Audi San Diego - Service Center

Easy no pressure sales Bought my original TT and traded for a newer version. Great customer service from techs to sales to financing representatives. This is a great dealers Bought my original TT and traded for a newer version. Great customer service from techs to sales to financing representatives. This is a great dealership which I’ve been going to for years and will continue to do. I want to thank all those who worked with me and making experience fun and enjoyable More

Disappointed This was my first time visiting the service department after buying a new car, S5. The car had two small issues that I made an appoint to get fixed un This was my first time visiting the service department after buying a new car, S5. The car had two small issues that I made an appoint to get fixed under warranty. When I drove up and walked in, nobody said hello and i had to ask what the process was to get some help. I was told my person I had the appointment with was busy and sit down and wait. I had an appointment at 3:40pm and I was not spoken to until after 4pm. Then I was told the taillight issue wasn't fixed and it would be another 30 minutes. I had specifically text'd the dealership making sure both issues were fixed. Not a great experience compared to me dealing with a Cadillac dealership for the last five years. I am going to try Carlsbad dealership next time. More

Lots of confusin My service advisor was nice; however there was a lot of confusion. I had to call and ask for updates because there were delays. The person actually My service advisor was nice; however there was a lot of confusion. I had to call and ask for updates because there were delays. The person actually doing the work left the company and then the other guy called out sick. The young man who provided me with the rental/loaner car for the week was excellent. Super professional and friendly. More

The staff are great my A3 Etron not so much!! I have nothing but great things to say about the staff and my service writer Manny is Amazing!! My car on the other hand has been in the shop more tim I have nothing but great things to say about the staff and my service writer Manny is Amazing!! My car on the other hand has been in the shop more times in the two years Ive owned it, than all my cars put together that I’ve owned in my 28 years of marriage which is a lot. I’m so disappointed in the A3 Etron. I hope Audi does what’s right and buys my car back. More

Very good George has helped me with my car issues. He was very helpful and nice. But I hope I won't have anymore issues with my car. George has helped me with my car issues. He was very helpful and nice. But I hope I won't have anymore issues with my car. More

Excellent service Gerald Camacho who has helped me. I dropped off my car a day before my appointment and he helped me with my transportation via lyft and I got my car b Gerald Camacho who has helped me. I dropped off my car a day before my appointment and he helped me with my transportation via lyft and I got my car back the next day nice and clean. More

Understands your needs Greatest are great and know the cars well. Gerald was super friendly and I appreciate his honesty. I didn’t feel like he offered any service too Greatest are great and know the cars well. Gerald was super friendly and I appreciate his honesty. I didn’t feel like he offered any service too soon. More

service department After purchasing my car at your dealership two years ago I have had the car in for service two time. Both times I requested a loaner and both time After purchasing my car at your dealership two years ago I have had the car in for service two time. Both times I requested a loaner and both time none were available. The first time i waited for the car at the dealership the second time i waited one hour for a car and then asked to take my car without a service and I don't know why i should bring my car back to your dealership. Maybe you can convince me? What are your suggestions More

Star Gard I had to come back twice because of a lack of communication between employees. This was inconvenient, but overall the experience was good and everyone I had to come back twice because of a lack of communication between employees. This was inconvenient, but overall the experience was good and everyone was professional. More

Best Audi service George always takes good care of me and my car when I bring it in for service! Been going here for 20+ years and always happy with the service and su George always takes good care of me and my car when I bring it in for service! Been going here for 20+ years and always happy with the service and support. More