Anthony Picozzi

Anthony went above and beyond to make sure all my questions were answered and that I was making an informed decision. I’ve never gone through the process of leasing or buying a car by myself before a questions were answered and that I was making an informed decision. I’ve never gone through the process of leasing or buying a car by myself before and was unsure what to expect. From the moment I arrived until I left, Anthony was incredibly patient and helpful. I don’t think I would have left with a new car had I not had such an incredible experience. More

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Working with Mario on the sale/lease was great! Having him share his own experiences having owned the same vehicle, made my choice even easier. Dan in Finance was also easy to work with and explain Having him share his own experiences having owned the same vehicle, made my choice even easier. Dan in Finance was also easy to work with and explained all the options and protections. The whole process was quick and efficient. Also worked with Katie to go over the car's technology. She was very knowledgeable and super fun to talk with as she too was a car enthusiast! More

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Audi San Diego best place to purchase your new car call Nabi 760-330-6809 your sales representative Nabi 760-330-6809 your sales representative More

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Great place. Really efficient, got me in and out of the door very fast. Everyone was friendly, and actually really enjoyed my experience. Really efficient, got me in and out of the door very fast. Everyone was friendly, and actually really enjoyed my experience. More

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Regrettable- Sadly that's the best word I could use to describe my experience with Audi San Diego, and Ron Mangseth. My experience in purchasing a used Audi, serviced at this dealership almost its enti describe my experience with Audi San Diego, and Ron Mangseth. My experience in purchasing a used Audi, serviced at this dealership almost its entire life, is one I will not repeat. If all the 15+ VW/Audi personal vehicles I have purchased, never have had a neg situation, nothing slightly compares to this damaging transaction. I can relate to almost all of the concerns repeated by countless others disillusioned by Audi San Diego. People able to research, validate and remedy concerns are clearly aware of what the situations are, they are repeated on multiple forums over years and involving the same people, with similar specific areas of concern & all different customers. It can't be the customers who are making all of these mistakes at some point the dealership needs to look within acknowledge and take responsibility for what's been going on, and what they are still doing today. They simply do NOT care! 85% of the hundreds of online concerns I have recently skimmed through, written specifically about Audi San Diego, their senior leadership & lack of support by Audi Customer Service when asked for support, directly correlate to my first hand experience as well. I have been a customer of no less 15 Audi dealerships across the country, never have experienced anything that comes close to this negative experience, ever! Every department mentioned in reviews by others, I had similar neg relations, the root cause is all encompassing. From top down, this dealership is the problem. It is NOT the 100+ customers that wrote reviews online in different online forums like this, or the 100++ customers that remain silent that are to blame. Audi of San Diego is responsible, the comments I can relate with first hand accurate experience and the root to all lead right back to the source. No matter how they try to spin their problems, the facts prove they are responsible. Year after year, the exact same concerns are exposed, yet still today Audi San Diego refuses to acknowledge their poor business decisions & refuses to honestly remedy the problems they knowingly cause. They refuse to make good any promises made, be warned when you are told…"don’t worry, we're going to take care of you…" Simply blowing more smoke, my best interest or doing the right thing is NOT going to happen. Ron/Audi San Diego is more concerned with internal budgets, numbers & the false communication they preach making one believe they have morals, or are a business with an ounce of integrity, than actually following through. My problems would not be present and are a direct result of their dishonesty in regards to what they sell and how they sell it. The root of all go back to what was implied and sold, true condition, inaccurate vehicle history, facts not disclosed when asked and/or at time of sale when legally responsible, "missing" info from 3rd party reports provided as fact at time of sale, not answering specific pre-sale questions truthfully. I would have never purchased this vehicle if they had provided what I had asked from the beginning. The complete service records/parts history is something Audi communicates as needed for a used car sale. It is mentioned in several public online and print, sections within the info Audi provides. Audi San Diego dismisses this important fact with excuses, and says the Audi material is wrong, and that they can't provide this. I now know why (despite them having access to nearly all service records they performed) they didn't provide it, and why they still won't to this day. From what I have managed to piece together, I am spot on with my concerns, the facts don't lie. If I had the complete document 6months ago, it would've prevented the sale. The more I pieced together, the more it exposes the truth and leaves them vulnerable. I took the car in last week, regrettably, after believing in them, giving them another chance, and after a 2 1/2 hour drive each way (the only means in which to communicate is face to face, senior management refuses to show any respect to the customer whatsoever and does not respond otherwise. In hopes they would correct some of what was sold to me as having been done, I have proven the services have not been done & that the car has actually been neglected. They chose to make things worse when the general manager would only argue with falsely assumed lies, rude & disrespectful, incorrect in his rant, still lying & refusing to accept any responsibility. They completed 3 items of lesser importance to the 10+ still not completed, the fault codes present since purchasing the car were still not addressed, and in the end gave me an estimate for $4000 to repair the AC compressor ($1000 is more accurate) that should be fixed by them. This would not have led up to this if the car had properly been maintained and/or problems exposed. They gave it back with brake fluid in puddles in my engine compartment. The service writer mopped up some on the spot, I still soaked up much more after the 2 1/2 hour return, and of course, the car not washed. They are 100% responsible for losing a long time diehard Audi customer. Senior leadership down, they are dishonest, extremely rude, disrespectful and they do not value their customers, or the Audi customer. This is sad and has been a regrettable six month experience. I still only have 2000 miles on the car, spent a few thousand on my own already, countless hours diagnosing & trying to solve the problems myself, facing major problems already with a $4000 estimate, they didn't even fix the things that since I bought the car day one had been an issue, and that have been fault codes all along. Audi San Diego lacks integrity, they are unethical, and operates without concern for the law. I would not purchase from Audi San Diego knowing what I do now. Obviously, this is my own personal experience and opinion, please research and pay attention to the commonalities amongst the reviews for your own opinion. More

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Seamless and effortless. Truly professional and no signs of the typical tactics from the car dealers of yore. If you want a personable honest transaction this it the place to Truly professional and no signs of the typical tactics from the car dealers of yore. If you want a personable honest transaction this it the place to go. More

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Anthony Picozzi was amazing. He gave my wife the peace of mind that she needed in choosing a new car. I will be telling anyone who is in the market for a new car that they should come to Audi San Diego and s mind that she needed in choosing a new car. I will be telling anyone who is in the market for a new car that they should come to Audi San Diego and see Anthony. More

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Mariano is the most patient salesperson ever. Additionally very accommodating to me. Answering questions any time, was prompt and helpful all the way thru the buying process. Would buy again fr Additionally very accommodating to me. Answering questions any time, was prompt and helpful all the way thru the buying process. Would buy again from him. 3rd Audi in the family Anthony and the service department helped answer questions as well More

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Shopping for a car alone can sometimes be intimidating. Anthony was wonderful to work with. He took the time to review inventory, encourage test driving and experiencing the car by myself (due to covid), Anthony was wonderful to work with. He took the time to review inventory, encourage test driving and experiencing the car by myself (due to covid), and explain features and infotainment system once car was purchased. Overall it was an easy and painless experience. I was at the dealership for approximately 3hrs. More

by MARIUFL Verified Customer Verified Customer

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Everyone at the dealership is really friendly and professional! I couldn’t get to the area to pick up my car until about a week after I expressed interest in it, and they made that work effortlessly. professional! I couldn’t get to the area to pick up my car until about a week after I expressed interest in it, and they made that work effortlessly. Very considerate staff who took good care of my relatives when they came to look at the car for me also. Would highly recommend it! More

by TMARSHALL1218 Verified Customer Verified Customer

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