Audi Pasadena

I gave this dealer, and especially Beshoy Abdou a 5! He treated us with such respect and class, was super respectful, genuine, patient, and did not pressure us. He spent an hour with us telling us about d treated us with such respect and class, was super respectful, genuine, patient, and did not pressure us. He spent an hour with us telling us about different options and helping us choose the car that best met our needs financially and practically. We were just looking without really planning to buy yet. But not only did we fall in love with the car, we decided to go back the following week to buy it because Beshoy was such a pleasure to work with. He helped us find the best car for our needs. When I did go back to buy, he spent 4 hours with me making sure that I understood all aspects of the buying experience, made sure all paperwork was in order, even spent 30 minutes getting paperwork together and contacting the dealer of my previous car to make sure that I got a refund on my warranty, something I did not even know was possible! After all the paperwork was complete, he sat with me in the car for a good 30-45 minutes explaining every aspect of the car from technology to maintenance, etc...he was so thorough that even I was thinking "ok already". haha! He even sent the car back to detailing because there were a few pieces of lint in the trunk! But I appreciated that he didn't have to take that much time with me yet he did. I would recommend this dealer and especially Beshoy! More

Beshoy Abdou is very nice to work with, he offered us competitive pricing through emails and closely followed up but not annoying. Willing to search for different cars/options. We live in OC, but drove a competitive pricing through emails and closely followed up but not annoying. Willing to search for different cars/options. We live in OC, but drove all the way up to Pasadena and bought A4 here. Great service, highly recommend. More

I love Rusnak Audi Pasadena, the staff is always friendly and helpful. I trust them with my car for all services and repairs. I appreciate the clean and comfortable environment when I drop off my car. My car and helpful. I trust them with my car for all services and repairs. I appreciate the clean and comfortable environment when I drop off my car. My car always comes back from services in tip top shape. More

Johnny always make my dealership experience easy and seamless. He is super friendly and attentive, provides the proper level of support and explanation regarding my car, and contacts me quickly if anyth seamless. He is super friendly and attentive, provides the proper level of support and explanation regarding my car, and contacts me quickly if anything requires follow-up. More

We had been to a car dealer in a few years. We were dreading the experience knowing that it would be an "all day" affair. We spoke with Beshoy on the phone, and he was very informative about the car th dreading the experience knowing that it would be an "all day" affair. We spoke with Beshoy on the phone, and he was very informative about the car that we were interested in. He was the reason that we drove from Huntington Beach to Pasadena! He was very patient with our questions and always had the answer. Our dreaded experience turned out to be a pleasant one. We knew that we were in good hands. More

Beshoy Abdou was awesome in handling my Lease Term buyout. Walked me through a process he has keen experience with, was straight forward and upfront with everything, and I ended up one happy customer! buyout. Walked me through a process he has keen experience with, was straight forward and upfront with everything, and I ended up one happy customer! More

Everyone at the dealership was very courtious and friendly without being overbearing or pushy. They answered all my questions and they were very easy to deal with. They didn't have the exact car I friendly without being overbearing or pushy. They answered all my questions and they were very easy to deal with. They didn't have the exact car I wanted on the lot, but they got it for me the next day. The dealership was extremely busy the day I picked up my car, but the process was still pretty smooth. I went back to the service department a few days later to have the crossbars mounted and they were great, too. I didn't even have to get out of the car! They were very efficient. More

My husband and I spent many weeks shopping for a car and interacted with many salesmen and many different dealerships. Michael was our favorite by far. We do not like being given the hard sell and Michael's interacted with many salesmen and many different dealerships. Michael was our favorite by far. We do not like being given the hard sell and Michael's down-to-earth, easygoing manner put us at ease and made us feel like we were dealing with not with a typical car salesman put a smart, nice guy who happens to sell cars. His lack of pushiness very much worked in his favor. The way it ended up working is that we were very close to buying the Audi A3 (Michael had gone out of his way to track down the one we wanted and taken us on more than one test drive) but ultimately decided it was too small. He did not give us a hard time or make us feel bad. After a several more weeks of looking around, we went back to Michael and bought a pre-owned A4. Though we obviously didn't base our decision on the salesman, we were glad to be able to return to Michael. He was very helpful and knowledgeable throughout the actual purchase transaction and we would highly recommend him to anyone. More

Beshoy was helpful in showing me all of the vehicles functions. Andreas took my wife and i out for a test drive. I had a great experience dealing with Beshoy and Andreas. functions. Andreas took my wife and i out for a test drive. I had a great experience dealing with Beshoy and Andreas. More

Fabulous experience. Beshoy(sales) and Gladys (finance) were so helpful, respectful, honest, and wonderfully polite. The car was detailed and sitting for us in the showroom under the lights to see the bea were so helpful, respectful, honest, and wonderfully polite. The car was detailed and sitting for us in the showroom under the lights to see the beauty of the vehicle. Beshoy was extremely descriptive in the details of the vehicle. He took us on a long test drive. Not pressuring on if we wanted to purchase the vehicle or not. This dealership offered us the lowest price on the vehicle and the lowest interest rate around. The whole experience was so wonderful, we could not say no. I will be purchasing more vehicles from Beshoy at Rusnak Audi Pasadena. More