Audi San Diego

Great job Their services is fast and convenient, not letting you waiting long. Daniel does a great job to make sure all taking care of. I recommend come with Their services is fast and convenient, not letting you waiting long. Daniel does a great job to make sure all taking care of. I recommend come with their services. Love Audi. More

Great Customer Service Brought my car in for service on an issue that my general mechanic stated would be covered by my warranty. He did the leg work calling to find that ou Brought my car in for service on an issue that my general mechanic stated would be covered by my warranty. He did the leg work calling to find that out and sent me over to Audi. After a few hesitant calls in to the service desk area (the receptionist couldn't get me a clear answer that someone was available to review my situation), I became doubtful that my experience would be any better in person. She finally said to come in and and speak with Damien. Well, Damien was exceptional! He alleviated our worries, ensured he would take care of the service from beginning to end, and was an overall professional. He had a great demeanor, smiled and was courteous. He reviewed the process and explained what we should expect from the service including what he planned to do to go above and beyond to relieve our worry on the car. He kept us up to date as the car had to stay with their department while parts were ordered and tests were done to ensure it was in great working order. He gave us a detailed report of what was being done and what had been done. And when it was time to pick up, he reviewed everything again to our understanding. We have a trusted mechanic because of all the bad experiences we've had at dealerships over the years but Damien made us believe that this Audi service department had our best interest as their concern, too. Thank you, Damien! More

Great customer service. Had my car towed in for a bad injector. Manny helped me the whole time and stayed in contact with me and let me know everything. Manny even worked wit Had my car towed in for a bad injector. Manny helped me the whole time and stayed in contact with me and let me know everything. Manny even worked with my schedule for loaner return which is a big plus since I work long hours. More

Audi A5 2012 I had a best experience ever in any Audi dealership. The whole staff is very friendly and customer service is top of the line. I am a Realtor by p I had a best experience ever in any Audi dealership. The whole staff is very friendly and customer service is top of the line. I am a Realtor by profession and do sales on the daily basis. I and my wife is so happy and would not go anywhere else. Damien, Jose and one of the female associate did the awesome job. I really appreciate for their exceptional service. Zahid Zen Siddiqui EZ Realty & Property Management Inc. Temecula More

Not Very Professional I do not live in the area but I saw a car that my local dealership did not have so I contacted Audi San Diego. Talked with multiple people and was tol I do not live in the area but I saw a car that my local dealership did not have so I contacted Audi San Diego. Talked with multiple people and was told the car was available, then it wasn't, then it was. (That should have been my first clue) We came to an agreement on a price for the new car and a price for my trade-in. When I asked to have it confirmed in writing the deal changed. When we re-negotiated I went to leave a deposit only to be informed that the car was sold an hour or so before, even though I had been talking to a salesman the whole day about it. To top it off, the salesman didn't even have the decency to let me know the car was sold. I had to call him and ask why I had not yet received the paperwork for the deposit. Very unprofessional! More

First time receiving service in my Q7 The absolute best service in received at any dealership. Tlfrom the time I called to make the appointment, to checking in, receiving a loaner car, The absolute best service in received at any dealership. Tlfrom the time I called to make the appointment, to checking in, receiving a loaner car, and then checking out, there was not One instance that wasn't first class. Thank you. More

Brett is Awesome! I purchased my re-certified 2015 and brought it in for 15K service, Great pleasure dealing with your staff. Brett answered all my concerns in a nut s I purchased my re-certified 2015 and brought it in for 15K service, Great pleasure dealing with your staff. Brett answered all my concerns in a nut shell. More

George Gushulak--- Wanted to take a second to write a review on George. My experience with George was nothing short of exceptional and truly appreciate his service and Wanted to take a second to write a review on George. My experience with George was nothing short of exceptional and truly appreciate his service and attention to detail. It seemed like every customer that walked in knew who he was, and he knew who they were, whether or not he actually did. If all services were set at the standard that George provides, auto servicing would be a much more pleasant experience. Thank you for taking care of my vehicle and thank you to George. I will specifically request George for all future services. -James Garfield More

15k Service for my A3 Went in to get my 15k service, Manny was friendly and professional. Despite being super busy, they manage to get my car done. Also, service tech by th Went in to get my 15k service, Manny was friendly and professional. Despite being super busy, they manage to get my car done. Also, service tech by the name is Jose managed to fix a part of my paint that was damaged that I had not notice! Made it look like new again. Will be coming in to have my car detailed. Strongly Recommend! More

Some staff very helpful It took longer than what I expected. The specialist Manny was helping me, but when I asked for more options he wasn't able to help me. Also, the day I It took longer than what I expected. The specialist Manny was helping me, but when I asked for more options he wasn't able to help me. Also, the day I was waiting for my car, he said that it was going to take about 1 hour. I was waiting in the lounge for almost 2 hours and he did not go and told me that something was wrong. I had to go and asked him instead. In the other hand, I talked about the same issue with the technician Derek, he was very helpful, and gave me a bunch of different options. The few times I interact with other staff, they were very friendly. More