Audi San Diego - Service Center

Went the extra mile I was just in for a service bulletin repair. The intake person explained the issue with the fuel pump part, and, when the service was complete, Manny I was just in for a service bulletin repair. The intake person explained the issue with the fuel pump part, and, when the service was complete, Manny found me and told me about the next steps. Very professional I also need to report on something unrelated to this visit: When at the mall, my trunk lid suddenly wouldn't close. I called Kevin, my go-to service guy, and asked him what I should do. He promptly got the part - and drove out with Manny (repair) and replaced it on the spot in the mall parking lot! In the meantime, I was on the phone with Manny Gastelum, as I have an extended warranty and wanted to know if it would be covered. He promised to look into it, and called me this morning to say that the replacement is covered! I saved a TON of time and money not hiring a tow truck, bringing the car to the dealership, waiting for the repair, etc. Greatly appreciated! More

Always a great experience Bought the car at Miramar Audi, have it had serviced there ever since. Very easy to schedule an appointment, free car/Uber are a great perks. Servic Bought the car at Miramar Audi, have it had serviced there ever since. Very easy to schedule an appointment, free car/Uber are a great perks. Service crew is friendly, professional. Overall a very good experience. More

Service Great customer service from Manny as always. Thanks for the help and getting my car done fast. All stuff made sure I was taken care of. Great customer service from Manny as always. Thanks for the help and getting my car done fast. All stuff made sure I was taken care of. More

Outstanding Service! The employees here went above and beyond from the moment I arrived for my service appointment. Joe greeted me at the service drive-thru and walked me The employees here went above and beyond from the moment I arrived for my service appointment. Joe greeted me at the service drive-thru and walked me inside. He was an absolute pleasure throughout the check in process and helped me get a rental for the day so I did not have to wait at the dealership. When I picked up my car Joe had made sure that all of my issues had been taken care of and even drove my car to detail to get some sticky substance off my window (that I was unable to get off myself). Last, another gentlemen, Parker Lemus, helped put some pretty new Audi San Diego license plates on my car, which was just beyond what I had expected. Both employees were very kind, professional and customer service forward. Audi is very lucky to have them! I will definitely bring my car back to Audi San Diego! More

Fantastic Efficient and professional service. The atmosphere was clean and inviting. Great coffee as always! I would recommend the service to my friends and ref Efficient and professional service. The atmosphere was clean and inviting. Great coffee as always! I would recommend the service to my friends and refer others there. More

Service The service was great and Manny was accommodating and really concerned about my Q5. The atmosphere was clean and inviting. I would recommend the se The service was great and Manny was accommodating and really concerned about my Q5. The atmosphere was clean and inviting. I would recommend the service to my friends and refer others there. More

Best dealership experience ever! This was my first time using this dealership. They were receptive and showed real concern with what I had to say about my Audi. My Audi was repaired i This was my first time using this dealership. They were receptive and showed real concern with what I had to say about my Audi. My Audi was repaired in just one day, so I was quickly back behind the wheel of my favorite car! More

Exceptional Service Top notch service department that understands their customer’s needs and goes above and beyond to make sure that everything is taken care of the first Top notch service department that understands their customer’s needs and goes above and beyond to make sure that everything is taken care of the first time. More

5F Module Jerald and the rest of the service team were great to work with. I really appreciated the constant communication, keeping me up to date and when I sho Jerald and the rest of the service team were great to work with. I really appreciated the constant communication, keeping me up to date and when I should expect the repairs to be completed. Thank you! More

Service was outstanding The personal service I receive is always outstanding. As a matter of fact, that is part of the reason I have decided to keep my Q5. Thank you for e The personal service I receive is always outstanding. As a matter of fact, that is part of the reason I have decided to keep my Q5. Thank you for everything you do! More