Audi San Diego - Service Center

Road trip inspection. Took vehicle for pre road trip inspection. Ended up needing new tires. Work was completed timely allowing for tires to be delivered. Team kept me post Took vehicle for pre road trip inspection. Ended up needing new tires. Work was completed timely allowing for tires to be delivered. Team kept me posted on status each day! More

Jerald is awesome! Great customer service skills! Jerald has always been quick to address any concerns I might have with regards to my Audi A3 and how to keep it running Great customer service skills! Jerald has always been quick to address any concerns I might have with regards to my Audi A3 and how to keep it running as new. More

Great Customer Service from each and every Team Member...would definitely recommend Audi San Diego to anyone who needs Audi Service. A please to deal with all around. from each and every Team Member...would definitely recommend Audi San Diego to anyone who needs Audi Service. A please to deal with all around. More

first time customer Took my son's A5 in for the airbag recall, as he is here visiting from the East Coast. I was pleasantly surprised that they could get us in within 2 Took my son's A5 in for the airbag recall, as he is here visiting from the East Coast. I was pleasantly surprised that they could get us in within 2 days of calling for the appointment. Check-in was smooth and everyone was very friendly. I also asked them to look over the car for any potential work that was needed as it will be driven across country soon. The airbag and the inspection work was done in timely manner and for no charge. They even washed the car, which was much appreciated! When I picked up the car they didn't recommend any additional services except to check if the timing belt had been done, so I was surprised when I checked the "next oil change due" sticker and the service was 1000 miles overdue. I'm just a little surprised they didn't suggest that we have that done while they had the car. More

Excellent service! Audi representatives offered excellent service this time. No waiting, very helpful and friendly staff. Very professional in explaining and answering y Audi representatives offered excellent service this time. No waiting, very helpful and friendly staff. Very professional in explaining and answering your questions, etc. Thank you! More

Good customer service - Nacho provided excellent customer service. He was welcoming and thorough explaining my results after the complimentary review. He did have to call Nacho provided excellent customer service. He was welcoming and thorough explaining my results after the complimentary review. He did have to call a few times for my car to be brought around, I think I waited an additional 15 mins and I heard him call several times for it, but that was clearly out of his hands. I typically work with Damien who is my go to Service Advisor but he was out that day. Nacho was a pleasant go to person I will keep on my list. I did ask to see a car on the preowned side of the lot. Shawn had a lot of information to share. He even shared an additional car that may have been better suited to what I was looking for. Very professional. More

Warrenty Check-In Great service, in and out and well organized staff. Even the courtesy car check-in was fast! Came in to check in everything for my warranty and everyt Great service, in and out and well organized staff. Even the courtesy car check-in was fast! Came in to check in everything for my warranty and everything checked out fine... Thank you. More

Brake and Major Tune Up Service The Service Department always exceeds expectations from the individual that checks me in to the Service Advisor and getting a loaner car. Damien foll The Service Department always exceeds expectations from the individual that checks me in to the Service Advisor and getting a loaner car. Damien followed through and car was delivered ahead of schedule. More

Damien is awesome & customer service top notch When ever we have a concern with our Q7 Damien our technician is very helpful. We appreciate the excellent service. Are concerns are reviewed & docume When ever we have a concern with our Q7 Damien our technician is very helpful. We appreciate the excellent service. Are concerns are reviewed & documented in order to get things resolved. More

First Class! First class professional team that always listen and put the customer first with excellent attention to detail. Best service I'ved ever received from First class professional team that always listen and put the customer first with excellent attention to detail. Best service I'ved ever received from a car dealership. More