Audi San Diego - Service Center

Thank you again Jerald We needed to tow in our A3 vehicle to the dealership for service. Jerald was accommodating to our schedule as always and made sure to wait and meet us We needed to tow in our A3 vehicle to the dealership for service. Jerald was accommodating to our schedule as always and made sure to wait and meet us even though we arrived towards the end of the day to drop off. Both explanation of work needed and quote were thorough. Even though the pickup was with another service advisor, I know as long as Jerald has gone through the paperwork beforehand, checking out is seamless because the entire service team is so friendly. No other dealer provides top notch service! More

Great attention to detail. Convenient drop off and overview of what to expect. Enjoyed the video showing what needed to be replaced. Easy communication via text and email. overview of what to expect. Enjoyed the video showing what needed to be replaced. Easy communication via text and email. More

I have the best service rep ever! George. He looks over what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we wait and accommodate us at every turn. More

Brett in Service Brett is always responsive, concerned, friendly and works all the problems. He is familiar with the vehicle and its needs. He does not oversell. It is Brett is always responsive, concerned, friendly and works all the problems. He is familiar with the vehicle and its needs. He does not oversell. It is enjoyable to work with Brett. More

Emergency Battery Replacement My car wouldn't start Monday morning, I got a jump start and drove it straight to the service center for repair. I didn't have an appointment but they My car wouldn't start Monday morning, I got a jump start and drove it straight to the service center for repair. I didn't have an appointment but they were able to get me in same day, a Lyft to and from work and my battery replaced all the same day. George was super helpful and as always Manny and Jerald were fantastic too! More

Service Consultant Damien Burton is extremely professional and excellent at his job. He is always friendly and personable, helpful, attentive, and consistent in all he does. professional and excellent at his job. He is always friendly and personable, helpful, attentive, and consistent in all he does. More

I always get my service done with Manny. Took a tad longer this time. But he made it right with a loaner car and also gave me a discount. longer this time. But he made it right with a loaner car and also gave me a discount. More

Manny Gastelum is always very helpful. Technicians did a great job with my car. It's getting up there in miles and the team at Audi has been great helping me keep the car in great condition! a great job with my car. It's getting up there in miles and the team at Audi has been great helping me keep the car in great condition! More

Nacho is on top of it always. He takes care of things right away and he is very personable. It’s a pleasure to deal with him right away and he is very personable. It’s a pleasure to deal with him More

Scott Kealy is a very nice person, give me many help and more patient, I am Chinese, so English not well, he told me very clear let me know. Thank you! more patient, I am Chinese, so English not well, he told me very clear let me know. Thank you! More