Audi San Diego

Highly ethical business people After a bad experience with them, I returned to the dealership. The response I had with them was superb and frankly beyond my expectations. They took After a bad experience with them, I returned to the dealership. The response I had with them was superb and frankly beyond my expectations. They took care of the issue for me and provided additional guidance. Each of George, Nacho and Binan were extremely helpful and cordial. They are client service oriented, honest and trustworthy. I was not dissapointed this time and they restored my confidence in this Service Center. This review is well deserved. Thanks! More

Wonderful experience Professional and kind attentive and timely . I had a wonderful experience . I look forward to my next service at 20k miles. The A5 is a great car Professional and kind attentive and timely . I had a wonderful experience . I look forward to my next service at 20k miles. The A5 is a great car More

great service. frequent updates. Quick service on vehicle drop off and pick up. convenient availability of Lyft from drop of and vehicle pick up. thank yo service. frequent updates. Quick service on vehicle drop off and pick up. convenient availability of Lyft from drop of and vehicle pick up. thank you More

could be my last visit two weeks prior had my A8 in for 75,000 mile service. noticed the next day that my air conditioning wasnt working. service says that there is no corr two weeks prior had my A8 in for 75,000 mile service. noticed the next day that my air conditioning wasnt working. service says that there is no correlation between service performed and A/C stopping, but it is very coincidental. When I brought it back, they said I also need new tires and brakes. didnt mention that at all during my service two weeks prior, seems like a bad upsell. quoted $1500 to fix AC. Wound up costing almost $1900, to replace a valve. Seems very high to me. final thing, last three times I brought car in for service they said they were too busy to wash. So I specifically asked for it to be washed this time. They did, but a below average job. Rims still very dirty. one more thing: AC sort of works, but is not actually cold. People are friendly, actual service not great at all. I also offered to do trade in and buy another, they said not with all the work needed! More

San Diego Audi Audi San Diego is great! George, my service expert, is the best. He communicates well and makes sure I am taken care of! The service team makes it ea Audi San Diego is great! George, my service expert, is the best. He communicates well and makes sure I am taken care of! The service team makes it easy and seamless. More

Friendly and knowledgeable The entire car buying process was very professional and personable from the first email response to the final decision to purchase. Brent took the ti The entire car buying process was very professional and personable from the first email response to the final decision to purchase. Brent took the time to answer all of the questions we had about multiple vehicles that we were considering. We never felt pressured to buy and Brent made us feel like valued customers. More

No pressure experience I have always used Audi San Diego to service my 2011 S4 (which I purchased in Northern California for other reasons). Brett in service has always been I have always used Audi San Diego to service my 2011 S4 (which I purchased in Northern California for other reasons). Brett in service has always been super knowledgeable and prompt to get me an appointment when needed. So when I decided to buy or lease a new Audi S5, I naturally went to my current dealership. I was referred to Don Bragg and the process was smooth and enjoyable. There was no pressure to choose either option, and financing, should I have chosen to go the purchase route, was simple and offered low interest rates through SDCCU. I ended up leasing, which was equally simple. Joyce Jung was clear and efficient in finance. All in all, a good day. More

55,000 mile check/dent removal I came in for a 55,000-mile maintenance check. I asked specifically for them to check my brakes because they were squeaking. My brakes are still squea I came in for a 55,000-mile maintenance check. I asked specifically for them to check my brakes because they were squeaking. My brakes are still squeaking and I was not given a reply by the service representative when I inquired afterward. I also asked for a small dent to be repaired. My car was in the shop for 5 days and the dent was still not repaired. They assured me work would be completed within 48 hours, but then called to extend the time to an additional 3 days. I was then quoted two different numbers, even after I was told the work would be done by the end of the day. On the 5th day, the service representative asked for a third extension of time. He said the dent was not a typical case but the dent is maybe 6 inches in length. He did give me a discount upon collecting my vehicle and said he would follow up about the dent removal but I didn't hear from him. I do not feel that I will be coming back to Audi San Diego. I am disappointed because I have had great service experiences with Audi in the past. More

Drop in Since I was in the neighborhood, I dropped in for Service B although I did not have an appt. Pierro "calmly" fit me in and the car was serviced as pro Since I was in the neighborhood, I dropped in for Service B although I did not have an appt. Pierro "calmly" fit me in and the car was serviced as promised. I appreciate the flexibility! More

Great experience! Jerald made sure everything was done correctly before returning the vehicle. He is always such a great help! Was updated throughout the week on the st Jerald made sure everything was done correctly before returning the vehicle. He is always such a great help! Was updated throughout the week on the status of the repairs. More