Audi Riverside

Very professional, helpful and patient. Made our buying experience easy and didn’t feel rushed. Made our buying experience easy and didn’t feel rushed. More

Peter Younes was great. Very courteous and professional. We look forward to bringing our Audi here the next time it needs service. Very courteous and professional. We look forward to bringing our Audi here the next time it needs service. More

They were super fast to greet and help me with what I was looking for. looking for. More

All around a great dealership, very honest and straight to the point when it comes to issues with anything. to the point when it comes to issues with anything. More

Service was prompt and sales team was helpful. I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale ea I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale easy and comfortable. More

My salesman was Romen Artalejo and he was very responsive and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip dur and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip during financing with the Finance Manager. He went over the Lojack part fairly quickly and said it’s part of the car already which I understood as the previous owner had it installed and paid for but I misunderstood. I should’ve looked more closely and saw he added it my contract for an additional $1250 or something like that. I would have declined that right away if I was paying more attention. It didn’t even save me much in my insurance premium. So watch out for that. Romen is great though. I recommend you work with him and do your research on interest rates and hidden/added on charges. More

Three of the four Audis I’ve bought were due to the sales and service pros at Walters. and service pros at Walters. More

This dealership does an amazing job when it comes to customer satisfaction. Oscar Barrientos did a great job informing how long I would have to wait for my car to be serviced. He was spot on! customer satisfaction. Oscar Barrientos did a great job informing how long I would have to wait for my car to be serviced. He was spot on! More

I was very happy with Joshua and the Audi team. The vehicle I was interested in was ready when I arrived and we immediately took a test drive. All questions had been answered and we received person The vehicle I was interested in was ready when I arrived and we immediately took a test drive. All questions had been answered and we received personalized video instructions. More

I purchased a 2019 Audi e-tron in September 2023. I purchased an extended VSC/Warranty. On 12/28/2024 I received from Riverside/Walters Audi check dated 12/24/24 for the cancellation of an Extended W I purchased an extended VSC/Warranty. On 12/28/2024 I received from Riverside/Walters Audi check dated 12/24/24 for the cancellation of an Extended Warranty with no letter or notice of any kind other than a comment line "SAFEGUARD DEEMED INELIGIBLE FOR COVERAGE." I have tried for nearly two weeks to talk to the dealership through multiple calls and emails. No response. I'm not cashing the check, and I've filed a complaint with the California Insurance Commissioner. Riverside Audi never registered the VSC with Safe-Guard and the VSC now appears as if it has not been in effect even though I had paid in full for it in September 2023 when I purchased the used e-tron. Safe-Guard (the warranty company, not the paperwork) told me they had no record of the transaction or the vehicle service contract registration and I asked Safe-Guard if they had ever received that paperwork. SafeGuard told me that "if the Dealer does not submit a copy of the contract to us, it will not be in our system until they do so." I asked SafeGuard if it appears Riverside Audi had never even sent it to them, and the reply was "Yes." So I paid Walter's Riverside Audi nearly $4K for a VSC over 15 months previously, and Riverside Audi never paid for the coverage. Yeah, I would never deal with this outfit again, and would strongly question why anyone would. Someone obviously made a serious error at the dealership: they took 15 months to let me know: they won't talk to me about what happened, and they have not shown any interest whatever in resolving it. Totally pathetic in my opinion. More