Audi San Diego

My lease was up and I wanted to buy the car back. Tried to have everything organized before I got there, but I was given bad info and no one was ready. I called Audi two months before my lease was up a to have everything organized before I got there, but I was given bad info and no one was ready. I called Audi two months before my lease was up and was transferred to George. I told him I wasn’t in a hurry, but he hounded next almost daily for one month. I finally contacted him and we made an appointment to handle the paperwork. He told me I needed money down and needed a safety inspection once I got to the dealership. I showed up at our scheduled time and George was off For the day (a Covid/Audi travel related policy) and no one knew I was coming. And turns out, I wasn’t even supposed to work with George, I was supposed to work with Gino and didn’t need a safety inspection. So I had to start all over. I could have had my own financing set up prior to this, but George didn’t explain that. So I had to wait for a finance person. It was the most frustrating experience I’ve ever had buying a car. I tried to be prepared and prevent spending a day at the dealership, but George totally f’d that up. Now I’m trying to cancel the extended warranty on the car and no one will help me. I get transferred to phones that don’t have voice mail. I get hung up on. Messages are responded to. I’m not at all impressed with Audi. More

Tami Hudson is the best all around. I adore my brand new Etron. She was unpleasant and the process was a snap. Can't go wrong with Tami! Etron. She was unpleasant and the process was a snap. Can't go wrong with Tami! More

Great customer service. I love being able to text George with any of my concerns. He always responds quickly and ready to help. The cleanliness and social distancing was top notch. with any of my concerns. He always responds quickly and ready to help. The cleanliness and social distancing was top notch. More

Excellent As Always My annual maintenance was flawless as usual. George makes everything so easy down to the tiniest details. I spent about 15 minutes dropping my car o My annual maintenance was flawless as usual. George makes everything so easy down to the tiniest details. I spent about 15 minutes dropping my car off and George arranged a Lyft ride home and put a link on my phone for the return trip. So nice! There was recall work needed on my Audi TTS and he had already ordered the part for my appointment. No hassles or delays! George is just the best: easy to get a hold of by phone or text, responds promptly, so positive about my concerns or questions I have, highly experienced and honest, and I could go on and on. Kudos also to the guys who greeted me when I first pulled in to the dealer. There was no down time at all and my fob batteries were changed within two minutes. Just a smooth, efficient operation. More

Great service. George as always very responsive to my questions and proved a quality derive and experience. Thanks you George for always keeping me a happy customer. questions and proved a quality derive and experience. Thanks you George for always keeping me a happy customer. More

Routine Service I am always treated with courtesy and respect. very satisfied. I always go the Audi of San Diego even for routine service when I have a choice. I am always treated with courtesy and respect. very satisfied. I always go the Audi of San Diego even for routine service when I have a choice. More

The service department is always polite, helpful and efficient. Damien has helped me a number if times and he always makes the process easy and problem free. Thanks again guys. efficient. Damien has helped me a number if times and he always makes the process easy and problem free. Thanks again guys. More

Routine service made easy. Easy on-line scheduling. Quick intake and efficient service. The measures in place for social distancing were much appreciated. My car was ready ahead Easy on-line scheduling. Quick intake and efficient service. The measures in place for social distancing were much appreciated. My car was ready ahead of schedule. More

I had a great experience buying my first brand new Audi from Audi of San Diego. The saleman was easy to deal with & the finance manager was helpful. I walked in happy & walked out happier with my brand new from Audi of San Diego. The saleman was easy to deal with & the finance manager was helpful. I walked in happy & walked out happier with my brand new Audi. I would recommend everyone to buy their next car from Audi of San Diego. More

I took my car in to get the privacy screen replaced. They gave me a loner and kept me updated. The parts took a while to get it but it works again. gave me a loner and kept me updated. The parts took a while to get it but it works again. More