Audi Reading

It was refreshing to work with such a professional staff. At no time did I feel pressured or pushed into making a decision and when the time came for me to make my purchase Tim helped me find the perfect Au At no time did I feel pressured or pushed into making a decision and when the time came for me to make my purchase Tim helped me find the perfect Audi for me. More

Car needed a fuse replaced and a loaner was provided for my use. Service department called within 24 hours and provided an update of my vehicle. My vehicle was ready for pick-up within 24 hours of being dro my use. Service department called within 24 hours and provided an update of my vehicle. My vehicle was ready for pick-up within 24 hours of being dropped off. All commitments were met in a timely manner. George Androsavich showed us a no pressure, professional way of taking care of our needs and we received the same sincere care when it came to the service department. Thanks again Reading Audi! More

Friday night my A4 Audi displayed a "Break Light Out" symbol on the dash panel. Saturday morning I arrived at the dealership unannounced at 8:00 am. I was immediately greeted by Sharon and was adv Out" symbol on the dash panel. Saturday morning I arrived at the dealership unannounced at 8:00 am. I was immediately greeted by Sharon and was advised that my minor repair could be handled immediately. I was back on the road by a few minutes after 9:00 AM. Nothing to do with the dealership, but I wonder why simple things like changing a light bulb on an Audi cannot be accomplished by the owner? Is this what is meant by" Truth in Engineering"? More

I am very pleased with the personal service I received from Jeff, besides being a great salesman, I think we have become good friends. Every thing I asked for I received and more. Jeff could not have be from Jeff, besides being a great salesman, I think we have become good friends. Every thing I asked for I received and more. Jeff could not have been more helpful with answers to questions we asked. He was very helpful in explaining how to work everything in the car, he had a lot of patience with me. We will recommend AUDI/READING and have already done that. More

This is the second time buying an Audi from this dealership. Very good, no hassle experience. Great price for the car I bought. Service was great! dealership. Very good, no hassle experience. Great price for the car I bought. Service was great! More

I just wanted to George for the refreshing buying experience at Reading Audi on our recent Audi Q7 purchase. We were impressed with his honesty, integrity, and straightforward approach to selling a experience at Reading Audi on our recent Audi Q7 purchase. We were impressed with his honesty, integrity, and straightforward approach to selling a car. As we looked around, we found that many of the sellers just didn't meet our personal standard of integrity, not to mention the cars, although advertised as "spotless", were far from it. All the while we kept thinking about the car you were selling and the sense of trust we had from talking with you. In addition to GREAT CUSTOMER SERVICE, George took the time on his days off to answer any questions we had. We will definitely recommend your business to others and will check your inventory if we are ever in the market for another vehicle. Thanks again-Nateisha and Paul More

Had a flat in my 2004 Honda near their dealership. They were very helpful and understanding. They inspected the flat and let me know it was not repair-able. They searched and found tires in stock that mi were very helpful and understanding. They inspected the flat and let me know it was not repair-able. They searched and found tires in stock that might be a match, but when they investigated further, they said it would not be safe because this particular tires were not listed on the door sticker as options. So, rather than try to sell me inappropriate tires, or make me wait until they tried to find tires at another dealership, they put my spare (doughnut) tire on and suggested some retailers they felt would definitely have the tires I needed in stock. They told me there was no charge before they did the work. Within about 10 minutes they returned to let me know the spare was on. I asked if I could pay for their service. They said, "no" and that they were sorry they couldn't be more helpful. Can you imagine this kind of service from an auto dealership in 2013? Honestly, before this experience - I could not. I don't own an Audi, but I would definitely consider having my car serviced there, and the next time I'm in the market for a new car, you can be sure Audi Reading will be getting a visit from me. More

Great experience! Sal and Ali from the Audi service department were awesome to work with. I cannot thank Sal enough for his efforts to work with the warranty department! Life long customer here! department were awesome to work with. I cannot thank Sal enough for his efforts to work with the warranty department! Life long customer here! More

Cleared blocked air flow ports/carbon build up and replaced A/C controller and blower on 2010 Q5 3.2 V6. Audi Reading covered the cost of the carbon cleaning (approx. $1,850) but not the A/C unit (app replaced A/C controller and blower on 2010 Q5 3.2 V6. Audi Reading covered the cost of the carbon cleaning (approx. $1,850) but not the A/C unit (approx $950). Car was purchased used in Feb 2013 at 60K. Service and repairs occurred at 65K. Mid tier extended warranty purchased with the car did not cover carbon cleaning or AC damage. All staff were very helpful and service was provided promptly. More

Excellent customer service by both my sales rep, Jeff Rohrbach who periodically calls to ask if he can assist me with anything and the service team who goes out of their way to make sure I am completely Rohrbach who periodically calls to ask if he can assist me with anything and the service team who goes out of their way to make sure I am completely satisfied with any questions I have about my A5. Great dealership to work with! More