Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,790 reviews
Great Super helpful, I returned my last lease for a new one. Love the car appreciate the help especially on our short time frame to make it work before our Super helpful, I returned my last lease for a new one. Love the car appreciate the help especially on our short time frame to make it work before our new baby arrives. More
Very Disappointed I requested a loaner and made an appt at 7:45 AM, in hopes of getting in and out quickly. Loaner was not available - had to wait over 1/2 hour to get I requested a loaner and made an appt at 7:45 AM, in hopes of getting in and out quickly. Loaner was not available - had to wait over 1/2 hour to get a car. When I came to pick up my car, it had not been washed. I asked about it, and the service man said he could do it now - I had no time to wait for it to get washed. Following day it rained. I realized that my windshield wiper was still frayed - it had not been replace even though the invoice had the line item 0160IN Inspect Windshield Wiper Operration. Honestly, after such a basic oversight, not sure I trust your service department at all. Will be taking my car somewhere else, and will look to other dealerships when deciding to trade in my car. More
Experience My appt was 7:00. I wasn’t called at all and had to ask why at 7:30. Then another 20 minutes to get a rental. When I came to pick up the car it wasn’ My appt was 7:00. I wasn’t called at all and had to ask why at 7:30. Then another 20 minutes to get a rental. When I came to pick up the car it wasn’t washed so another 20 minute delay. The service on the car was good. I’ll never do an early AM dropoff. Should not schedule 10-15 customers at 7. More
Great Customer Service I.J helped us purchase a car he is very thorough and to the point. Answered all our questions and guided us through the whole process making us feel c I.J helped us purchase a car he is very thorough and to the point. Answered all our questions and guided us through the whole process making us feel comfortable and happy with our purchase. We appreciate him and San Diego Audi for a wonderful experience. More
Never a disappointment One of the few reason I have decided to stay with Audi is the customer service. Whenever I’m come for service I’ve nvet been disappointed in the cost One of the few reason I have decided to stay with Audi is the customer service. Whenever I’m come for service I’ve nvet been disappointed in the costumer service. I’ve always been offered a loaner rather I needed it or not, and been kept abreast with the status of my car by either an rep coming to talk to me directly or via text msg. Service managers definitely go above and beyond every time I’ve come in, making every visit a pleasant one.......... until I have to pay at least. More
Unhappy Service Experience I recently had my Audi6 in for the 55k service which was basically an oul change. I mentioned when I checked in that I’d received a coupon in an email I recently had my Audi6 in for the 55k service which was basically an oul change. I mentioned when I checked in that I’d received a coupon in an email but couldn’t find that particular email to get a discount. The service guy didn’t tell me that they also honor other oil change coupons. A coworker also used Audi recently for tge same service but her guy told her about honoring otger coupons, so she saved hundreds of dollars. I was very disappointed to have spent over $500 for this service. Additionally I had to wait thirty minutes for a loaner and thirty minutes when I returned to pick up my car. San Diego Audi service seems to have gone down hill. More
No loaner car I have been to this dealership twice and twice been very unhappy with service.the first time I made a appointment for service i thought the car needed I have been to this dealership twice and twice been very unhappy with service.the first time I made a appointment for service i thought the car needed.had to wait till my appointment to find out it wasn't needed. You would have thought they would have told me that on the phone when I made the appointment. Decided to give this dealership one more ch as chance at my husband's wish. And this time there was no loaner car waiting for me apparently one has to reserve one which once again I should have been told this when I phoned in to make my appointment. So I had to ride home in a filthy uber car and cancel several appointment. In the past i have gone to a Audi Escondido. Never had a problem excellent service. Wanted a dealer closer to me that's why I have given you two trys. There will not be a third i will drive further to Escondido for better service More
Great! George aleays yakes great care of me. The service agent who checked me in (George was with someone at the time) was also awesome but i can't remember George aleays yakes great care of me. The service agent who checked me in (George was with someone at the time) was also awesome but i can't remember his name. More
Excellent customer service and clean dealership This was my first time visiting Audi San Diego and felt really comfortable throughout my visit. I came in with an appointment for a test drive, fell i This was my first time visiting Audi San Diego and felt really comfortable throughout my visit. I came in with an appointment for a test drive, fell in love with the car and took it back home with a big smiling face :D Excellent customer service from every Audi's personnel, clean lounge area, detailed cars everywhere and amazing showroom. Overall Audi San Diego exceded my expectations and proud to be part it. More
Mario was fantastic! I brought my 2014 Audi to SD Audi because something went wrong with the motor. Thanks to the help of Damien and the repair crew, I had a clear underst I brought my 2014 Audi to SD Audi because something went wrong with the motor. Thanks to the help of Damien and the repair crew, I had a clear understanding of what would need to be replaced to get my car back on the road. After some consideration, I was introduced to Mario, a salesperson. Mario talked to me about all my options, as I was considering using my old car as a trade-in on a lease. Mario made everything that I needed to know very very clear and worked with me on all of my target numbers (if I were to decide to lease). He did, and with hours of working with finance he got the payments to where I was comfortable, and even added in the negative equity from my trade-in. I feel that Mario is a very considerate and understanding person. If I had had a salesperson who didn't quite "get me" I would have probably just walked out the door and paid for the repair on my car. Because he was so willing to invest his time, effort, and good company as we worked through the numbers for the lease, I was more than happy to take the keys to a new Audi A4 with a bright smile on my face. Thank you Mario, for all your hard work to get me exactly what I needed! You're the best! More



