
Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,761 reviews
Didn't do unnecessary work I liked that they did not do services I did not need and charging me for it. They looked to see if I needed a tire rotation, I didn't so no charges! I liked that they did not do services I did not need and charging me for it. They looked to see if I needed a tire rotation, I didn't so no charges! More
Car shopping experience If you don't already know a sales guy at this Audi dealership, ask for Mario. He gave me all the insight I needed to know about the car I was shopping If you don't already know a sales guy at this Audi dealership, ask for Mario. He gave me all the insight I needed to know about the car I was shopping for without pressuring me in any way. He's friendly and knowledgeable, and most importantly listens to your needs and caters to them. I've dealt with a lot of car salesmen and he definitely stands out and meets the expectation of a luxury car dealership. More
Dishonest, prey on women They pressure you to agree to unnecessary repairs with scar tactics. Delete invoices so that they can charge you again for something that should have They pressure you to agree to unnecessary repairs with scar tactics. Delete invoices so that they can charge you again for something that should have been under warranty. The manager Ingrid is rude and unethical. They delete unfavorable reviews from Facebook and Yelp (they deleted mine)....Total scam and over inflated prices. Recommendation for repairs are not backed up with findings or hard codes. They took me to the cleaners for over 7 years total scam. More
Quick, Professional, Attentive Service Brought my A3 in for a 15k mile servicing, I didn't even make it to the front door before I was greeted with a welcoming smile that was followed with, Brought my A3 in for a 15k mile servicing, I didn't even make it to the front door before I was greeted with a welcoming smile that was followed with, 'How can I help you today?' Despite not scheduling an appointment for the servicing, I was immediately set up with an employee to arrange a loaner car to enable me to get back to work in a timely manner AND they serviced my car(including 1 fuel pipe recall and a software update) before I got off work, so I was able to pick up my car that same day! Upon leaving with my fully serviced car, I was asked if everything looked great(it 100% did!) and if I needed directions to get to where I was going. Everyone I encountered was extremely helpful and really valued my time. More
PROFESSIONALS and easy to work with We bought a New Audi A3 etron and we couldn't be happier with both our sales Fernando and our Finances Jamie. Very professional yet easy to work with, We bought a New Audi A3 etron and we couldn't be happier with both our sales Fernando and our Finances Jamie. Very professional yet easy to work with, excellent and patient while we decided on our options and answering all our questions. Would definitely recommend both. More
Manny is awesome.. Everybody is excellent and freindly,they won't let u wait to be served..They will keep you posted for your car and don't feel bore note in waiting..it Everybody is excellent and freindly,they won't let u wait to be served..They will keep you posted for your car and don't feel bore note in waiting..its a friendly environment More
Needed a part Very helpful and solved my problem immediately. They will send me what im looking for. Very friendly and answered all my questions. They called to co Very helpful and solved my problem immediately. They will send me what im looking for. Very friendly and answered all my questions. They called to confirm everything was done correctly. They were very professional. More
Service Department is Amazing I worked with John and Erin in the service department for a software update and additional engine light issues. They literally got me in and out for t I worked with John and Erin in the service department for a software update and additional engine light issues. They literally got me in and out for two situations in two days. The loaner cars are SO nice and I felt like they really cared. I love Audi of San Diego. John also helped me with my tags that I accidentally threw away. The lady who works on registrations called me the same day with multiple solutions. I juggle a lot in life and Audi makes handling my vehicle a great experience. THANK YOU. More
Terribel customer service Terrible dealership! I owned couple of Audi's in the past and I have experienced the excellent Audi customer service in the past (ex: Audi Carl Terrible dealership! I owned couple of Audi's in the past and I have experienced the excellent Audi customer service in the past (ex: Audi Carlsbad/ Hoehn Audi). But Audi San Diego is exact opposite of what i have experienced before. I will never go to this dealership again. We went to buy a CPO 2015 Q7 from this dealership on this weekend. After we looked at the car in detail and completed the test drive, I sat down with Jamal and his manager Johnny Farmand for the price/finance negotiation. Johnny was extremely rude from the start. I have never seen anybody so unprofessional in my experience. I was not treated well by Johnny right from the beginning when I started this negotiation. He started talking to me as if he do not want to sell the car to me. He started saying that he do not know KBB when i referred to similar car's price from there. He also started saying that he will give the car for free and told me to take and go. I should have left the place immediately. He also put me under extreme pressure to finish the deal with whatever numbers that he is writing on a paper. He was not even giving enough time for me to think and respond. At the end, he walked away from me mid conversation without even saying goodbye or shaking my hand. I know this is far from how you should treat a customer. Note: I want to sincerely thank Jamal. Unlike his manager, he was extremely helpful, patiently answering all my questions, spent enough time, provided all the details right from the beginning. He was the only reason i stayed until the end. More
Recall for a heather problem Handled quite efficiently and Manny kindly spent time before I left to explain some computer issues. My Audi was given a nice bath for our return h Handled quite efficiently and Manny kindly spent time before I left to explain some computer issues. My Audi was given a nice bath for our return home. More