Audi Pembroke Pines - Service Center

I have had work done twice at the Audi Dealership in Pembrooke Pines. Up front they did a detail analysis of my car and the issues they found. Yes I balk at the initial price, but at least I know what Pembrooke Pines. Up front they did a detail analysis of my car and the issues they found. Yes I balk at the initial price, but at least I know what my car needs and can budget for it. On service I give them a 5 star rating. My Service Advisor Aylin Reyes was attentive, technical and explained to me why the repairs were needed and showed what value I would recieve. I had every vacuum host replace and my entire revese light assembly replaced. I had a free rental car during the repair, both nice SUV's. Both repairs were done in under a week and so far I am very happy with my cars performance and safety. So I highly recommend this Dealership and highly recommend you ask for Aylin Reyes as your Service Advisor, I have great trust in her and in the automotive repair world, this is a rare thing! More

Very good and friendly service. I don't have anything else to say, went in for oil change and it was done as needed within an hour. else to say, went in for oil change and it was done as needed within an hour. More

I leased a Q7 28 months ago from Holman Audi, I also I leased a Q7 28 months ago from Holman Audi, I also purchased many vehicles from Holman in the past from Honda and Mercury. We were planning on get I leased a Q7 28 months ago from Holman Audi, I also purchased many vehicles from Holman in the past from Honda and Mercury. We were planning on getting a new Audi A6 in 8 months when our lease was up. I had the Q7 in for service a few times besides the scheduled service that we purchased when we leased the vehicle. The tail light was out and we were told we had to leave it for a few days because the harness caught on fire and needed to be replaced. We then brought it in because the center knob for the MMI system was not working, we were told before they took the car back that we spilled something on it and it would cost $1000.00 to repair, we told them that we did not spill anything and was told maybe a Valet spilled something. I decided not to get it fixed because everything except the center knob was working. Now the fan on the air conditioner stopped working and we were told we had to leave it for a week because the harness for the fan caught on fire and they had to order the part. Well after a week we pickedup the Q7 and now the MMI system is completely dead, I was told there was nothing they could do and I would have to pay $1000.00 to have I repaired, it was working when I brought it in to Holman, I expect it to be in the same condition when it is returned to me. Please call me if you would like to make this situation right and keep a long time customer. I have already sent the same email to Audi. More

Terrific sales and service team at Audi Pembroke Pines. They have made owning a car a pleasure...I receive service offers each month that actually have value. Also, I get great accessories option offers th They have made owning a car a pleasure...I receive service offers each month that actually have value. Also, I get great accessories option offers that are substantial and have cut costs on items that I wanted for my Q5. The people I deal with at Audi Pembroke Pines are friendly and care. More