Audi San Diego

Looking for a new car. The sales people here were very welcoming and answered all my questions promptly. I had a good experience here and would recommend it to anyone. The sales people here were very welcoming and answered all my questions promptly. I had a good experience here and would recommend it to anyone. More

Very Pleased Waiting room was comfortable with drinks and snacks,and quiet. Service personnel were friendly and responsive. My only thought which might be consider Waiting room was comfortable with drinks and snacks,and quiet. Service personnel were friendly and responsive. My only thought which might be considered a negative was that when the vehicle was taken to be washed the floor mat was not vacuumed although I'm not sure if this should be expected. More

Great Service George was great. He was very Informative, very Efficient and very Friendly. He explained all the details of the Service to be performed and informed George was great. He was very Informative, very Efficient and very Friendly. He explained all the details of the Service to be performed and informed the status of the service often via text message with me. More

Great customer service I was very pleased by how friendly the staff was towards me as soon as I parked in the service lane area.they had answers to all my questions and thor I was very pleased by how friendly the staff was towards me as soon as I parked in the service lane area.they had answers to all my questions and thoroughly explained the condition of my car in terms I could understand. More

Best Service, Staff and Waiting Lounge! I worked with Damien in the Service Center and he is/was top notch! My Audi was also serviced very thoroughly and in a timely manner. I worked with Damien in the Service Center and he is/was top notch! My Audi was also serviced very thoroughly and in a timely manner. More

Great service, as usual Manny and the Service Team did a great job as usual over a holiday weekend. He was on top of changes in the service schedule and accommodated my sche Manny and the Service Team did a great job as usual over a holiday weekend. He was on top of changes in the service schedule and accommodated my schedule and needs. More

Attentive service, no pressure sales, highly informative I received immediate attention when i entered the dealership. The model overview from Nabi was very helpful and allowed me to reach a decision betwee I received immediate attention when i entered the dealership. The model overview from Nabi was very helpful and allowed me to reach a decision between several other makes and models of vehicles i was reviewing. I came to the dealership 3 times to discuss and never felt pressured into a decision. The finance overview from Dan was informative, quick, and painless. Overall, a great experience. More

Recall service Service was great. However, I wish timing that it took was little shorter. It took almost two hours, though I was initially told it would take about a Service was great. However, I wish timing that it took was little shorter. It took almost two hours, though I was initially told it would take about an hour. More

Great customer service! Fernando did an outstanding job guiding us through the whole process and love how he was not pushy at all and very transparent! Same goes with Rosalin Fernando did an outstanding job guiding us through the whole process and love how he was not pushy at all and very transparent! Same goes with Rosalina! More

Coulda, would, shoulda Came in to buyout my 2016 lease, all of the prep work/discussions with Vanny were done prior to (or so I thought) as the entire evolution still took a Came in to buyout my 2016 lease, all of the prep work/discussions with Vanny were done prior to (or so I thought) as the entire evolution still took almost 3 hours (5:00 pm-7:50 pm - I missed out on my Mega Millions ticket that Friday). The initial loan rate given to me did not pan out due to the high miles on the car...I'm not sure how in a matter of ~2 weeks THAT made a difference as I can't add THAT many more miles from the time of preapproval...none of that wasn't thoroughly explained. Went with my bank instead which gave me the best monthly payment only to discover Audi Financial had more options for me for financing that could've been competitive, but the brass tax (monthly payment) was never given - was I supposed to figure that one out on my own?? I then found out, after sitting with Dan to do the paperwork, there was ANOTHER financing option but at that point it was too late. Now, I would like to think that this was a misstep on the financing side of the dealership because I don't want to think that Audi has stooped to these "bait & switch" sales/financing tactics. Bottom line, I'm still unsettled that I may have missed a better financing option due to a lack of planning & miscommunication by their finance folks OR maybe even a deal on a new Audi. But my biggest disappointment was not being properly compensated for my time and inconvenience (besides another Kirkland drink)...I just became a new Audi OWNER and I pissed away ~ 2 hours of my Friday evening to no fault of my own, you think something from the Audi gift shop would've crossed their minds - even a pen!! On a side note, Joe in service crushed it (as always)!! More