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Audi San Diego - Service Center

San Diego, CA

4.2
2,345 Reviews

2,345 Reviews of Audi San Diego - Service Center

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July 21, 2018

Surpringly awesome! My first experience with our brand new car and it was awesome. Jerald found the answers even if he didn’t know. All my problems were resolved. More

by QUINN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 26, 2018 -

Audi San Diego responded

Thank you for the great review Quinno! Jerald is a wonderful employee and we're happy to have him; congratulations on your new car. Your feedback is important to us and we look forward to seeing you again the next time your Audi is due for service.

July 21, 2018

VIP Treatment and Rockstar Experience! Ever since I bought my S5 at Audi San Diego, Damien has been my Exclusive Service adviser and boy am I glad to have found him! Each and every service More

by AudiS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 26, 2018 -

Audi San Diego responded

It is always great to hear when our customers are pleased, so thank you for sharing that with us. We agree that Damien is a great member of our team, and on behalf of the entire Audi San Diego family, we look forward to serving you again. Let us know when you ready for that upgrade to the S6!

July 21, 2018

service Service was prompt, he called me with updates and let me know when my car was finished. He went over and above to contact the person who was working o More

by DANAEMUCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Audi San Diego responded

Thank you for the 5-Star review, Dana! We take pride in making sure our guests receive the most time efficient, friendly, and helpful service. Your feedback is important to us and we look forward to seeing you again.

July 20, 2018

One happy customer! Brett goes out of his way to ensure a great customer experience each and every time. I feel well informed and know that the level of care received is More

by DAWN V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
Jul 26, 2018 -

Audi San Diego responded

Dawn, we're so glad you've had the great experience you deserve at Audi San Diego We're lucky to have Brett as part of the service team. We appreciate the review, and your continued business. Thanks!

July 19, 2018

Outstanding Service Department Easy online scheduling, helpful and informed service advisers, comfortable and clean customer waiting area with great coffee. I had a wonderful experi More

by ICEMAN4ALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Van Gompel, Jerald Camacho
Jul 20, 2018 -

Audi San Diego responded

It is really great to hear our Service Department made your service visit a fantastic experience for you, referrals are the compliments! Thank you for your time and business, we truly do appreciate it.

July 19, 2018

These guys are great!, Always friendly and reliable. I’ve always had a good experience with Audi San Diego. I will continue to buy Audi’s based on my consistent experience w More

by BLAWSONSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Rosalina Caballero, Damien Burton
Jul 20, 2018 -

Audi San Diego responded

Thank you for sharing your great experience working with our team. We approach each customer as if they are family, and our goal is to have you as an Audi customer for life!

July 19, 2018

Awesome When you pull your car into the service bay your greeted by a friendly employee who will take your keys and direct you to see Damien Burton in the ser More

by SJEFFSTEINBERG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
Jul 20, 2018 -

Audi San Diego responded

What an awesome review! Thank you for taking the time to share your recent 5 star experience with Damien Burton. Our Service Department works hard day in and day out to make sure all our customers are well taken care of at Audi San Diego.

July 19, 2018

20K service friendly and reliable service, brought my car in for 20K mile service and was handled quickly. made an appointment and waiting while the service was More

by MKUDO91361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 20, 2018 -

Audi San Diego responded

So happy to hear you had a 5 Star experience with us. We appreciate your business and thank you for choosing Audi San Diego!

July 19, 2018

45k service Great and quick service. Friendly and familiar faces were in charge of my car and it ended with a carwash. Wait lounge is always inviting and comforta More

by DENISSEGARCIAHAYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 20, 2018 -

Audi San Diego responded

Thanks for the kind words, Denisse! Our Service Department does their best every day to exceed expectations!

July 19, 2018

Truly excellent customer service The customer service is truly exceptional. As always, Damien exceeds all expectations of exemplary customer service. Thank you for the amazing experie More

by ANDREASONI8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 20, 2018 -

Audi San Diego responded

Andrea, it’s great to know that Damien provided an excellent service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback.

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