Audi Princeton

Friendly and helpful service. Very easy going and knowledgeable. They don't pressure you for a sale. Great price and walk you through the paperwork in full detail. Everybody was really professiona knowledgeable. They don't pressure you for a sale. Great price and walk you through the paperwork in full detail. Everybody was really professional and accommodating. Great place to buy an Audi! More

This is my first time purchasing a car and I felt that Princeton Audi helped me through each step and gave me the best possible deal. They let me take my time and went over countless models with me until Princeton Audi helped me through each step and gave me the best possible deal. They let me take my time and went over countless models with me until I found the car that was perfect for me. Purchasing the car was effortless as the dealership took care of all the details. Overall everyone was very friendly, professional and trustworthy. I would recommend this dealership if you are in the market to get the best deals on an Audi. More

Alex was great and provided excellent service. His customer focus has impressed me significantly and highly recommend the dealership as well as Alex when buying/leasing new car. customer focus has impressed me significantly and highly recommend the dealership as well as Alex when buying/leasing new car. More

We had spent time researching new cars and had considered a Lexus or another Toyota but after test driving the 2013 Jetta, we found it met all our needs. It has a lot of pep for a smaller car but still has p a Lexus or another Toyota but after test driving the 2013 Jetta, we found it met all our needs. It has a lot of pep for a smaller car but still has plenty of room for passengers and cargo. Our sales rep, Jordan Johnson was exceptional; he listened to our needs and found the perfect car to meet them. After the purchase he took the time to explain how to operate the electronics and even set up the Blue-tooth link for my cell phone! Filling out all the paperwork with Alex Hilgetag was easy and straight-forward. Both Jordan and Alex turned the dreaded experience of purchasing a car into a pleasure. We highly recommend this dealership. More

Excellent clean facility. I work with Jeff York and Gregory Goodfriend. They are very knowledgable, cooperative and helping in nature persons. I would recommend others to buy autos from this Audi d Gregory Goodfriend. They are very knowledgable, cooperative and helping in nature persons. I would recommend others to buy autos from this Audi dealer. More

Chris and team were extremely helpful in my buying decision and were willing to go the extra mile throughout the process. The delivery of my new vehicle was extremely efficient as well. decision and were willing to go the extra mile throughout the process. The delivery of my new vehicle was extremely efficient as well. More

Alex is very knowledgeable and made the entire buying experience hassle free. I will definitely recommend this dealership and Alex Demsky to friends and family in the future. experience hassle free. I will definitely recommend this dealership and Alex Demsky to friends and family in the future. More

I have given a perfect rating because I received nothing less that perfect service when I made my visit. There was no hassle. Mr. Rucko and Mr. Hilgetag were very helpful and made it very easy for me to m less that perfect service when I made my visit. There was no hassle. Mr. Rucko and Mr. Hilgetag were very helpful and made it very easy for me to make my decision in purchasing my 2013 Jetta S. I am very pleased and happy with my choice and will return in the future. More

Everyone was very friendly and helpful for making my first car leasing experience a good one. Didn't ever feel pressured into something I wasn't comfortable doing or paying for. I'm very happy with my n first car leasing experience a good one. Didn't ever feel pressured into something I wasn't comfortable doing or paying for. I'm very happy with my new car and my overall experience with this dealer! More

I would never recommend or go to this dealership ever again unless it was an emergency. You would think spending all of this money on a car they would have amazing service in there dealership. Every sing again unless it was an emergency. You would think spending all of this money on a car they would have amazing service in there dealership. Every single time I went the 5 times i did go i had nothing but terrible experiences. 1. they never answer the phone... 2. when i left a message they never called me back. 3. i called another time because i was missing the nuts and bolts for the belly pan under my car i made an appointment for a week later (earliest appointment i could get)i go in waited in the waiting room for an hour and they come back and tell me that they don't have the bolts or nuts to put them on my car....so they used plastic zip ties to hold the belly pan up... sooo they don't have there own parts in there shop?? they said it would take a week to get the parts in i said ok ill pay for the parts when i get them i told them they said ok. i had to sign and pay for labor even though they didn't do anything as i walk out i see they charged me for the parts, when i specifically told them not to. a week later i never hear back from them. i called and i was hung up on when the lady was transferring me, finally got a hold of a guy in the parts department he looked me up in the computer and the parts were never ordered... he ordered them for me and it would take a day or two!! why did the other guy say a week and never ordered them. then they call that they have the parts in and hour later they call again saying they have half the parts in... so which is it? do you have them or not. 4. when they finally got the parts and put them on a guy came up to me and said your car is outside and he walks away im like where are my keys he just kept walking. so i went out to my car to see if he left the keys in the car and they weren't there thank god so i went inside asked the guy at the desk that i was dealing with and he didn't know where my key went... they lost them.. he finally found them and gave me a free car wash for everything i went through.. 5. i went to get my oil changed at the princeton audi dealership three days later i opened up my hood and someone at the Audi dealership stole the audi symbol from my engine. i went in told them that someone stole it and they denied it and told me it probably fell off.. i have had this car for 4 years was brand new that symbol was never loose it randomly disappears one day after your guys work on it? there is a belly pan under my car it cant just fall off it would still be in the car. They told me they would order me one and give me a call back when it comes in that was in the beginning of September it is December 28 today still have never gotten a call back once they never call you back. It seems like they tell you whatever you want to here to get you out of the dealership and hope you forget or something.. These are all the wonderful experiences i have received from this wonderful dealership . i would never recommend it and would rather drive to Edison where the people are smart, they do what they say they will, they call you back, they answer there phones and are extremely professional unlike PRINCETON AUDI. I have given the ratings i have given because there customer service it terrible, there quality of work sucks, there friendly because they don't want you to complain about how awful they are. my overall experience is very bad because if i gave them a bad or okay rating i would be lying ok is way to good for what Princeton Audi offers to there customers. there prices are ok. If you are reading this never go to Princeton Audi you will definitely regret it, just like I have. More