Audi San Diego

Payoff Lease went fabulous! Had to pay off the lease and then did the safety check and Brett and his team was amazing!!! Don Bragg was first class with assisting and making it su Had to pay off the lease and then did the safety check and Brett and his team was amazing!!! Don Bragg was first class with assisting and making it super easy. More

Excellent Experience This service visit involved both the sales department and the service department. My experience was excellent in both areas. Everyone was very frien This service visit involved both the sales department and the service department. My experience was excellent in both areas. Everyone was very friendly and helpful and made the entire process easy. Thank you to Aimal and Joe for coordinating this. Although she was not there on this visit to Audi San Diego, Elizabeth Zimmerman, at the front desk, is one of the best people I have ever experienced as a first point of contact for a business. More

1st appt disappointment Ist appointment set 2 weeks in advance. Took time off to drive 45 minutes to get recall taken care of... only to be told at check-in that the dealers Ist appointment set 2 weeks in advance. Took time off to drive 45 minutes to get recall taken care of... only to be told at check-in that the dealership ran out of these recall parts. No apology, nothing. Had to reschedule for another day a week later where again took off time to drive there for the work. This time, the work was done. More

First time service George Gushalak was very friendly and helpful. Service was performed in less than 2 hours. Easy in and out. Thank you for the great experience. George Gushalak was very friendly and helpful. Service was performed in less than 2 hours. Easy in and out. Thank you for the great experience. More

Great Job & a Super Team If you want an Audi these are the guys1 The buying/leasing process was a pleasure. I was shown my options and every effort was made to accommodate m If you want an Audi these are the guys1 The buying/leasing process was a pleasure. I was shown my options and every effort was made to accommodate me on financing and delivery. I would recommend these guys every time! The service team has consistently provided me with excellent personal service that makes me feel valued and leaves me worry-free when it comes to keeping my car in top shape! More

Awesome , wonderful. Thorough ! fernando Cesena !!! From the moment I contacted the Audi dealership with interest in purchasing a Porsche mr. Cesena was very kind very interested fernando Cesena !!! From the moment I contacted the Audi dealership with interest in purchasing a Porsche mr. Cesena was very kind very interested in hearing what I had to say and answered every question that I could think of to ask he made this transaction so comfortable ! He did an outstanding job in customer service via email via phone via in person .mr Cesena took me through this process , from begining to opening the car door when I drove off the lot ! With my porshe . I live several hundred miles north of San Diego . Mr cesena is the person that should be on any of your marketing tools that you would use for an example of how customer service should be handled he’s amazing I just want to say thank you again , Sincerely. Victoria. Tovar A special thank you for the wonderful financing with Joyce jung ! Terrific lady More

Excellent experience It was a pleasure dealing with Fernando Cesena. He was knowledgeable, helpful, and direct.. He also was promoting a long-term customer relationship. It was a pleasure dealing with Fernando Cesena. He was knowledgeable, helpful, and direct.. He also was promoting a long-term customer relationship. In addition, the finance manager, Joyce Jung, was experienced, friendly and business-like. More

Fast, Efficient and Friendly Likely among the best auto service experiences I could have hoped for. Really like their flow, and how they meet their time estimates for those of us Likely among the best auto service experiences I could have hoped for. Really like their flow, and how they meet their time estimates for those of us that prefer to wait for our cars. More

Great service! I needed to bring my car in for a 'recall campaign' repair. I was able to get an appointment for the day and time I wanted.. When I arrived, Brett w I needed to bring my car in for a 'recall campaign' repair. I was able to get an appointment for the day and time I wanted.. When I arrived, Brett was ready for me. I told him I would like to wait for the car, as I thought it would be about one hour. He told me probably an hour and a half. "Fine." It was done in an hour! He told me they had also done a brief inspection, and everything checked out. I rarely have to bring the car in, but when I do, I always look for Brett Van Gompel. He is the ultimate professional. Friendly, upfront, and honest!! While waiting for my car, I also looked at the new models in the showroom. I met Aaron Richardson. He's the one I will buy my next car from. Although he had another customer, he took the time to answer a question I had. No rush, no pressure. More

Great Services Damien and Brett were amazing. Process was very easy, followed up with me throughout service and explained process and services that they would perfor Damien and Brett were amazing. Process was very easy, followed up with me throughout service and explained process and services that they would perform. I was in and out quick with a loaned vehicle and process upon receiving my vehicle was just as easy. More