Audi San Diego

Great service Overall great experience. Staff was very helpful the dealership is very clean. The service writer took care of my needs. Car was fixed right the first Overall great experience. Staff was very helpful the dealership is very clean. The service writer took care of my needs. Car was fixed right the first time. More

Great service No problems what so ever! Took my car in and they gave me a beautiful loaner. They had my car for several days but that was fine because I had the loa No problems what so ever! Took my car in and they gave me a beautiful loaner. They had my car for several days but that was fine because I had the loaner. In the same day a rock hit my windshield and I hit a huge pothole and busted my tire. Bummer. They were able to fix the crack in the windshield and I got a brand new tire. Plus they refinished my wheels. With the warranty I bought I paid NOTHING. Very happy and I absolutely love my A3. More

Not very people friendly I had an appointment which I had scheduled weeks prior for an oil change. My car kept warning me that I needed just the oil change (15k). I brought th I had an appointment which I had scheduled weeks prior for an oil change. My car kept warning me that I needed just the oil change (15k). I brought the car in at designated time of 1:30pm.on a Wednesday.. My advisor wasn't there and I stood around and finally just had to ask for assistance. No one came up to me or addressed me remotely to say they would be with me. I told the advisor that I needed an oil change (which the reservation should have also). He then writes me up for a complete service. Once I figured out that's what he was doing I said I don't have time for a service but that I'm just here for an oil change. He got snippy with me and a little condescending. I felt uncomfortable but I kept my ground and said i just need the oil change. and that I didn't want to wait for an entire service call. He then says that I will still have to wait at least 1 hr 30 mins for the oil change (even with the appt). I said that's fine as now I had to stand firm myself. The cost of the oil change was >$300 (Yikes). Needless to say, I'm not going back to this dealer. There was some other stuff but I think you get the picture.. More

Awsome My representative was professional, knowledgeable, courteous and there was no sales pressure. It was a pleasure leasing my car. I would highly recomme My representative was professional, knowledgeable, courteous and there was no sales pressure. It was a pleasure leasing my car. I would highly recommend this dealership. More

Great Communication I ordered the new E-tron last October …. (9 months ago) Natasha was tremendous in continually giving us the status of production & delivery... Upon I ordered the new E-tron last October …. (9 months ago) Natasha was tremendous in continually giving us the status of production & delivery... Upon delivery, she was also very knowledgeable of the vehicle which was a surprise since it is a brand new design. Thanks to Natasha for making our purchase go as smooth as possible! More

55,000 maintenance Service is always top notch from time one drives into the service bay until one leaves. Staff is very polite and friendly. Once you are established Service is always top notch from time one drives into the service bay until one leaves. Staff is very polite and friendly. Once you are established with your service rep (mine was Brett Van Gompel) , the relationship becomes an enjoyable one with personal empathy and some humor. Premises and after-service support are also clean and appreciated, respectively. More

Great response Service Was quick to respond to my issues. Met with in the day. Provided they launder immediately. Everything was fixed the next day. Very satisfied. Service Was quick to respond to my issues. Met with in the day. Provided they launder immediately. Everything was fixed the next day. Very satisfied. More

Boutght a TTRS Don and Fadi did a great job helping me get the car of my dreams. I will be back for my next car with them also. Don and Fadi did a great job helping me get the car of my dreams. I will be back for my next car with them also. More

Apple Car Play issues It took almost a week to figure out why the screen in my A5 would go black when in Car Play mode but they put me in 2 very nice loaners while the fixe It took almost a week to figure out why the screen in my A5 would go black when in Car Play mode but they put me in 2 very nice loaners while the fixed the problem. If I ever need to go back for anything, I’d go during the week because they are slammed on Saturdays. More

Oil Change Great customer service from Manny G. and the rest of the workers. I came in for an oil change to my car and while I was there they did a quick inspect Great customer service from Manny G. and the rest of the workers. I came in for an oil change to my car and while I was there they did a quick inspection of the car. They recommended me to get new tired soon but I decided to do it at a later time. They offer the option to get you a free LYFT which I did to get to work. More