2,345 Reviews of Audi San Diego - Service Center
Professional and quality service Recently took my A3 in for a 45k service. I was immediately attended by a Service Greeter, who made sure i took all personal belongings needed before Recently took my A3 in for a 45k service. I was immediately attended by a Service Greeter, who made sure i took all personal belongings needed before leaving the vehicle. Soon after, my service consultant, Nacho, met me at the car. Checked it in and got a loaner vehicle in about 10 minutes. All personnel were professional and courteous. I received a call from Nacho a few hours later indicating the car was finished, but the technician found a fault in one of the sensors that could be an issue later. Upon arriving my car was ready and cleaned. Nacho explained my options for taking care of the issue, so I could starting planning. Overall, service was quick, yet thorough. Audi SD personnel were attentive and provided quality service. Good job! More
Good Job Great job on finding other problem when car was in for a recall notice . Thanks for the research to get repair done under extended warranty, Great job on finding other problem when car was in for a recall notice . Thanks for the research to get repair done under extended warranty, More
Excellent post sales service I’ve been dealing with the Audi Miramar team for a little over 3 years now and have always had an extremely positive experience whether it was as part I’ve been dealing with the Audi Miramar team for a little over 3 years now and have always had an extremely positive experience whether it was as part of a sale or their excellent after care service. More
Outstanding customer experience Manny did an outstanding job from the minute I parked my car outside the service area: he greeted me with an smile and offered something to drink, he Manny did an outstanding job from the minute I parked my car outside the service area: he greeted me with an smile and offered something to drink, he answered all my questions regarding the service and provided the information to get a loaner car. I received a call from Manny the next morning to explain the process of the service and when my car would be ready for pick up. I really appreciate his outstanding hospitality and excellent customer skills. Thank you! Rosendo Dominguez More
Very professional and good. We were on our way to Las Vegas for a funeral had tire problem. The service department took care of the problem in less than an hour and got us on our We were on our way to Las Vegas for a funeral had tire problem. The service department took care of the problem in less than an hour and got us on our way. More
Always Professional Audi San Diego was able to get me in for service on short notice. Staff is always friendly and accommodating. I was there and out within about three h Audi San Diego was able to get me in for service on short notice. Staff is always friendly and accommodating. I was there and out within about three hours. More
Very good service Easy to schedule, they had a loaner car for me to use, George was very helpful and made it easy for me, can’t complain. Will definitely use them again Easy to schedule, they had a loaner car for me to use, George was very helpful and made it easy for me, can’t complain. Will definitely use them again. More
Pretty Good Staff service was good however, the maint on the vehicle was just okay. I brought the car in for regular maintenance which included checking the tire Staff service was good however, the maint on the vehicle was just okay. I brought the car in for regular maintenance which included checking the tires. They stated, the tire pressure was corrected but one day after getting my vehicle back, the car alerted me that my left rear tire pressure was low and needed to be addressed, which I but I should not have had to do that one day after getting my car back from being services. More
Always exceeding expectations From the call to schedule service to the drive off.Audi San Diego finds little ways to get beyond excellent service. Attentive staff finding ways to a From the call to schedule service to the drive off.Audi San Diego finds little ways to get beyond excellent service. Attentive staff finding ways to add a little extra at every step. More
Oil light check They couldn’t determine the exact cause so we may have to bring the vehicle back in again if the light comes on. George said he will get it fixed one They couldn’t determine the exact cause so we may have to bring the vehicle back in again if the light comes on. George said he will get it fixed one day! More