Audi Princeton

I dread buying a new car. In fact, last time I simply opted to buy my BMW when the lease was up. This time around, I did my homework---visited and drove all the luxury SUV's that I was interested in. I e opted to buy my BMW when the lease was up. This time around, I did my homework---visited and drove all the luxury SUV's that I was interested in. I experienced the good, the bad, and the ugly. The first local Audi dealership I visited just scoffed when I said what I wanted to consider---the Audi Q5. I was told, "Oh the only way to see one of those is on the internet. And the only way to drive one is to order it." End of story. But I persevered to discover Princeton Audi had one in stock. (As did some other dealerships) At Princeton, Chris Riches, my sales contact, was very helpful. You knew he wanted to sell me a car, but wasn't pushy. He didn't seem to react to a woman on her own evaluating cars. He wasn't overbearingly friendly. The test drive was impressive. I made an appointment to return on the weekend. Mr. Riches confirmed my appointment a few days prior but didn't hound me. Quite knowledgeable about the car's details, everything he told me about the car was true, according to my own research. Yes, Audi Q5's are in short supply. Mr. Riches was professional, well mannered, and had a nice sense of humor. He tolerated my desire to pay a reasonable amount for the car. He quoted me a fair price for my trade in without haggling about all its shortcomings. With little drama, the deal was done simply and promptly. I didn't have to spend excessive time with the sales manager discussing options and add ons. When the car arrived, he handled problems and did his best to accommodate me. Knowing that the Audi has some high tech features, Riches spent the time teaching me about using the technology. So far so good. A week later I am still satisfied with the service and the auto. More

This is the second time I purchased a car from this Dealer and sales person,I will return again for future purchases and highly recomend them to friends and family.I have delt with the service departme Dealer and sales person,I will return again for future purchases and highly recomend them to friends and family.I have delt with the service department and have always been satisfied with the work performed on my vehicle. More

- Customer Service was great, Larry get straight to the point and no mind playing games. - Quality of work was great, Larry updated us the status of the car a couple of times during the 3 months wait. point and no mind playing games. - Quality of work was great, Larry updated us the status of the car a couple of times during the 3 months wait. - Larry is one of the friendliest Sales we had ever met. - Overall experience was definitely a great one, from receptionist to sales to finance manager, everyone left us a very good impression. They were all friendly and professional. - I researched the price before i walked into the dealership. I was prepare to negotiate, but to my surprise, our first offer were very close to the price what others paid and because of the honesty and down to earth attitude Larry gave us, we don't mind paying slightly more. More

I would recomend this dealership. They were very friendly and a pleasure to work with. My only requirement was that when I did pick up the vehicle that the delivery would be prompt. The business m friendly and a pleasure to work with. My only requirement was that when I did pick up the vehicle that the delivery would be prompt. The business manager moved me quickly through the process. The car was priced fairly and the negotiated professionally. More

I went to see Chris with only 2 weeks left on my old lease, looking for a specific setup on a new A4. He had to look all over the region and haggle with some other dealers to get the perfect car, but in lease, looking for a specific setup on a new A4. He had to look all over the region and haggle with some other dealers to get the perfect car, but in the end he found me the car I wanted before my old lease ended. He did an exceptional job, and the rest of people I worked with at the dealership made the rest of the process a breeze. I have gotten cars there before, and look forward to continuing to work with them in the future. More

Very good buying experience. Very happy with the car I purchased and the low pressure buying experience. Would definitely recommend. Jackie made the process very straight forward and easy. The manageme purchased and the low pressure buying experience. Would definitely recommend. Jackie made the process very straight forward and easy. The management also made the process very quick and painless. More

The salesperson and the rest of the dealership staff were fantastic in helping me decide whether to buy an Audi. Everything was perfect from beginning to end in terms of the sales support. Kerry de Kock was fantastic in helping me decide whether to buy an Audi. Everything was perfect from beginning to end in terms of the sales support. Kerry de Kock was fabulous. I could not be more pleased with every part of the buying process at this dealership. More

My experience with Princeton Audi can only be described as fantastic. I was only checking out different cars, at different dealerships, but Princeton Audi and Louanne Furch (Saleswoman) made my time at Pr as fantastic. I was only checking out different cars, at different dealerships, but Princeton Audi and Louanne Furch (Saleswoman) made my time at Princeton Audi very worthwhile. Louanne was very knowledgeable about all of the different Audi's she showed us, and basically gave us a presentation on each model off the top of her head. She knew so much about Audi's, and every different feature, that it was like being taught a lesson by a professor. We had gone to several different dealerships (BMW, Cadillac, Mercedes, Ford), and not one of the salespeople at these different dealerships could touch Louanne on the vast amount of knowledge of their product. She sold Audi to me, her and the professionals at Princeton Audi. Everyone was more than willing to go the extra step for both myself and my husband (although this is my car). They couldn't do enough to accomodate us. Everyone from the receptionist to the manager was friendly and couldn't do enough for you. The Cadillac dealer told me that "Cadillacs sell themselves." I think he kept saying that because everytime we asked a question, he had to look up the answer. I can do that. Audi had all the answers! I would recommend Princeton Audi to anyone who really wants a quality product, sold by knowledgeable and experienced professionals. They really sold me. More

One of the best customer service experiences in any delaership. No sales pressure tactics and took the time to explain and review all of the details of the lease transaction - full disclosuer. After delaership. No sales pressure tactics and took the time to explain and review all of the details of the lease transaction - full disclosuer. After sale experience was excellent as the dealership is 30 miles from home and Enrico was very patient and responsive with all of the questions we had the next day or two. More

The team at Princeton Audi is very friendly, helpful and interested in making your experience an enjoyable one. At no point did I feel pressure to buy a car or make any quick decisions. Steve Pellar was interested in making your experience an enjoyable one. At no point did I feel pressure to buy a car or make any quick decisions. Steve Pellar was very accommodating of my location (somewhat far away from the dealership) and had the car ready to go on a Monday night just before close. Steve followed up with a nice hand written note and a phone call to see how the car was driving. They even have their eye on a PA front panel to replace the NJ front plates that I don't need on the car over in PA. I would recommend this dealership without hesitation. The selection, service and most of all price... created a great experience. Thanks, Greg R. More