Audi Princeton

from the minute we walked into the dealership we were treated with nothing but respect. jim lazos and alex hilgetag worked hard to get us the best deal possible! treated with nothing but respect. jim lazos and alex hilgetag worked hard to get us the best deal possible! More

I feel very lucky to have landed at Princeton Audi. Everyone I encountered there is a professional from my first phone call to the pick-up of my new vehicle. I was happy with the experience. I had visi Everyone I encountered there is a professional from my first phone call to the pick-up of my new vehicle. I was happy with the experience. I had visited one Audi dealership in NJ prior to Princeton Audi. The level of treatment at Princeton was far superior to that of the other dealership. My initial phone call was answered promptly and transfered to a salesman (David Thomas) he had the A3 I was interested in driving and told me the car would be ready to test drive by the time I arrived at the dealership. Everything was as promised. When I confessed that I was also intereted in a manual transmission A4, Mr. Thomas and the sales manager Mr. Martini went the extra mile to ensure I was able to make the right decision, which turned out to be ordering a brand new A3. I will recommend Princeton Audi and specifically Mr. Thomas to my friends and relatives. In my opinion it is worth driving to this dealership, as it takes about an hour to do so from where I live. I plan on bringing my new Audi there for service, as well. More

My fiancee and I drove up to visited Princeton Audi about a month ago to look at a 2010 Lexus RX 350 that we saw online at an excellent price. We setup an appointment the next day right after finding the veh a month ago to look at a 2010 Lexus RX 350 that we saw online at an excellent price. We setup an appointment the next day right after finding the vehicle and were taken care of promptly when arriving at the dealership. Shortly after, we were introduced to Lou Ann who took the both of us on an excellent test drive. She was extremely friendly from the moment we met her through the rest of the sales process. We never felt pressured to buy and really enjoyed talking with her while all the paperwork was sorted out. She took care of some basic cosmetic fixes and the delivery process went extremely smooth - although I felt like I was signing my life away as there was quite a bit of paperwork compared to some of my previous vehicle purchases. Anyways, our PA registration and plates arrived in the mail about 2 weeks after the sale and the car passed state inspection without any problems and with moderate amounts of brake pad and tire tread remaining. The only reason I gave a 4 for the overall experience was because I thought the folks in charge of detailing the car could have done a better job on the interior. Additionally, our finance guy, Greg, tried to sell us many extras such additional finishing compounds to protect the paint/glass at a price substantially higher than one could simply do themselves with some online shopping and elbow grease. We would certainly go back to buy another car from Lou Ann! More

The salesman went to great lengths (all the way to Baltimore) to find the color Golf TDI we wanted. In addition, we thought that the price was very good, and it did not involve endless negotiations, Baltimore) to find the color Golf TDI we wanted. In addition, we thought that the price was very good, and it did not involve endless negotiations, which was a relief. More

I would like to commend Mr. Hilgetag for the very professional, efficient and also pleasant way he transacted the financial aspects of my purchase. In particular, I'd like to highlight the following professional, efficient and also pleasant way he transacted the financial aspects of my purchase. In particular, I'd like to highlight the following aspects of my experience: + an approved loan that was superior to what I was able to arrange for myself was quickly arranged + the change in insurance from my trade in to the new vehicle was handled very smoothly, eliminating all the usual hassle I've experienced in the past -- in fact, I didn't have to do anything but answer the phone when my insurance company called -- Mr. Hilgetag had already given them all the information! + the extended service options available were very clearly explained, and I did chose one -- something I've not done on any previous new car purchase; + All of the "paper work" associated with the sale was handled very expeditiously, with all details clearly explained +the entire process was done in a relaxed manner, despite what was clearly a very busy sales day This was the best experience I've had for the financial side of a new car purchase. More

Jackie had run 2 leasing scenarios for side by side comparison - hence I was able to make a smart choice. All fees were disclosed upfront. The car left showroom with full tank of #91 gas. comparison - hence I was able to make a smart choice. All fees were disclosed upfront. The car left showroom with full tank of #91 gas. More

A great experience with Natasha from initial inquiry through final negotiated price; always responded immediately to my questions. Chris was a pleasure to work with...extremely knowledgeable about the o through final negotiated price; always responded immediately to my questions. Chris was a pleasure to work with...extremely knowledgeable about the operation of the A5. Finalizing financing was no-hassle with James. I like the fact that the car was detailed and in the garage clean and waiting for me. Really first class service. More

My Husband and I never had such a great buying experience like we did at this location. The sales rep Anthony Guerriero was one of the best sales reps we have ever dealt with other car dealers. He was very c like we did at this location. The sales rep Anthony Guerriero was one of the best sales reps we have ever dealt with other car dealers. He was very courteous, friendly, informative, patient, and displayed an excellent customer service. He was one of the reason why we decided to buy a car at Princeton VW. Overall It was a very pleasant experieced and we did not feel pushed or rushed to make a decision. More

I have been purchasing new autos for over 20 years and I feel I am a very informed buyer, I have never felt so good about my deal, my sales person, and the over all experience then I have with Princeton Aud feel I am a very informed buyer, I have never felt so good about my deal, my sales person, and the over all experience then I have with Princeton Audi. I have a friend who purchased an Audi from a different dealership 2 weeks before I did. I came home the first night and already knew how to work most of the "gadgets" in my car. Alex took some much time explaining every detail of the car to us. It was a real pleasure! More

I never had such a great buying experience like I did at this location. Most importantly, the sales rep Jordan Johnson was one of the best sales reps Ive ever dealt with when buying a car. He was very infor this location. Most importantly, the sales rep Jordan Johnson was one of the best sales reps Ive ever dealt with when buying a car. He was very informative, patient, and displayed 100% customer service. He was one of the reasons why I decided to buy my car at Princeton VW. More