Audi San Diego

Outstanding Customer Service I only worked with Damien and like usual Damien fully addressed all of my needs. All of my interactions with Damien have been exceptional. Glenn M I only worked with Damien and like usual Damien fully addressed all of my needs. All of my interactions with Damien have been exceptional. Glenn Munoz More

Outstanding service, great people The service was friendly, accurate, quick and they accommodated all my needs. Manny guided me through the process and recommended and facilitated all The service was friendly, accurate, quick and they accommodated all my needs. Manny guided me through the process and recommended and facilitated all the options. Really happy. More

Very friendly people and did what they said they would do These gentleman are top notch, and very friendly and fair! They both did exactly what they said they were going to do...I will stay a customer of thi These gentleman are top notch, and very friendly and fair! They both did exactly what they said they were going to do...I will stay a customer of this dealership because of these 2. More

Great experience! Natasha was ready for me when I arrived and I test drove my A3 and drove away with it less than 90 minutes later. Natasha is great and still follows Natasha was ready for me when I arrived and I test drove my A3 and drove away with it less than 90 minutes later. Natasha is great and still follows up to make sure I am pleased with my purchase. More

Disappointed I had my car in the dealership twice within 1 week. First time it was a routinue service. I was called and told my car was done and ready for pick I had my car in the dealership twice within 1 week. First time it was a routinue service. I was called and told my car was done and ready for pick up. I call the my service rep back and told them I was on my way. I got there and my car was not ready. I had to wait around without anyone telling me that it was not ready. Finally threatened to leave and coem back later, and was told I could have my car but they would not have time to wash it.. Told them I would take my car unwashed, again took a significat amount of time to get my car back. Was in there a few days later due to flat tire. Asked what caused the flat and as not told until they tire had been changed and I had been charged for a new tire. I was told it was a nail, but was not shown the nail and there was not option presented to me to fix the tire instead of replacingit with a new one. Very disappointed in my service rep More

Great customer service My service advisor Damien is always helpful and makes the process easy. He is transparent and honest, making him easy to work with. You can tell he wo My service advisor Damien is always helpful and makes the process easy. He is transparent and honest, making him easy to work with. You can tell he works hard and cares about his job. More

Ask for Fernando! Excellent salesperson. Took the time to explain everything and did not put any pressure on. Even coming in later at night, there was no rush. He happi Excellent salesperson. Took the time to explain everything and did not put any pressure on. Even coming in later at night, there was no rush. He happily helped us go home with the car that my wife fell in love with. More

Great experience buying a complicated car. I shopped around for different cars (EVs) and chose the Audi. I then shopped for dealers, and Audi San Diego gave me the best deal. Tami was great to I shopped around for different cars (EVs) and chose the Audi. I then shopped for dealers, and Audi San Diego gave me the best deal. Tami was great to work with, and Patrick was knowledgeable, helpful, and patient. More

George is a true professional and customer oriented This is my experience in having my vehicles serviced over the last 45 years. George is a true professional- Friendly, customer oriented and knows This is my experience in having my vehicles serviced over the last 45 years. George is a true professional- Friendly, customer oriented and knows his cars More

Professional and Courteous In the past 2 years, I have spent approximately $8000 in repairs on my 2010 Q5. Having recently had a major repair that required a loaner car for 2 w In the past 2 years, I have spent approximately $8000 in repairs on my 2010 Q5. Having recently had a major repair that required a loaner car for 2 weeks, I was disappointed to have the 'service due' message appear within 48 hours of receiving my car. When I made the appointment, I was told that the service would take 'an hour or so'. Upon check in, Damien said the service would take 1.5 -2 hours. I chose to wait. After 2 hours, Brett found me in the lounge and and gave me a status update: mechanic found residual oil most likely from the recent repair but wanted to check it nonetheless; finishing up then a car wash should be within an hour. Another 2 hours and finally my car was ready. Upon check out, Brett tells me that today's service is 'no charge'. He adds that he should caught the upcoming service and, as goodwill gesture for my inconvenience, I will not be charged. I was stunned and surprised. Others have advised me to use an independent auto service since my car is out of warranty and going to the dealership is always more expensive. While this may be true, I have always found Brett to be honest and trustworthy. Thank you, Brett. You have earned my continued business at Audi San Diego. More