Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,788 reviews
Service Dept. could not help with failed smog check I failed the smog check with a permanent diagnostic trouble code (PDTC) in the vehicle's computer system. The service tech claimed it does not exist b I failed the smog check with a permanent diagnostic trouble code (PDTC) in the vehicle's computer system. The service tech claimed it does not exist because he does not see it with his expensive audi diagnostics equipment. I had the vehicle scanned by 3 independent techs afterwards and they all confirmed the PDTC is there. I finally found a knowledgeable VW tech sho confirmed that the Audi equipment doesn't show these codes and that they will only go away after the car's computer detects sufficient drive cycles to confirm the issue is resolved and then clears the code. I also learned that you can pass the smog check if the car completes 15 warm-up cycles and 200 miles since the last code clearing. I would have expected the experts at Audi to provide this information, but they seemed clueless about it. Note: George did his best to help me out. My complaint is with the service tech who doesn't seem to know the details... More
Poor customer service, maintenance counselor texts to set up appointment and responded three times over a week and doesn’t respond. When you call the Audi number and hit#2 for talk to a service advisor, i up appointment and responded three times over a week and doesn’t respond. When you call the Audi number and hit#2 for talk to a service advisor, it just rings. Called 7 times over the week, no voice mail. Just rings More
Damien’s customers service has always been a positive and wonderful experience. He is always responsive and leaves his customer feeling listened to and happy. The absolute best! wonderful experience. He is always responsive and leaves his customer feeling listened to and happy. The absolute best! More
Ferduke is amazing and friendly! I will go back here Ferduke is amazing and friendly! I will go back here again because of the excellent customer service and high quality vehicles. Go and check them o Ferduke is amazing and friendly! I will go back here again because of the excellent customer service and high quality vehicles. Go and check them out. More
Ferduke was so helpful and friendly. We were looking for a car with very specific features and he made it happen! He was very easy to communicate with. He was not pushy or overbearing. If you are looking fo a car with very specific features and he made it happen! He was very easy to communicate with. He was not pushy or overbearing. If you are looking for a new car Ferduke is the man!! More
Dropped my car because of a problem, they thought they solved the problem with just cleaning a panel with damp cloth. They didn’t even check if it was fixed or not, which it wasn’t. They ordered a new par solved the problem with just cleaning a panel with damp cloth. They didn’t even check if it was fixed or not, which it wasn’t. They ordered a new part for me, didn’t contact me for four months to let me know the part is in. When I dropped my car again, nobody calls me or return my call to tell me the status of the service. I reached out to management and left messages, same story, they never followed up with me More
Enjoyable Experience @ the Audi Dealership Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made it extremely easy to schedule an appointment. Upon my arrival at her desk Amy Stoica (I believe that is her last name) made me feel very comfortable about the process and demonstrated a great aptitude for her job. She recommended other services offered at the dealership. I will recommend this dealership to others. More
Ferduke was helpful and welcoming the entire step of the way of my Audi purchase. He was patient during my decision and helped me pick the best car. Thank You! way of my Audi purchase. He was patient during my decision and helped me pick the best car. Thank You! More
I’m very impressed with how professional and organized your business is conducted. Fernando’s service was outstanding. He went out of his way to provide detailed information about the service and Audi off your business is conducted. Fernando’s service was outstanding. He went out of his way to provide detailed information about the service and Audi offerings available at your dealership. More
Jerald is the best service guy I’ve ever worked with. He always goes above and beyond! I have gone to him multiple times and try to only use him because I can always trust him to take care of me. Complete A always goes above and beyond! I have gone to him multiple times and try to only use him because I can always trust him to take care of me. Complete A+ More




