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Audi San Juan

San Juan, TX

4.9
369 Reviews

1001 E.Expressway 83

San Juan, TX

78589

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Showing 369 reviews

July 01, 2021

Excellent service. JC was very helpful with everything and ensured I got everything I wanted in my vehicle. Great experience! More

by Arely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Moreno
June 09, 2021

Excellent service!! Frank was a great service man, I appreciate what he did on my vehicle. Awesome customer service and great attention to detail and follow ups! More

by Marisela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
June 03, 2021

Excellent service! Thank you for making purchasing a vehicle a great experience. Nuriel provided all the information I needed and helped me pick out the best vehicle to meet my needs. Satisfied customer More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuriel Godoy
May 26, 2021

Best experience purchasing a vehicle!! Will definitely come back for an upgrade in a few years. Thanks again Nuriel for all your help and professionalism!! More

by lupel2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Castillo, Nuriel Godoy
April 05, 2021

excellent, state inspection was done, this was quick and efficiently accomplished while i waited, much better than taking the audi to any other inspection site. More

by steveradtke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Alvarez, Christian Espinoza
March 14, 2021

I could not have been happier with my experience. Adrian, Ruben, Jessica and the team are top notch professionals. It takes a lot of trust from both directions to buy/ sell a vehicle from a state fa More

by Rick Bridgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Diaz, Ruben Reyes, Jessica Castillo
November 25, 2020

I have always had a pleasant experience when I take my vehicle to get serviced. Ricardo is always very attentive and professional! I am a satisfied customer! More

by DARLEEN30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramirez
November 02, 2020

Satisfied customer. I was very happy with your personal and service! Very friendly and comfortable environment. First time in for service and was very happy with the process. More

by Betty Lawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
September 30, 2020

Do NOT come here for service! Thieves and liars! Beware! Came for oil change and the charge by 10th of quart. Did not provide estimate beforehand. Again! Beware!!!! More

by danieljbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marco
Oct 14, 2020 -

Audi San Juan responded

Hi Daniel, We do charge for oil by the 1/10th of a quart. We employ this practice specifically for the sake of accuracy and to prevent our guests from being charged for 5 quarts of oil when the vehicle’s specifications call for 4.5. Thus, saving our guests from paying for .5 quarts unnecessarily. It's our hope to have the opportunity to serve you again in the future and until then, we wish you all the best. - The Team at Audi San Juan

July 29, 2020

Services Dept. Ricardo Ramirez La Atención y el trato que recibí fue muy amable y respetuoso de manera cordial me ofreció que podría esperar en la Sala o More

by jorgeborder89
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramirez