Audi San Diego

Buying a new car made easy Working with our salesman Tobias Hengge was a positive experience. He was not pushy at all. He was well informed and easy to negotiate with. During Working with our salesman Tobias Hengge was a positive experience. He was not pushy at all. He was well informed and easy to negotiate with. During and after the purchase he was always available to answer questions and provide information and worked very hard to find us the exact vehicle we desired.. I would buy another car from Tobias and I have NEVER said this about a car salesman before!! More

Amazing purchase experience..AGAIN! This is now my 6th Audi in 5 years and I am hooked not only on the brand, but also the amazing customer service we receive from this dealership. Greg This is now my 6th Audi in 5 years and I am hooked not only on the brand, but also the amazing customer service we receive from this dealership. Greg Clifford, General Sales Manager of Audi San Diego has helped us on every one of our purchases. The quality of service he provides, attention to detail and professionalism is second to none. I can honestly say that there is nobody else I would ever go to for an Audi purchase. As always we were treated like VIP clients. Our sales associate Don Bragg greeted us as soon as we walked into the dealership. He immediately welcomed us and found out our needs. I had an pretty good idea of what car I was thinking of getting but had some questions regarding some of the other models and options. Don was extremely knowledgeable of the brand and the features of all of the cars and provided many options to fit my needs. When it was time to figure out payment options, Mr. Clifford provided me with many different financing scenarios and I truly felt he was looking out for my best interest. When it was time to sign paperwork we were escorted to finance where Rosalina Caballero greeted us. She was warm and welcoming. Even though we have purchased many cars, she took the time to explain the contracts and offer some protection options for my new vehicle. I will 100% be coming back to Audi San Diego to work with Greg and Don and HIGHLY recommend them to anyone looking to purchase a new vehicle More

Bought a new Q3 on Christmas Eve 2016 - Terrible experience On Christmas Eve I went in and bought a new Q3. My first experience buying an Audi. I love the car but the staff lacked professionalism and integrity. On Christmas Eve I went in and bought a new Q3. My first experience buying an Audi. I love the car but the staff lacked professionalism and integrity. I was told one thing and provided with another. For example I test drove a car then was provided with another. The new car I purchased had the same details and price but had been previously loaned out. There was a Borrower's agreement in the glove compartment. When I asked about it they got nervous but returned to say the agreement should not have been in the glove compartment. The MSRP that followed me to finance was the wrong one with the wrong VIN. The car I bought had 130 miles more than the 11 miles on the car I test drove. The sales rep Ray Poota was rude. When I asked about the miles he said "What do you want me to do roll the miles back" Totally illegal! When I talked to the GM Greg of course he said he would talk to Ray about it but I didn't feel he truly was interested in what I had to say. I bought Gap insurance because I was told I could only buy at the time of signing but was told I could research and cancel. I notified Finance I wanted to cancel after speaking with my own insurance (within a day) and of course when I returned to the dealership that was no longer and option and we stayed 2 hours to stand our ground to get the 700 dollars back. Once they sold the car to me I felt they could careless how they did it. Fortunately memorializing the entire incident they agreed to return the 700 dollars on the gap insurance but the "car borrowed agreement" and Ray the disrespectful sales rep I just have to live with. I wish you the best in finding a new car, my recommendation would be to go elsewhere and get everything in writing. More

Audi maintenance I took my car into be serviced and Damien B helped us. Absolutely the best customer service I have ever had at any dealership. The type of service whe I took my car into be serviced and Damien B helped us. Absolutely the best customer service I have ever had at any dealership. The type of service where you want to come back and buy a car from him. Definitely will only work with him in the future. Amazing service, thanks Damien! More

Great Buying Experience! My wife and I unintentionally stopped by Audi San Diego during our Christmas holiday vacation on December 24th, 2016 to view an Audi Q5. (Christmas Ev My wife and I unintentionally stopped by Audi San Diego during our Christmas holiday vacation on December 24th, 2016 to view an Audi Q5. (Christmas Eve) Without the intention of purchasing a vehicle since we live 150 miles away, Aimal Abawi provided us with an excellent buying experience at the dealership. Aimal who is an excellent sales rep made sure we were happy with the car without any pressure. When it came down to the numbers, we were given a great deal we could not refuse. Aimal is very positive, enthusiastic, friendly, helpful, patient, knowledgeable, very down to earth and honest. We have the highest regard for Aimal's customer service skills. Two Thumbs up, 5 Star, A+ for being professional and extremely helpful. To top it, Aimal went above and beyond to get us the vehicle we wanted. We felt comfortable throughout the entire buying process. If ever you are looking for an Audi, I highly recommend Aimal Abawi from Audi San Diego. (Also thanks to Rosalina Caballero in Finance) More

Very helpful and caring I asked to see the oil change actually happen on my car and Manny made some phone calls to see if I could. In the end I couldn't but the work he put i I asked to see the oil change actually happen on my car and Manny made some phone calls to see if I could. In the end I couldn't but the work he put in to ensure that I was happy with my service was above and beyond! More

Didn't do unnecessary work I liked that they did not do services I did not need and charging me for it. They looked to see if I needed a tire rotation, I didn't so no charges! I liked that they did not do services I did not need and charging me for it. They looked to see if I needed a tire rotation, I didn't so no charges! More

Car shopping experience If you don't already know a sales guy at this Audi dealership, ask for Mario. He gave me all the insight I needed to know about the car I was shopping If you don't already know a sales guy at this Audi dealership, ask for Mario. He gave me all the insight I needed to know about the car I was shopping for without pressuring me in any way. He's friendly and knowledgeable, and most importantly listens to your needs and caters to them. I've dealt with a lot of car salesmen and he definitely stands out and meets the expectation of a luxury car dealership. More

Quick, Professional, Attentive Service Brought my A3 in for a 15k mile servicing, I didn't even make it to the front door before I was greeted with a welcoming smile that was followed with, Brought my A3 in for a 15k mile servicing, I didn't even make it to the front door before I was greeted with a welcoming smile that was followed with, 'How can I help you today?' Despite not scheduling an appointment for the servicing, I was immediately set up with an employee to arrange a loaner car to enable me to get back to work in a timely manner AND they serviced my car(including 1 fuel pipe recall and a software update) before I got off work, so I was able to pick up my car that same day! Upon leaving with my fully serviced car, I was asked if everything looked great(it 100% did!) and if I needed directions to get to where I was going. Everyone I encountered was extremely helpful and really valued my time. More