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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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October 11, 2023

Walter’s is always friendly and service is stellar. James Rocha was on point and kept me in the loop More

by teechr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Audi Riverside responded

We are grateful for you leaving James this stunning review! We are glad to hear that James took great care of you and your automotive needs. We are thrilled to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 08, 2023

James Rocha was professional, focused, helpful, and followed up on my questions and concerns with my car More

by kathryn.uhrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Audi Riverside responded

Kathryn, We greatly appreciate you for leaving James this positive review! We are thrilled to hear that James took amazing care of you and your automotive needs. We are delighted to know that he followed up with you on your questions and concerns about your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 05, 2023

James Rocha was a pleasure to work with. He was professional and had a vast knowledge of Audi vehicles. He made sure my car was throughly checked during the servicing and also provided me wi More

by melody1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Audi Riverside responded

Melody, Thank you very much for leaving James this great review. We are happy to hear that James took wonderful care of you and could provide you with thorough and efficient service. We are delighted to know that he provided you with a loaner vehicle while you waited for your vehicle to be service. Please drive safely and do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 04, 2023

I have full trust and confidence in Walter Audi’s service department team. They have supported my Audi’s preventive maintenance needs every time it needed it. Specifically, Peter Younes always goes above a More

by bart.darnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Audi Riverside responded

Bart, We are grateful for you leaving Peter this amazing review and recommendation! We are thrilled to hear that Peter took great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Audi. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 27, 2023

My Service Consultant was very knowledgeable and friendly, he explained the Process, made me feel at ease, also applied a Coupon, all in all a very comfortable Experiance More

by Bdoelling10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Sep 28, 2023 -

Audi Riverside responded

Thank you so much for leaving us this 5 star review! We are glad to hear our team took great care of you and your automotive needs. We are pleased to hear that they were friendly and explained everything to you so you could feel at ease. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 27, 2023

Christopher Ostman great service advisor, i have been at this dealership for 18+ years their service department is great. All the service recommendations are on point and reasonable pricing. More

by caltaxservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Sep 27, 2023 -

Audi Riverside responded

We greatly appreciate you for leaving Christopher this 5 star review! We are glad to hear that Christopher took great care of you and your automotive needs. We appreciate your continued business. We are pleased to hear that he gave you the perfect recommendation of services that your vehicle needed. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 18, 2023

Alejandro was great! He explained everything very thoroughly and answered all my questions with confidence. More

by limas.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Sep 19, 2023 -

Audi Riverside responded

We greatly appreciate you for leaving Alejandro this positive review! Providing thorough and efficient service is always our goal here at Walter's Audi, and we are glad his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to continue serving you and your future automotive needs in the many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 14, 2023

We have trusted this shop and service center. We have bought our audi a3 ertron and q4 etron there More

by ethanwan2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Audi Riverside responded

Thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are glad that our team could provide you with 5-star service. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if we may ever be of further assistance to you! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 13, 2023

Alejandro is amazing. He listens to my concerns and is able to get them taken care of.. More

by rheuwho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 14, 2023 -

Audi Riverside responded

Thank you for leaving Alejandro this 5 star review! We are glad that Alejandro took great care of you and your automotive needs. Our guests safety and satisfaction is our utmost priorities here at Walter's Audi. Please do not hesitate to give us a call if you have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 01, 2023

James Roacha is a true professional. He has great communication and excellent rapport with his customers. He is very attentive with my needs and has great follow up during the process More

by nc1chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Riverside responded

Thank you for taking the time to leave James this excellent review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. He definitely is an asset to our team and he will be honored to hear of your kind words. We hope to see you again the next time your Audi Q5 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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