Audi San Diego - Service Center

Consistently stellar service at Audi San Diego! The staff here and both Sales Management and service are all wonderful. I always have a smooth and seamless experience and I highly recommend Audi San The staff here and both Sales Management and service are all wonderful. I always have a smooth and seamless experience and I highly recommend Audi San Diego for your sales and service needs. The only negative is Gary who is a porter in the service department was very rude to me and impatient and he should not be treating anyone like this especially a customer. More

As expected, but better. Took my b9 A4 in for its 10k mike service. Appointment was easily made online and took as long as they said it would. Waiting area was comfortable and Took my b9 A4 in for its 10k mike service. Appointment was easily made online and took as long as they said it would. Waiting area was comfortable and I was kept informed via text message throughout. No complaints, and car was returned to me clean and perfect. More

Best Service Ever The service I receive at Audi San Diego is always perfect from start to finish. They take great care of you when you arrive, let you know what was do The service I receive at Audi San Diego is always perfect from start to finish. They take great care of you when you arrive, let you know what was done and if there are any recommendations. When you pickup your car they have it ready for you in no time. Thank you. More

Nacho and the team are great! It’s always great service at Audi Miramar. From their warm welcome, quick turnaround, getting you to and from work, etc. Nacho is wonderful. Thank It’s always great service at Audi Miramar. From their warm welcome, quick turnaround, getting you to and from work, etc. Nacho is wonderful. Thank you! More

Always great Great job from Manny, I am always pleased with his service and why I continue to comeback for my service at Audi of San Diego. Great job from Manny, I am always pleased with his service and why I continue to comeback for my service at Audi of San Diego. More

Emergency issue met with urgency and compassion I dropped in with an issue on my car that arose suddenly and they gave me outstanding, prompt attention despite being swamped with other customers tha I dropped in with an issue on my car that arose suddenly and they gave me outstanding, prompt attention despite being swamped with other customers that afternoon. Issue was resolved same day. More

Not proactive My car was towed in. The service rep did not called me . Hard to reach him. One day after he left a message that he would send a quote for a new key t My car was towed in. The service rep did not called me . Hard to reach him. One day after he left a message that he would send a quote for a new key telling me it was lost which of course wasn’t . I called back to explain him , said he would call back in half an hour. He didn’t . I finally reached him the next day. He said had 40 cars before mine he couldn’t even tell me over the phone how much was it. It was only a flat tire ! I had to ask him for a courtesy car and went to get it. He gave me the quote in person. When I pick up my car, wasn’t ready , had to wait . The tired seem used because it was very dirty . Had to take it to the car wash. By the way, had to wait 1:30 hour for the courtesy vehicle cause mine was given to another person, even that I called him to let him know I was going. A lot of service opportunities for you guys. More

Excellent service George is fabulous. He always does a great job, reliable, dependable and friendly. This was the first time I worked with Don Bragg. He gave me all George is fabulous. He always does a great job, reliable, dependable and friendly. This was the first time I worked with Don Bragg. He gave me all the information I needed and more :-) More

Recall Service Quick and efficient service on recall work and attention to car. Attention to issues and assistance in correcting a Blue-tooth issue, and in checking Quick and efficient service on recall work and attention to car. Attention to issues and assistance in correcting a Blue-tooth issue, and in checking tire pressure. More

Pain free, enjoyable experience! I have been in the past in "independent" shops with my car and sure I saved maybe $100 on a major service, but I they were not reliable. What I love I have been in the past in "independent" shops with my car and sure I saved maybe $100 on a major service, but I they were not reliable. What I love about Audi is that they send you video from inspection with description of what is wrong and what not (killer feature!!!!). Then they are very careful with what service you want to perform. They don't push you at all toward anything! (WHICH I LOVE) After the service they also send video with work that was performed, with detailed explanation. Bottom line is - with every service I know that professionals are looking at and fixing my car, not some questionable shops. Maybe hourly rate is a bit higher but it is totally worth it if you care about your car. More