2,346 Reviews of Audi San Diego - Service Center
Truly excellent customer service The customer service is truly exceptional. As always, Damien exceeds all expectations of exemplary customer service. Thank you for the amazing experie The customer service is truly exceptional. As always, Damien exceeds all expectations of exemplary customer service. Thank you for the amazing experience during my service appointment! More
Fantastic Service! I love it that it only takes 5 minutes to be in and out of the service department. There is literally no waiting. Damien was extremely helpful! He c I love it that it only takes 5 minutes to be in and out of the service department. There is literally no waiting. Damien was extremely helpful! He called me to go over all of the recommendations to my vehicle and wasn't pushy or aggressive in any way. I would recommend the Audi service department to all of my friends and family. Thanks guys! More
Outstanding Service Department Easy online scheduling, helpful and informed service advisers, comfortable and clean customer waiting area with great coffee. I had a wonderful experi Easy online scheduling, helpful and informed service advisers, comfortable and clean customer waiting area with great coffee. I had a wonderful experience with my Audi's service and I highly recommend this dealership to anyone looking for superb service. More
Recommended Good prompt service. Friendly. Called when said he would. Settings were changed thou when I picked up. May want to go over before driving off. I have Good prompt service. Friendly. Called when said he would. Settings were changed thou when I picked up. May want to go over before driving off. I have service package so price was right. More
Key program Excellent as always . A colleague of Scott helped as he was super busy and I came half an hour early. Once Scott was free he immediately took over sea Excellent as always . A colleague of Scott helped as he was super busy and I came half an hour early. Once Scott was free he immediately took over seamlessly. More
Great Service Advisor Jerald Camacho is great to work with! He is very friendly and cares about helping out his customers. I've had several issues with my vehicle, but he Jerald Camacho is great to work with! He is very friendly and cares about helping out his customers. I've had several issues with my vehicle, but he did everything he could to get them resolved. The price for various services is higher at this dealer than the other two in town, but they are also more responsive and able to get the work done more quickly. More
George is the best! Every time I have gone to San Diego Audi since buying my 2017 Audi TTS, I have been more than satisfied. George is the best service specialist I c Every time I have gone to San Diego Audi since buying my 2017 Audi TTS, I have been more than satisfied. George is the best service specialist I could have ever hoped for. He's knowledgeable, patient, experienced, never seems in a rush. He goes out of his way to accommodate my every need or concern. He makes what I consider an unpleasant necessity -- car maintenance or problems -- into a positive experience. He has a can-do attitude and doesn't make promises he can't keep; for example, how long the wait time is going to be for my car. George gets and A+++++++++++ The whole dealership is friendly and helpful. Inside and outside waiting areas are comfortable. More
Excellent handling from the time car handed over It's very good treatment towards the customer, very delighted and satisfied. clarified all the doubts and concerns well enough. Very very happy. I w It's very good treatment towards the customer, very delighted and satisfied. clarified all the doubts and concerns well enough. Very very happy. I will highly recommend audi service. More
Excellent overall experience Courteous staff took care of all of my car care needs. Received regular updates regarding the status of my service and received a prompt call when the Courteous staff took care of all of my car care needs. Received regular updates regarding the status of my service and received a prompt call when the service was completed. The courtesy vehicle made sure I wasn’t inconvenienced while my car was being serviced. Overall a great experience! More
AWESOME SERVICES The service department took time to troubleshoot my car's problem and investigated further in detail. they explained to me what needed to be done to p The service department took time to troubleshoot my car's problem and investigated further in detail. they explained to me what needed to be done to prevent the problem to occur again. Thanks to Audi San Diego. More