Audi Silver Spring

We visited this dealer (without appointment) one Saturday afternoon looking for a 2011 Audi A4 we had seen on their web page. After we looked at the car on the lot, Khoroush came out to see if we needed help afternoon looking for a 2011 Audi A4 we had seen on their web page. After we looked at the car on the lot, Khoroush came out to see if we needed help. We took the car for a test drive and said we would think about it. A couple of weeks later, after I had test driven some other makes of cars, we revisited them and test drove it again, this time with John Hicks since Khoroush was not there that day. We also made some inquiries into financing options. This particular 2011 A4 drives like a dream, although used was almost brand new and although a Premium package, had most of the options I wanted, so we decided to buy it. When we went back this last weekend, all the paper work was completed with James Wang, despite it being after 6 PM and we could take the car home with us that night (much to our surprise). The customer service was friendly, efficient and excellent and at no time did we feel pressured to add on something that I didn't want. They have ordered me some all-weather mats (that I requested) and I will go back later this week to pick them up. I will be taking my A4 back to this dealer for ALL of the required services and I have read that the Service Department is as well managed, efficient and friendly as Sales. I really look forward to dealing with them all in the future. More

Had a great buying experience from start to finish...love the new A5 Cabriolet. Tom took the time to educate me on the car and build me exactly what I wanted. the new A5 Cabriolet. Tom took the time to educate me on the car and build me exactly what I wanted. More

Vincent had the greatest level of knowledge of any sales-person I have ever spoken with and I've bought more than 20 cars from a wide variety of dealers. It was a pleasure driving the new A4 and used sales-person I have ever spoken with and I've bought more than 20 cars from a wide variety of dealers. It was a pleasure driving the new A4 and used A3 we looked at and no question went unanswered. I am still in the deciding which type of car to buy phase, but this experience has definitely elevated Audi in my list. More

We had a great experience when test driving a used Audi last week. Vincent was very helpful and the car was more than what we expected. We have to decide between luxury ride or more space in a true SUV. last week. Vincent was very helpful and the car was more than what we expected. We have to decide between luxury ride or more space in a true SUV. More

My husband and I showed up without an official appointment. Our sales representative helped us while he juggled two other customers. He did a great job. The experience was excellent. We went i appointment. Our sales representative helped us while he juggled two other customers. He did a great job. The experience was excellent. We went in with a USAA pre-negotiated deal and the dealer fully understood the process. We are also Navy Federal customers and the dealer offered the same interest rate we could get through Navy Federal. They also gave us the trade in we expected from our previous vehicle. It was a one stop shop and this made the buying and selling of our vehicles manageable. I would definately recommend this dealer and sales representative to our friends and family. More

Very pleasant dealership both aesthetically and personally. The prices seem well within reason and if something doesnt quite fit the bill you can be sure they'll find SOMETHING for you to drive aw personally. The prices seem well within reason and if something doesnt quite fit the bill you can be sure they'll find SOMETHING for you to drive away in and work their hardest to make it happen. I'm an Audi Man and this is probably the best Audi dealership I've dealt with, definitely in the DMV area. More

My biggest concern with this review is that the ratings My biggest concern with this review is that the ratings top-out at "great", which hardly does justice to the team at Audi Silver Spring. Even prio My biggest concern with this review is that the ratings top-out at "great", which hardly does justice to the team at Audi Silver Spring. Even prior to my setting foot in the facility, the individuals whom I encountered were very courteous, helpful, and positively professional. I will recommend Audi Silver Spring to any and all of my friends and absolutely will not hesitate to again make the one-hundred plus mile trip in order to purchase my next Audi vehicle. More

I had to visit this place for 15,000 miles checkup of my TT at 5/28/2011. Mr. Klimchuk fully served me with kindness and friendly manner. I see the professionalism from this place. I appreciate your nice TT at 5/28/2011. Mr. Klimchuk fully served me with kindness and friendly manner. I see the professionalism from this place. I appreciate your nice job. More

Their customer service was beyond what was would have expected. They worked with us on our trade in to acquire the best possible price for our cars. The staff bent over backward to ensure that the proces expected. They worked with us on our trade in to acquire the best possible price for our cars. The staff bent over backward to ensure that the process of getting a new car was smooth and painless. We are definitely going to recommend them to other people. More