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2,344 Reviews of Audi San Diego - Service Center
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July 27, 2018
Manny is a good man Manny took good care of me (as he did last time) and got me out of there within the hour as promised. That's about all you can ask for when you need Manny took good care of me (as he did last time) and got me out of there within the hour as promised. That's about all you can ask for when you need service. Also I spent some time milling around the showroom with Don who is about as likable a salesperson as I've ever met. More
by MATT.GAFFNEY
Verified Customer
July 27, 2018
Oil change and couple of check ups Great service! Was in and out in no time..Set me up with a car and regularly gave updates. Manny is always great to work with along with the rest of t Great service! Was in and out in no time..Set me up with a car and regularly gave updates. Manny is always great to work with along with the rest of the staff. More
by GLORIASHOSHANI
Employees Worked With
Manny Gastelum
July 27, 2018
Great service! Excellent service from Jerald. Prompt and concise and very clear regarding what Audi was going to do and then on the backend what the status of the Excellent service from Jerald. Prompt and concise and very clear regarding what Audi was going to do and then on the backend what the status of the car was. Overall very professional! Mark More
by MERLANDER
Employees Worked With
Jerald Camacho
July 27, 2018
Excellent experience My Multifunction Indicator Light went on. I called Manny Gastelum who scheduled an appointment the very next day. Received a loaner. Discovered it was My Multifunction Indicator Light went on. I called Manny Gastelum who scheduled an appointment the very next day. Received a loaner. Discovered it was a bad oxygen sensor which was replaced. All good now. More
by FORBELVIQ
Employees Worked With
Manny Gastelum
July 27, 2018
George Gushulak is the only reason you need to go. Spending only summers in La Jolla, most of my car servicing is done in Los Angeles. The dealer and service department there doesn't even come close to Spending only summers in La Jolla, most of my car servicing is done in Los Angeles. The dealer and service department there doesn't even come close to George's thoroughness and professionalism. He's completely honest with the condition of my car and really went the extra mile to see if we could find a solution to the latest problem. He's the reason I'll be back (although they might want to hire another person for the loaner desk - that can be a painful wait). More
by MICHAELBOLGER
Employees Worked With
July 27, 2018
George is the go-to guy! I'm originally from Florida and have travelled cross country over the last 2 years, had my car serviced at several locations in the US and have never I'm originally from Florida and have travelled cross country over the last 2 years, had my car serviced at several locations in the US and have never had the caliber of service I received this time around. George G. provided outstanding service that far exceeded my expectations for this visit, extremely helpful and informative. I highly recommend this Audi location and only hope that in my travels I am able to get my car serviced here once again! 11/10 would recommend, if you are ever so lucky to go into this dealer for any type of service ask for George! More
by EYL
Employees Worked With
July 27, 2018
A long pick up George was great. He called and told me my vehicle was ready. I showed up an hour later to pick up the car. George called the tag number over the radi George was great. He called and told me my vehicle was ready. I showed up an hour later to pick up the car. George called the tag number over the radio to have my vehicle brought. I spent the next 35mins waiting for the car to be brought up. When it finally showed up, it was full of water spots all over the car. 35mins for a crappy wash. I would rather they didn't spend all that time just to haphazardly wash my car. I left the dealership and still had to get the car washed. Anything that is worth doing, is worth doing right. More
by JEFFADUBADU
Employees Worked With
July 27, 2018
Service The oil change was quick. And their estimated time for the oil change was right on. Great service. People were friendly and helpful. Answered all ques The oil change was quick. And their estimated time for the oil change was right on. Great service. People were friendly and helpful. Answered all questions. More
by EC619
Employees Worked With
Scott Kealy
July 26, 2018
Service appointment I made an appointment for service and at that time I requested a loaner vehicle. I arrived in service, greeted promptly and shown the way to my servic I made an appointment for service and at that time I requested a loaner vehicle. I arrived in service, greeted promptly and shown the way to my service writer and waited for a couple of minutes as he was finishing with another customer. I told the service writer who I was and had an appointment for 20,000 mile service with a loaner car reserved for me, at that time he chuckled and I should have been there about 7:10 A.M. because loaners were gone by that time. Went to the loaner desk and was told I would be the next person when a vehicle is returned, probably 25-30mins. I walked around the store a little headed back to the loaner desk as a gentleman was being taken to his loaner and told it was just a few more minutes as it was brought up. About 45 minutes from the time I talked to the service writer I was driving out. I called around 3:30 to see if the vehicle was ready and it took a few minutes when I was told yes and at that time coming from Clairemont area traffic is really starting jam up coming north, he apologized because of network shutting down he was trying to "catch up", if I hadn't called would I still be waiting for a call? More
by ALLTHUMBSMECHANICO
Employees Worked With
Scott Kealy
July 26, 2018
First service, best experience I took my SQ5 for its first service... It was a very nice experience, from the time I made the appointment on line, to the arrival to the dealership I took my SQ5 for its first service... It was a very nice experience, from the time I made the appointment on line, to the arrival to the dealership and to the time I left. Their new lobby is ready, I guess just waiting for the furniture to arrive, however, there was plenty of areas to sit comfortably, including their old lobby which is full of snacks and drinks. My car feels just like it did one year ago, when I first bought it. Damian was a great guy, went the extra mile to provide the best service. More
by DRCASAVANTES
Employees Worked With
Damien Burton
