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Audi Plano

Plano, TX

4.7
1,915 Reviews

5930 West Plano Pkwy

Plano, TX

75093

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Showing 1,915 reviews

September 26, 2012

We enjoyed working with Ricky. He was personable and sought to give us correct answers to questions we asked. The dalership helped to find us the best loan rate and we felt very good with our purchase. More

by Broccoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Reed
Sep 26, 2012 -

Audi Plano responded

First off, thank you for making the drive and for your sharing your Boardwalk Audi experience this morning on DealerRater. You have our sincere apology for the break light issue on your drive home. Please let Ricky Reed know anytime we can be of further service to you. We appreciate your feedback and we will review our process with our sales and service team.

September 25, 2012

I drive past 3 Audi dealerships (125 miles round trip) to get to Boardwalk; I am very happy I did. Craig Entis was very patient and provided all the help I needed to make my decision even when I was dragging More

by 2truwheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Herrera, Craig Entis
Sep 25, 2012 -

Audi Plano responded

Congratulations on your new Audi and thank you for making the 125 mile drive. We sincerely appreciate your business and please let Craig Entis and Jose Herrera know anytime we can be of further service to you. Have a great week and enjoy your new Audi. Welcome to the Boardwalk Audi family.

September 24, 2012

The customer service was excellent. Had there not been a glitch in the paperwork, the overall rating would be much higher. To the team's credit, however, they were quick to address the mistake once I broug More

by NewCarRater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corstiaan Westerhuis, Bruce Blais, Ricky Reed
Sep 24, 2012 -

Audi Plano responded

We pride ourselves on serving our customers at the highest level and I am sorry that we did not fulfill this total commitment to you. I have looked at your review and please call me at (214)452-3818 if I can be of any further service. Have a great evening and we sincerely appreciate your business. In Service, Corstiaan Westerhuis, General Manager Boardwalk Audi

September 24, 2012

David and his team did a great job and made it seamless for me to get my Audi serviced. Car was spotless when I got it back... More

by KTTAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Adame
Sep 24, 2012 -

Audi Plano responded

Thank you for sharing your service experience at Boardwalk Audi. Please let David Adame know anytime we can be of further service to you. We appreciate you. Have a great week.

September 20, 2012

Clint went out of his way to keep us comfortable. No pressure, no hovering, very respectful and the deal was done within 30 minuyes. Then Bruce, he was out there protecting the financial well being of More

by Henry Peluffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blais, Clint Lander
Sep 20, 2012 -

Audi Plano responded

Henry, congratulations on your new Audi. Thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Clint Lander and Bruce Blais know anytime we can be of further service to you. We appreciate your business and we will pass your feedback on the USB charger along to Audi.

September 19, 2012

Very friendly and accommodating to the best of their ability. Worked with us on our trade in as well as taught me how to "navigate" through the technology my new car came equipped with. More

by koeijmans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blais, Jessica Sepp, Debbie McNeilly, Mitch Henson
Sep 19, 2012 -

Audi Plano responded

Congratulations on your new Audi. Thank you for sharing your Boardwalk Audi experience this evening. Please let Debbie McNeilly, Mitch Henson, Jessica Sepp and Bruce Blais know anytime we can be of further service to you. Have a great night and thank you for your recommendation.

September 19, 2012

We had been looking for a used car and had been to many dealerships. Boardwalk Audi, by far, was the most profesinal to work with. Ricky Reed made the experience easy. We had some issues with the air condi More

by mrigsby2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Reed
Sep 19, 2012 -

Audi Plano responded

Thank you for sharing your Boardwalk Audi experience when purchasing your pre-owned vehicle. Although we are not perfect, we will do whatever we can to make it right for our customers. Thank you for recognizing Ricky Reed on DealerRater. Please let us know anytime we can be of further service to you.

September 18, 2012

My experience with Boardwalk Audi was excellent. Craig Entis was very helpful in securing the Audi coupe that I was looking for... His follow up and attention to detail was fantistic and even though our i More

by rjraymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Entis
Sep 18, 2012 -

Audi Plano responded

Rob, congratulations on your new Audi and thanks for making the drive from OK. Thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Craig Entis know anytime we can be of further service to you. We appreciate you and your business. Have a great week.

September 18, 2012

From the time I was approached online to the first call to my interaction with Craig Entis and Mitch the experience was absolutely incredible. I have never ever bought a new or used car that was so effort More

by andrea.taubman.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Entis, Mitch Henson
Sep 19, 2012 -

Audi Plano responded

Andrea, thank you for sharing your experience at Boardwalk Audi with Craig Entis and Mitch Henson. Congrats on your new vehicle and please let us know anytime we can be of further service to you. We appreciate you and your recommendation here on DealerRater. Have a great Wednesday.

September 17, 2012

I have been buying cars with Corey as my sales contact for 5 or 6 years now. I keep coming back to Boardwalk, because I feel like I get a good value, and am treated well. I have tried out different Audi D More

by jerre.vandenbent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corstiaan Westerhuis, Corey Small
Sep 17, 2012 -

Audi Plano responded

Jerre, thank you for your business over the past several years. We sincerely appreciate you and thank you for sharing your Boardwalk Audi experience on DealerRater. Please let Corey Small and Corstiaan Westerhuis know anytime we can be of further service to you. Have a great week.

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