Audi San Diego - Service Center

1st to show up...10th to get service No chairs to sit in so I went to the showroom as instructed...came back at 8am and was in a line of 10 people with no seats...i'm a senior with a hand No chairs to sit in so I went to the showroom as instructed...came back at 8am and was in a line of 10 people with no seats...i'm a senior with a handicap and nobody acknowledged me/my car as the 1st in line...i was uncomfortable so i left without service...disappointed! The serviceman in charge i thought unfriendly...how?...when i came in he told me they were not open yet (7:45) without ever looking up from his computer and addressing me in which i had to ask him: Are you talking to me?He said yes. I do not call that friendly service. Do you? I will not experience that type of treatment again. More

Excellent They did not have any loaner cars, however they paid for my Uber to and from work and did the work very quickly- very professional They did not have any loaner cars, however they paid for my Uber to and from work and did the work very quickly- very professional More

Vehicle service Everyone is always helpful when I have to bring my car in. The one thing that they are lacking in is washing cars. In my opinion that should be a stan Everyone is always helpful when I have to bring my car in. The one thing that they are lacking in is washing cars. In my opinion that should be a standard perk. More

quick and professional My issue was evaluated quickly and repaired within the estimated time promised. I was offered a ride to a local shopping area and the waiting lounge My issue was evaluated quickly and repaired within the estimated time promised. I was offered a ride to a local shopping area and the waiting lounge was comfortable. More

Another great experience with Audi San Diego! I brought my Q5 to Audi San Diego for its 85K service. George checked me in quickly and arranged for a loaner car. Everything was completed as promise I brought my Q5 to Audi San Diego for its 85K service. George checked me in quickly and arranged for a loaner car. Everything was completed as promised and on schedule, and my car came back washed and vacuumed. Manny went over the service results in detail, made a few recommendations for future service, and did his usual excellent job! Loaner car was great and was easy to check out and check in. More

People making a great experience. As a new customer I was so impressed with the friendliness of all the service representatives. From the moment I arrived they made it very clear that As a new customer I was so impressed with the friendliness of all the service representatives. From the moment I arrived they made it very clear that they wanted me to have a great experience. More

Trusted Agent By Far The Best Service Department And Service Provided To Me And My Family While Driving Audi’s For The Past 15+ Years I Would Try And Adopt George A By Far The Best Service Department And Service Provided To Me And My Family While Driving Audi’s For The Past 15+ Years I Would Try And Adopt George And His Team But They Are Extremely Happy To Be Apart Of Audi San Diego And Have Always Kept My Vehicles At A Premium Level Please Past My Highest Praise And Extreme Graditude To Them For A Job Well Done Every Time.... More

Great customer service George gusalak gave me The flexibility come in at my convenience and recommend a service that I needed. It was also taken care of in a timely fash George gusalak gave me The flexibility come in at my convenience and recommend a service that I needed. It was also taken care of in a timely fashion . More