Audi San Diego - Service Center

Friendly staff Great staff easy to work with! Originally purchased my car with Anthony who is easy to communicate with and quick to respond. Helped us find what we w Great staff easy to work with! Originally purchased my car with Anthony who is easy to communicate with and quick to respond. Helped us find what we were looking for quickly. Just had my first service with nacho and he was great as well. Friendly environment to wait in with nice amenities More

Disappointing follow up The service center is staffed with very nice and knowledgeable people who seem quite overextended. I had a lot of trouble getting calls back when tryi The service center is staffed with very nice and knowledgeable people who seem quite overextended. I had a lot of trouble getting calls back when trying to schedule service and also follow up on requests. Three times i left messages asking for assistance with either an appointment or follow up on a service aspect and did not receive return calls. I feel for the team being overextended and hope that they can get some additional help if it increases customer service. More

Safety Recall done right! Efficient and professional handling of an Audi Recall. Everything from the scheduling to the complimentary car wash left me feeling good about the ser Efficient and professional handling of an Audi Recall. Everything from the scheduling to the complimentary car wash left me feeling good about the service. Thanks! More

Service Great service center. Brett is great to work with—always makes things very convenient. Very nice courtesy cars to drive around in while car is in the Great service center. Brett is great to work with—always makes things very convenient. Very nice courtesy cars to drive around in while car is in the shop. More

Fast and Friendly! Went in for service in the morning and let them know I had to catch a flight early afternoon -- they made sure I was done in plenty of time and everyo Went in for service in the morning and let them know I had to catch a flight early afternoon -- they made sure I was done in plenty of time and everyone was so friendly, as usual! More

Amazing They are very helpfully.even though my English is not good,they are still very patient. They also send me a video of the inspection. I feel like this They are very helpfully.even though my English is not good,they are still very patient. They also send me a video of the inspection. I feel like this is so amazing and convenient for a owner to know about the results of inspection.thank you.awesome service.! More

Great Service Every Time No matter who you work with, this team exceeds all expectations when needing your car serviced. They do their best to make it as smooth as possible an No matter who you work with, this team exceeds all expectations when needing your car serviced. They do their best to make it as smooth as possible and really respect your time. Thank you More

Great service Excellent customer service I appreciate the promptness and professionalism. I would definitely recommend Audi San Diego based on my experience with R Excellent customer service I appreciate the promptness and professionalism. I would definitely recommend Audi San Diego based on my experience with Rosalina and Brett. Thank you! More

Had a great experience with service Had to go in for a recall on my 2018 S5.I got right in, and in a hour was out the door. Second time I have been there for server and they are quick an Had to go in for a recall on my 2018 S5.I got right in, and in a hour was out the door. Second time I have been there for server and they are quick and cool. I recommend. More

Sincere appreciation for my needs. I have an older Audi--a 1998 A8--and the team did their best to diagnose the engine warning light. I appreciate the fine work by Nacho and the service I have an older Audi--a 1998 A8--and the team did their best to diagnose the engine warning light. I appreciate the fine work by Nacho and the service team who explained to me that the diagnostic equipment/software does not support the vehicle due to its age, but they shared their ideas on what were the likely causes. They were able to work on the car and address the issue because the light finally reset and stayed "off". Also, Nacho worked hard to find a replacement Audi/OEM window for the driver's side door! I really appreciate the entire team's efforts. More