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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews
Call Service Center (951) 441-6183

1,186 Reviews of Audi Riverside - Service Center

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April 28, 2023

My Service Advisor James Rocha very attentive & respectful excellent employee in my experience & opinion with Audi Riverside .also James went to lunch so Peter Younes finished the service by closi More

by whtsmata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Younes
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April 28, 2023

Thank you Alejandro Luna for your courteous & wonderful customer service! You are very helpful & knowledgeable! More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Report | Print
Apr 28, 2023 -

Audi Riverside responded

Angel, Thank you for leaving Alejandro this 5-star rating! We are so glad that he could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 27, 2023

Stacy is great. She took care of everything over the phone. I’m happy that she was my consultant. I’ll be going back to this location. Thank you Stacy and everyone. More

by cathydiller
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Audi Riverside responded

Cathy, Thank you for leaving Stacy this positive review! Providing top-notch service is so important to us, and we are glad that her efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 25, 2023

Peter Younis in the service department is always friendly, knowledgeable and provides top notch customer service. More

by Gamafit4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Audi Riverside responded

Thank you for leaving Peter this 5-star rating! We are happy to hear that he could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 20, 2023

Alejandro Luna was very informative and helpful. Great experience there .. I would highly recommend this location More

by Rebecca.Landavazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna , Christopher Ostman
Report | Print
Apr 25, 2023 -

Audi Riverside responded

Rebecca, Thank you so much for your positive review and recommendation! Offering thorough and efficient service is so important to us, and we are glad that Alejandro provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 14, 2023

Peter Younes did an excellent job taking care my A4 through the yearly service and subsequent repair on the AC system. He provided me with a loaner for the time required for the said repair and provide More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Audi Riverside responded

Ted, Thank you so much for your positive review! We are so glad that Peter took great care of you and kept you well informed throughout your Audi A4's service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 12, 2023

Alejandro Luna was very thorough, informative and timely with updates and information. Excellent customer service More

by vmaskiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Report | Print
Apr 13, 2023 -

Audi Riverside responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us here at Walter's Audi, and we are so glad that Alejandro provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 11, 2023

Audi Riverside has excellent service. Stacy Samuel was my Audi Service Consultant. She met me at the door, walked me through the entire process during my Audi service. Stacy is awesome More

by timo07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Audi Riverside responded

Tim, Thank you for taking the time to leave Stacy this excellent review! We are honored by your continued business, and we are so glad that Stacy could put you at ease and get your Audi's needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 07, 2023

Great service and great communication! !! Always making you feel important and keep you informed in regards to your vehicle. More

by tigerly0034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that our team was both kind and informative throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 03, 2023

Professional, responsive,caring, and knowledgeable service by service crew, receptionist and service agent Alejandro Luna More

by jas-mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejando Luna
Report | Print
Apr 03, 2023 -

Audi Riverside responded

Jas-mina, Thank you for choosing Walter's Audi and for your positive review! We are so glad that Alejandro took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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