Audi Plano

Nice exerpience. Craig found the vehicle in Houston we wanted and between Craig and Josa we came to the deal. And then behold it shows up on the car hauler while we are finalizing the discussion. My wife wanted and between Craig and Josa we came to the deal. And then behold it shows up on the car hauler while we are finalizing the discussion. My wife and I figure it had to be. More

I had been shopping for a new 2012 Q5 2.0 for months (none of the dealerships can keep these cars in stock) and stopped in to Boardwalk Audi to look at their selection of 2011 Q5 loaners they recently p (none of the dealerships can keep these cars in stock) and stopped in to Boardwalk Audi to look at their selection of 2011 Q5 loaners they recently put up for sale. Corey Small greeted me immediately and told me it was my lucky day...a new 2012 Q5 had just rolled in and it was mine if I wanted it! After driving both the used and the new cars, I made the decision to purchase the new car. Corey was very helpful and knowledgeable and I would recommend him to anyone. He was very patient and I never felt pressured during my visit. After making my decision, it only took about an hour to complete the paperwork and have my new car ready to go with a full tank of gas. Corey called and e-mailed me the next day to follow-up and make sure I did not have any questions. The only drawback is I live out of state and will not be able to have my car serviced at Boardwalk. More

This is the third vehicle I've purchased from Boardwalk Audi, so obviously I think highly of the dealership. They are highly responsive to any question or issue I've ever had, are extremely friendly and a Audi, so obviously I think highly of the dealership. They are highly responsive to any question or issue I've ever had, are extremely friendly and a true pleasure to do business with. My most recent car, a 2012 Audi A6 was purchased with the assistance of Corey Small. I could go on and on about Corey, but anyone that's thinking of buying or leasing an Audi should go to Corey. He is INCREDIBLY responsive, and just makes things happen. Corey even delivered my car to me in Houston, for goodness sake, when I couldn't get to Dallas to pick it up. As long as I'm buying an Audi and I can deal with Corey, that's what will happen. Great experience. More

When I decide to buy a car, I am ready to make a deal that day! So, I like to go to dealers on Saturday, in my Saturday clothes... jeans, old shirt and tennis shoes… in an effort to see which sales pers that day! So, I like to go to dealers on Saturday, in my Saturday clothes... jeans, old shirt and tennis shoes… in an effort to see which sales person really wants to sell a car today and doesn’t judge a book by its cover… Last October, I discovered that the R8 Spyder was now available, I knew where the Audi dealership was, and decided that today would be the day I would buy my R8… I walked in and really didn’t get a whole lot of attention, until Clint Lander approached me and asked me if I needed any help; and how he could assist me… He was polite and knowledgeable… He outlined the options that I could choose from and the pricing involved. I came back two days later and ordered my R8… During the five-(5) months that followed, while I waited for the delivery of my new R8, Clint sent me monthly updates and/or called me with any news on when the vehicle was in production, completed, on the boat, in customs and then on the truck to Dallas… Clint offered additional services that we had not discussed and proceed with those services while I was out of the country… All that being said... he made my experience easy… and that is my bottom-line… no hassles, no drama, and he communicated with me throughout the whole process… Good Job! More

Rich Gouhin made my first time Audi purchase experience smooth and easy! He offered exceptional customer service when I visited Boardwalk Audi in Plano. He was very knowledgeable in explaining to me how A smooth and easy! He offered exceptional customer service when I visited Boardwalk Audi in Plano. He was very knowledgeable in explaining to me how Audi has innovated recently in the last few years! By far, this brand has came a long way to reach pure perfection! He was very straight forward and showed genuine concern of what I was looking for. He is the best and expert in this field! I truly appreciated the exceptional service Rich and the Boardwalk Audi team for everything they did to make my first Audi purchase experience a long lasting good one! I will be referring my friends and family to buy from Rich and the Boardwalk Audi team in the future! More

Richard Gouhlin is an outstanding and very personal gentleman. This was my first experience at Boardwalk and I was treated as an old friend. My account was settled quickly and fairly. I will retur gentleman. This was my first experience at Boardwalk and I was treated as an old friend. My account was settled quickly and fairly. I will return to Boardwalk for all my future Audi purchases and recommend Richard to my friends. More

I am extremely impressed with the Boardwalk Audi Service Department! I have historically been a BMW customer and switched to Audi in 2011. Soon after I purchased my vehicle, it began to have several issue Department! I have historically been a BMW customer and switched to Audi in 2011. Soon after I purchased my vehicle, it began to have several issues with the driver door. Over the course of over 2 months, I took it to University Park Audi twice (and they kept the vehicle for almost a week each time) and they could not resolve the issue. Their responsiveness and customer service were EXTREMELY poor (or non-existent) and if I didn't follow up with them, I never heard from them. I decided to try Boardwalk Audi and called their Service Department. I spoke with David Adame, a Service Advisor, who quickly arranged for me to drop off my car the very next morning. Within 4 hours, they had diagnosed the issues, repaired them, washed the car and had it waiting for me. They were all very pleasant and courteous, right up to and including the Enterprise Car Rental service agent I got my loaner vehicle from. I will never go back to University Park Audi and am surprised they stay in business with such poor service. I highly recommend Boardwalk Audi - you've restored my confidence in Audi! More

Great experience!!! the process was thorough concise but not pushed or pressured. Clint was very knowledgable and was easy to work with. Everyone was nice, courteous and welcoming. not pushed or pressured. Clint was very knowledgable and was easy to work with. Everyone was nice, courteous and welcoming. More

We have been very happy with the buying experience our Audi A6. Ramphis Infante has been very helpful in prior, during and post sales. This was our first buying experience at Boardwalk Audi and they have Audi A6. Ramphis Infante has been very helpful in prior, during and post sales. This was our first buying experience at Boardwalk Audi and they have exceeded our expectations in all the categories. We strongly recommend this dealership for buying New or Used Audi. More

Ricky was great, but the "financing guy" was fair. He didn't share Ricky's enthusiasm, nor amiable personality. He didn't give much on pricing and that was disappointed. Nevertheless, I still fair. He didn't share Ricky's enthusiasm, nor amiable personality. He didn't give much on pricing and that was disappointed. Nevertheless, I still like Boardwalk Audi. I even tried to make another purchase at the dealership in October, but again, the "financing guy" wasn't very cooperative. This time, he lost the sale and I went to Mercedes of Plano. Because both the sales guy and the financing guy were great, I spent more on that vehicle than I would have at Boardwalk. The bottomline: Ricky's a good guy, but you should work with your "financing guy(s)". They may bring a better deal to the dealership, but how good is that deal when it also causing the dealership to lose out on other business? More