Audi Plano

Great overall experience. I have never had a salesman work as hard to find what I wanted as Rich did. He was relentless in tracking down the car I wanted. He went in great detail in showing my how all work as hard to find what I wanted as Rich did. He was relentless in tracking down the car I wanted. He went in great detail in showing my how all my options in my car worked and helped me program the vehicle to my settings. He has followed up with me several times just to make sure I am satisfied. And I am! More

The service porter greeted me immediately upon driving into the facility and asked my name and appointment time, and fetched the service adviser. I was treated very professionally, adviser was attentive t into the facility and asked my name and appointment time, and fetched the service adviser. I was treated very professionally, adviser was attentive to my issues and made sure he understand. I received a loaner vehicle (Audi Q5), which took less than 5 minutes to arrange. Adviser kept me up to date during the day with the progress, and let me know how exactly how much the repairs would be, and what my options were. My car was ready when promised and had been spotlessly cleaned, inside and out. More

Excellent experiance. I loved both guys. They really made my dream come ture. I recomandate this dealership to anyone at anytime. Car is in excellent condition since it was bought on phone and e made my dream come ture. I recomandate this dealership to anyone at anytime. Car is in excellent condition since it was bought on phone and email. It is exactly what they said it would. More

The first visit to the dealership set the wheels in motion (pun intended I guess) for ultimately leasing a car at there. Great first impression... and 2nd and 3rd... I had never been to any of the motion (pun intended I guess) for ultimately leasing a car at there. Great first impression... and 2nd and 3rd... I had never been to any of the Boardwalk dealerships before as they're not the closest Audi place to us but we'd heard good things so I wanted to check 'em out. Immediately after walking into the showroom the experience was different. They've created a very relaxed atmosphere with plenty of people around to answer my questions. I wasn't followed around the showroom floor like a suspect nor was stalked like prey! Just casually dressed sales and customer service folks walking around helping. I'd gone in eager to see the new 2013 Allroad but learned that they'd not received any yet and that if I wanted to order one, it would arrive in about 90 days. The timeframe was right and being the early adopter I am, ordering one was OK with me! The General Manager introduced himself and shared what was known about the yet unseen Allroad. Corstiaan was as enthusiastic as I was about the new model but since little was known about the car, ordering was a bit of an adventurer but he assured me that if the car wasn't what I expected, he would be happy to have it in his inventory. Enough said. Ordered the car and marked my calendar! The next contact came by way of an email from Corey letting me know he'd be taking care of me moving forward - just a nice letter of introduction with the promise to keep me informed on the progress. A couple delivery updates letter and I received notification that the car was at the dealership waiting for me. I was out of town at the time but Corey assured me there was no hurry and to swing by when I got back. For me, this was another great example of how professional they are in that there was no pressure to get to the dealership to "close a sale" - rather a very relaxed approach, understanding that just as we waited for the car to be built, they could wait until I was in town to wrap things up. About a week later I called saying I'd swing by the next morning. Corey met me as I pulled up, quickly made some notes about our trade-in and then walked me into a private area where the Allroad was prep'd and ready to be demonstrated. After reviewing the features of the car, he asked if I wanted to drive it before beginning the paperwork. I appreciated his offer, letting me know that the sale was not a given until I drove the car and gave it the thumbs up. The car was in fact everything I expected and more so we moved on to options and terms. I decided on a lease and in less than two hours, I was driving away in the Allroad with the payments we wanted and great terms. They gave us what we expected for our trade-in and made the entire process easy and maybe even enjoyable - with no haggling over price, interest rates etc. From the initial visit through to delivery of our new car, my experience with Boardwalk and everyone we dealt with was friendly, professional and surprisingly fun. We will absolutely work with them again! More

We received excellent sales service at Boardwalk Audi. Excellent selection of cars and we experienced a hassle free sales process. Everyone was friendly and customer service oriented. Excellent selection of cars and we experienced a hassle free sales process. Everyone was friendly and customer service oriented. More

I am a repeat customer of Audi and worked with Craig both times. He was very helpful in finding the car I wanted for a price that I wanted to pay. times. He was very helpful in finding the car I wanted for a price that I wanted to pay. More

Everyone I was in contact went above and beyond my expectations and solved all my issues. they gave me the impression that they are there for any and all problems that I may have. Nothing is to small expectations and solved all my issues. they gave me the impression that they are there for any and all problems that I may have. Nothing is to small to discuss. More

I highly recomend Boardwalk Audi for the purchase of a new or used vehicle. The team at Boardwalk Audi will make sure you feel welcome and comfortable at all times unlike Audi Dallas where no one would t new or used vehicle. The team at Boardwalk Audi will make sure you feel welcome and comfortable at all times unlike Audi Dallas where no one would take the time to speak with me. Everyone at Boardwalk Audi is extremely friendly which makes shopping for a vehicle that much easier. Many thanks to Rich Gouhin, Mitch Henson and Greg Lippa for working their magic and making it happen for me. These three gentlemen did an outstanding job. they went the extra mile to make sure I walked out smiling. My experience at the service dept has also been great, thanks to Mr. David Adame. Overall my experience at Boardwalk Audi has been great. You will walk out with a new car and a new set of friends. All I can say is my smile is as bright as my car :) Thank you for the great experience, Christina Mijares More

Rich went the extra mile at every opportunity he had to help us out, going as far to help us solve a problems we had with a completely different vehicle. He showed patience, was very personable, and took g help us out, going as far to help us solve a problems we had with a completely different vehicle. He showed patience, was very personable, and took great care of us in general. It was a very rewarding experience. More

Ricky was very courteous and professional. His customer service was outstanding. He was there to serve and handle all request within reasoning. I will definitely buy here again and i would recommend Rick service was outstanding. He was there to serve and handle all request within reasoning. I will definitely buy here again and i would recommend Ricky to other car seekers. Thank you again i am truly enjoying my purchase. More