2,344 Reviews of Audi San Diego - Service Center
Great Experience Being new to California, passing smog for my Q5 became an issue. Nacho and the team at Audi San Diego helped me with this rask and went beyond my expe Being new to California, passing smog for my Q5 became an issue. Nacho and the team at Audi San Diego helped me with this rask and went beyond my expectation. Keep up the great work! More
Oil check Jerald was totally awesome as usual. Took car in to check for low oil and it was taken care of very quickly. Thanks Jerald for your help! Jerald was totally awesome as usual. Took car in to check for low oil and it was taken care of very quickly. Thanks Jerald for your help! More
My recent experience with Audi San Diego Audi San Diego helped me resolve my problem expertly and quickly and Jerald was really helpful and experienced in solving my problem. The easy communi Audi San Diego helped me resolve my problem expertly and quickly and Jerald was really helpful and experienced in solving my problem. The easy communication via text and phone were A+! More
Service with a smile I have loved working with Audi and can't say enough about "my" service guy, Nacho! (Aka Horacio Mireles) He always goes the extra mile to take care of I have loved working with Audi and can't say enough about "my" service guy, Nacho! (Aka Horacio Mireles) He always goes the extra mile to take care of me and my Q7. Getting my car serviced is easy and stress free and most of that is because of Nacho. More
Excellent Service Recalled items and the 30,000 mile service were successfully addressed. I received excellent service and was provided with a very nice loaner car. Tha Recalled items and the 30,000 mile service were successfully addressed. I received excellent service and was provided with a very nice loaner car. Thank you. More
AmaIng customer service Jerald helped me with every issue I had with my car and was extremely nice and amazing to work with. Really enjoyed my visit to Audi San Diego. Fadi a Jerald helped me with every issue I had with my car and was extremely nice and amazing to work with. Really enjoyed my visit to Audi San Diego. Fadi and Nabi from sales also were amazing and really helped me a lot. More
friendly and honest It was different experience for me to see friendly, respectful, and honest staff here. I got my A4 here and I am very satisfied with level of service It was different experience for me to see friendly, respectful, and honest staff here. I got my A4 here and I am very satisfied with level of service and support. More
Service Was not notified when car service was complete I had to go ask and it was ready. The waiting area facility was very clean and comfortable. Was not notified when car service was complete I had to go ask and it was ready. The waiting area facility was very clean and comfortable. More
Makes you want to buy a Lexus The facts: Made an appointment for 0800 Friday for 20000 mi service plus reset of tire pressure warning light and right rear door interior handle mal The facts: Made an appointment for 0800 Friday for 20000 mi service plus reset of tire pressure warning light and right rear door interior handle malfunction. Was told that our car would be assigned to a tech sometime the following week. We had asked for a loaner car when we made our initial appointment. We were told that we were on a list of 10 patrons waiting for a loaner car and that there was NO way to know when one would be available. While our service writer, Manny was without fault in this, and was friendly and appropriate in every way, the management of the service department was simply UNACCEPTABLE. They should not make appointments where the expectation is that a service technician would be working on our car subsequent to our appointment and there are no such technicians available. By the way in 10 years of owning our Lexus RX400h, our service in Reno, NV, Portland OR, Beverly Hills and Santa Monica was always exactly as expected. More
Top rate customer service Damien is the best. Friendly, knowledgeable, impeccable customer service. Keeps you updated. Audi service lounge is excellent with drinks and snacks. Damien is the best. Friendly, knowledgeable, impeccable customer service. Keeps you updated. Audi service lounge is excellent with drinks and snacks. Loaner process is seamless. Great experience. More