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Audi San Diego - Service Center

San Diego, CA

4.2
2,345 Reviews

2,345 Reviews of Audi San Diego - Service Center

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September 03, 2018

Audi San Diego dealership wins me over! Terrific first service for my new Audi Q5. Polite, friendly, & fairly speedy service. Love the exterior car wash they provided also! Excellent cust More

by KBVONK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
September 01, 2018

Not very satisfied Waiting time for a loaner was unexpectedly longer. Would prefer to reserve a loaner while scheduling service. Did not receive a call regarding delay i More

by kavi9767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
August 31, 2018

Delay on service I arrived to miramar showroom @ 9:45am and they finished my car @ 12:45pm.it was very bad experience for me to wait three hours there. More

by KHALEDATTAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario Chabayta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Simmet, Dan Chappelle
Aug 31, 2018 -

Audi San Diego responded

My name is Ron Mangsethl, General Sales Manager here at Audi San Diego. I am truly sorry to hear of your experience and would really appreciate an opportunity to speak with you about your experience with us when you purchased your car. I can be reached at 858.549.6007 M-F 9am-6pm. I look forward to speaking with you. Sincerely, Ron Mangseth

August 31, 2018

A-1 Service Excellent Customer service, professionalism and pride by this service center. Awesome quality of people in addition to A great experience! Now I know More

by JULIUS.WOODARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton, Joyce Jung
August 31, 2018

Thorough, professional, quick, clean! The title says it all! Thanks! from arrival to return, this team works professionally and provides prompt service. Informative and insightful. I More

by KJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember them all, the TEAM is what makes the difference!, Scott Kealy
August 31, 2018

Service visit Thanks for the great service Brett is awesome he helped me out and resolved a warranty issue. I wouldn’t go anywhere else for sales or service. More

by RHONDAHICKOK7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Fadi Houneini
August 31, 2018

Excellent service Brett Van Gompel is a pleasure to deal with. He does an incredible job. Couldn't be happier with service. He provided timely service and kept me updat More

by LJPOCT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
August 30, 2018

brought 2011 Q7 in for service, ended up buying at 2018 Q5 ! Damien gave me great advice...Mario gave me a great price! I did expect a return call back from Mario the next day however after 2 messages. Maybe h More

by COASTOAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Chabayta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
August 30, 2018

Excellent Service Operation at Audi San Diego Easy in and out, personal attention with my service adviser, contacted me twice during the day to provide updates, and completed the service when they More

by jmxAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Damien Burton
August 30, 2018

Recall Had to bring my Q7 in or a recall. Damien was just great. I arrived 10 minutes early, and he right away checked me in and asked me if I also would l More

by Jculmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
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