Audi Plano
Plano, TX
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We spent many weeks shopping for a new mid-size SUV and the overall dealership experience was important to us. After looking at several brands, both the product and the experience at Audi caused us to put the overall dealership experience was important to us. After looking at several brands, both the product and the experience at Audi caused us to put the Q5 at the top of our list. From the moment we entered the dealership we felt welcomed and the staff was friendly but not aggressively selling in any way. Our brand specialist was extremely passionate about cars in general and Audi's product specifically and had more knowledge then any of those we interacted with at BMW, Mercedes, or Lexus. We made several visits before deciding on our vehicle and each experience helped us decide on the ideal configuration for our family. We have taken ownership of our new vehicle and couldn't be more pleased with the car and the purchase experience. I would highly recommend working with Boardwalk Audi. More
Mr. Reed has been very helpful with the purchase of my A5 and has continue to extend great customer service beyond my purchase by insuring I am taken care of when I have to take my vehicle to the service dep and has continue to extend great customer service beyond my purchase by insuring I am taken care of when I have to take my vehicle to the service department; and promptly responding to all inquiries I have had in reference to my vehicle. More
Very pleasant experience. No real "Hard Sales". (Having said that, we had already identified a vehicle to test drive with a view to potential purchase). Would definitely recommend. T Sales". (Having said that, we had already identified a vehicle to test drive with a view to potential purchase). Would definitely recommend. Thank you More
Richard has been honest and sincere since the moment I met him. He has followed up with me multiple times to ensure my wife and I are happy with our purchase. More importantly, he has expressed a true d met him. He has followed up with me multiple times to ensure my wife and I are happy with our purchase. More importantly, he has expressed a true desire to ensure we are well taken care of; and that our needs will be met. More
My fantastic experience at boardwalk Audi was in large part due to Ken Ambrose, Jose Herrera, and especially Corey Small. Their professionalism, friendliness, and thoroughness was most appreciated. I'll part due to Ken Ambrose, Jose Herrera, and especially Corey Small. Their professionalism, friendliness, and thoroughness was most appreciated. I'll be back! More
I have owned many cars including Mercedes and the Audi experience is one of a kind. I remain a loyal Audi customer die to the first class service department. I continue to be impressed about the outstandi experience is one of a kind. I remain a loyal Audi customer die to the first class service department. I continue to be impressed about the outstanding service I receive from them every time I take my car in. The dealership is spotless, they greet you immediately, have a loaner car in 5 minutes and you are out of there. It is just perfect!!! The loaner car lady (EDNA?) is also terrific. More
As a returning Audi customer, we got off to a rough start with respect to expectations and deliverables and I felt that my recent purchase started off less than favorable, however, the experienced team at Bo with respect to expectations and deliverables and I felt that my recent purchase started off less than favorable, however, the experienced team at Boardwalk were quick to turn things around and rectify prior mis-representations made. Overall, I would recommend this dealership and this team in all aspects. Jose Herrera and Greg Lippa were exceptional. More
David and all of Boardwalk Audi are by far the best and most friendly, professional and "can do" attitude I have ever had pleasure of working with. From top to bottom, Boardwalk Audi is awesome and will k most friendly, professional and "can do" attitude I have ever had pleasure of working with. From top to bottom, Boardwalk Audi is awesome and will keep me as a customer. More
By far, David Adame and his team always make it such a great experience whenever I need to bring my car in for service. David and his team make it a pleasant experience that I look forward to visiting wit great experience whenever I need to bring my car in for service. David and his team make it a pleasant experience that I look forward to visiting with them. David, thank you for always providing a great customer experience! More
I have really enjoyed the experience of owning my Audi Q5 and the dealership has been great since the sales experience to the regular scheduled maitenance. and the dealership has been great since the sales experience to the regular scheduled maitenance. More