2,344 Reviews of Audi San Diego - Service Center
Damien always does an excellent job They make it easy and convenient to get my car service done. Must be a great place to work as everyone is happy and helpful They make it easy and convenient to get my car service done. Must be a great place to work as everyone is happy and helpful More
Great experience everything was done in a timely manner. Definitely recommend. Service was outstanding, took a little longer then expected, however they made up for i everything was done in a timely manner. Definitely recommend. Service was outstanding, took a little longer then expected, however they made up for it More
Reliable team at Audi dealer I got my car maintenance service done at Audi dealership as scheduled. As usual, my service consultant, Damien, greeted me & went over the service & I got my car maintenance service done at Audi dealership as scheduled. As usual, my service consultant, Damien, greeted me & went over the service & recalls on my car. He arranged a loaner car for me to use while my car was getting serviced. Damien & Paul(technician) earned my trust to take care of my car over the past few years, so I always request for them for reliable service & for peace of mind that my car is in good hands. The work was completed earlier than promised which I liked, & got my car back in good shape. I also got a video clip from Paul, the technician/mechanic what type of work was performed on my vehicle & service overview. Thanks Damien & Paul! More
Factory recall Audi should compensate the customer when the owner brings in their vehicle for a factory safety recall. I lost four hours of my time and 2 gallons of Audi should compensate the customer when the owner brings in their vehicle for a factory safety recall. I lost four hours of my time and 2 gallons of gas. I’ve owned Lexus for the past 15 years. Lexus always topped off the gas and always had a loaner car available. There was never a “wait list” or “maybe” re. A loaner. I think we should have stayed with Lexus to receive top quality customer service. More
Recall service (no charge) Easy to schedule online. Prompt scheduling of appointment. Helpful, friendly, professional service. Car available when promised. Video of car inspecti Easy to schedule online. Prompt scheduling of appointment. Helpful, friendly, professional service. Car available when promised. Video of car inspection via text. Easy communication via text with service representative. More
George is fantastic. Efficient, quality service. George makes servicing my car a breeze - timely and reliable without fail! Audi San Diego's service makes a sometimes hassle a mere afterthought. Wish George makes servicing my car a breeze - timely and reliable without fail! Audi San Diego's service makes a sometimes hassle a mere afterthought. Wish I'd always had an Audi! More
Quick recall and electronic repair I took my car in for a scheduled recall and software update. All items were done quickly and the car was back to me on time. I took my car in for a scheduled recall and software update. All items were done quickly and the car was back to me on time. More
Initial and happy Review This is my wife’s first Audi, after being in Mercedes Benz for the past 15 years, I had expectations that were met and surpassed. This is my wife’s first Audi, after being in Mercedes Benz for the past 15 years, I had expectations that were met and surpassed. More
Great service once it is scheduled It is always difficult to get someone in service to pick up the phone, but outside of that, this service center delivers on time and as requested. It is always difficult to get someone in service to pick up the phone, but outside of that, this service center delivers on time and as requested. More
Professional, Knowledgeable Caring Audi Service Staff, S.D. I highly recommend Audi of San Diego. I have experienced excellent service for two years! Both Bill Jordan and Nacho Mireles are the highest quality e I highly recommend Audi of San Diego. I have experienced excellent service for two years! Both Bill Jordan and Nacho Mireles are the highest quality employees. Their honest commitment to assisting, listening, and explaining and answering my questions or what the maintenance will be is fabulous! I never feel pressured. I like the video of each step that was taken on completing the service. I appreciate the constant updates by text messages. The organization of preparing a loaner car or another ride is always ready for me. The lounge is lovely, if I choose to wait. Both Nacho and Mr. Jordan are ready to accept my call or text with my many questions. I really would never go anywhere else! More