Audi San Diego

Hassle-free and Excellent Customer Service As always, very satisfied with my experience at Audi of San Diego. Mr. Damien Burton definitely makes my visits a pleasure, I no longer dread the "wa As always, very satisfied with my experience at Audi of San Diego. Mr. Damien Burton definitely makes my visits a pleasure, I no longer dread the "waiting" or "non-communicative" factor that came previous other dealerships. Damien exceedingly goes above and beyond to ensure that my entire experience is pleasant, by communicating and always providing excellent customer service. Great customer service at the service department ensures returning customers. More

Worst experience in my life first complaint I have ever had The service was so poor and shady this will all have to be explained by phone or person from mistakes made in financing Not full disclosure of the ve The service was so poor and shady this will all have to be explained by phone or person from mistakes made in financing Not full disclosure of the vehicle history or any in housework that had been done and hidden from the Vehicle history or the fact that they allowed me to drive off the lot with expired tags to get a parking ticket weeks after the list goes on... to top it off with my vehicle being hit by a delivery truck on the lot and dealing with that inconvenience and now having a incident on the vehicle history along with many other Unprofessional mistakes made that were not to be expected from a dealership of this caliber my first clue should have been when i was told the vehicle had passed inspection and gone under reconditioning and before buying the car it had a bubble and split in the side wall of the front tire with the wire showing and that’s how they tried to sell me the car which was corrected after I pointed it out but everything has been down hill since More

George was great! Service visit went above and beyond my expectations. George even took the time to check status of previous owners Audi Care policy which was still ac Service visit went above and beyond my expectations. George even took the time to check status of previous owners Audi Care policy which was still active!!! More

Great Customer Service! George is Great!! He is very responsive! Best customer service I’ve had! I highly recommend him as your service contact!! You will not be disappointed George is Great!! He is very responsive! Best customer service I’ve had! I highly recommend him as your service contact!! You will not be disappointed!! More

Great People work here Solid communication during the entire process. George has always been amazing. The ability to obtain loaner makes it one less thing to have to stress Solid communication during the entire process. George has always been amazing. The ability to obtain loaner makes it one less thing to have to stress or coordinate while having repairs taken care of. Its so wonderful, it really is. George has always been honest with estimates and available discounts. I have never been to a shop that treats their customers any better then the attention and service I get here at SD Audi. More

Easy transaction Natasha new the product and all the attributes, going into detail on every subject that I questioned. She was available throughout the process and no Natasha new the product and all the attributes, going into detail on every subject that I questioned. She was available throughout the process and no hard sell. More

Satisfied Brenton was my sales contact and he was very helpful from first text message to the conclusion of the transaction. Unfortunately his "desk manager ?" Brenton was my sales contact and he was very helpful from first text message to the conclusion of the transaction. Unfortunately his "desk manager ?" bumped up the price of my vehicle and it was not discovered by me until I was signing papers with Rosalina (not her fault). When she showed me the price I told her it was $500 less. She looked through the actual paperwork that Brenton gave her and she saw I was correct. She had to redo the paperwork. Additionally, someone before her set up the deal as if I were financing through them, even though Brenton knew I was paying for the vehicle with a check from my credit union. She had to redo the paperwork again. She was frustrated that someone dropped the ball before it got to her. As I do not know the "process" I did gather that two different people "touched" the paperwork after Brenton and before Rosalina. In summary, it all worked out and I got a great vehicle (SQ5) at the advertised price. Very happy with the car. More

Short and sweet Was a quick service. Very well managed and looked after. I went in to the service center in the morning, and got the vehicle ready by afternoon. Was a quick service. Very well managed and looked after. I went in to the service center in the morning, and got the vehicle ready by afternoon. More

Very Satisfied Amaechi was my sales conact and was very knowledgeable, helpful and professional. The entire process was easy and quick. Nabi was wonderful and very h Amaechi was my sales conact and was very knowledgeable, helpful and professional. The entire process was easy and quick. Nabi was wonderful and very helpful as well. More

Good team !! Tia (sales) understood our needs and worked with us explaining the steps as we went through Great Service- good team (sales and Finance) thank you ! Tia (sales) understood our needs and worked with us explaining the steps as we went through Great Service- good team (sales and Finance) thank you ! More