"Outstanding prompt, courteous, and detail oriented customer!"
- Happy Massachusetts resident
My wife and I live in Massachusetts and were interested in a certified pre-owned SQ5. After some exhaustive searching we found one at Audi of Princeton. We promptly called the dealership and spoke to Clara who was extremely helpful and was able to provide us with the information that we needed. Clara introduced us to Chris (Audi Brand Specialist) to help close in on the deal. Chris reviewed in detail both the vehicle and what paperwork we would need to prepare to both purchase and take delivery of the SUV. This of course was all complicated with us being out of state (4.5 hours away), but Chris and Clara recognized that and worked through it without hesitating and their expertise was outstanding. Although we did not end up closing the deal on the SQ5 (*my wife drove a Q5 locally and could not get over a couple of blind spots), both Clara and Chris was terrific partners throughout the process. I cannot say more about the level of professionalism and great customer service that Audi of Princeton and Clara/Chris demonstrated. I am a loyal S4 owner and it is great to see that the Audi brand is consistent across the miles.
I recently leased an Audi Q5 from Princeton Audi. I worked with Chris Riches who was very knowledgeable. Chris was very low pressure which was most appreciated. I will not hesitate to lease another. car from Princeton Audi.
"Great Customer Services"
- Brian Palumbo
I bought a 2015 Audi A6 Certified Preowned Car. My Audi Specialist was a pleasure to work with and made the process seamless. The rest of the staff were friendly and assisted anyway they could by answering my questions. I will be continuing my business with them in the future. I highly recommend anyone looking for a high quality car/dealership to think about Audi Princeton.
"Pleased with customer service "
Lauren was exceptional with the service I received. Pleasure to do business with Princeton Audi. I would recommend them to my friends and family. Thank for the great experience!
"New car purchase "
The team at Audi Princeton are the best. They worked hard to help find my perfect car and wouldn’t let me settle for anything less. In order to get the car I wanted to went out and found it at another location and actually swapped cars just so I could be happy with the vehicle I truly wanted. Staff is always polite and friendly.
- Brad T
After a lengthy search for a CPO Q5 I connected with sales rep Chris Riches. Low mileage, B & O
stereo were tops on my list. I own 3 other Audi's and appreciate Audi's quality and styling. Jade set up
my appointment, discussed the car while test driving with Chris and agreed on a purchase price.
No pressure approach made the process very comfortable. A thorough explanation of the Q5 features
was provided by Chris upon pick up a few days later. I will definitely keep Princeton Audi high on the radar when I go for my next ride. Ryan the sales manager is a cool dude also.
I was impressed with the outstanding service provided by the Audi Brand Specialist Christopher Riches. Finally, after a lot of search and effort found the car that we were going to be completely happy with. My wife and I found the exact Audi RS7 we wanted at Audi Princeton, and I'm glad we did. Chris was very honest, knowledgeable, understanding and guided us thru the entire process. Also, Clara Williamson was very sweet and helped setup the initial appointment. Overall, I had a amazing buying experience with Princeton Audi. It is well run by genuinely nice professional people.
"Recognition of Chris Riched"
Sending this note to Audi Princeton to acknowledge Chris Riches for his outstanding customer focus and personal attention. I have purchased and now leased an Audi from Chris. My experience working with Chris has been consistently positive. His likable and calm demeanor is underscored by his desire to ensure I was able to have the Audi experience that was best suited to my needs and wants. I neglected to thank Chris over the summer and couldn’t let the year end without letting him know how much I appreciate him. He is a perfect 10! Wishing him health and prosperity in the New Year. Maureen Staerk Shannon
Other Employees Tagged:
I know there were other members of the Audi team who helped with my lease. I apologize for not remembering all of their names. They were all very helpful too.
"Quick efficient and effective car buying process"
- Ferdinando DeGregoria
Excellent process of purchasing a vehicle. Dealership quickly agreed to match TrueCar price. Trade in value was fairly negotiated. Car matching my requirements was delivered shortly after. My sales advisor was Chris Riches. I would definitely do business with him again.
"Excellent service in sales"
These guys deliver a brad new 2018 SQ5 in the exact color adoptions package I wanted--and did it fast. They run a great operation. Highly recommend. Loved Chris Riches and Clara Williamson.