Audi Silver Spring

Great purchase experience! I recently purchased a certified pre owned 2012 A4 Avant with the help of Stephen Saunders. I did this sight unseen as I had it shipped to Colorado, I recently purchased a certified pre owned 2012 A4 Avant with the help of Stephen Saunders. I did this sight unseen as I had it shipped to Colorado, where I live. In order to do this I had to fully trust Stephen and the Audi brand. Stephen was very professional, honest and went out of his way to assist me with my questions. He didn't miss a beat and it was a pleasant experience working with him. This car replaces my 1996 A6 wagon, which has been a great car over the many years on our washboard dirt roads. Don't hesitate working with Audi Silver Spring, Stephen Saunders or on buying an Audi. Thank you Steve! More

Outstanding Experience I have a 2010 Audi A4 that I always bring to Audi Silver Spring for routine maintenance and for service. For 2 years, I was able to work with Aaron K I have a 2010 Audi A4 that I always bring to Audi Silver Spring for routine maintenance and for service. For 2 years, I was able to work with Aaron Klimchuk and he always provided me with professional attention and remarkable follow-through. Aaron was so excellent that he got promoted to Audi corporate services. Man I wish he was still at Audi Silver Spring (the best Audi dealership in the DC metro area)! More

Excellent Purchase Experience I had a great experience at this dealership. The sale staff is professional and genuine. I worked with James Chase, and everything from the initial I had a great experience at this dealership. The sale staff is professional and genuine. I worked with James Chase, and everything from the initial phone call to responding to questions after the sale. James was great. Highly recommend this dealership. Everyone from the gentleman when you first walk in, salesmen walking around, the managers and finance were top notch. I picked up an 2013 A7 from these guys. More

S5,R8 Experience Previously Porsche and Mercedes owners. Now in love with Audi. The all around service here can be described as exemplary. Especially Diego Minda (ser Previously Porsche and Mercedes owners. Now in love with Audi. The all around service here can be described as exemplary. Especially Diego Minda (service) and Scott Veneziani (now with Porsche sales). More

Fantastic A6 Purchase Experience Purchased my first Audi after being a Lexus owner for many years. Audi Silver Spring was a friendly and easy experience- no pressure at all but lots o Purchased my first Audi after being a Lexus owner for many years. Audi Silver Spring was a friendly and easy experience- no pressure at all but lots of information provided. I worked with Tom Schweiss, who is their internet sales dealer. Tom was fantastic and the sales experience was a breeze. Everyone I interacted with was friendly and helpful - and no fake "manager meetings" where you endlessly wait for no reason! I have not used the service facility yet so can't yet comment. Recommend Tom and the dealership highly. More

Easy, efficient, fast My experience at Silver Spring Audi was phenomenal. James Chase was our sales rep, and went over and above in ensuring our experience was pleasant wi My experience at Silver Spring Audi was phenomenal. James Chase was our sales rep, and went over and above in ensuring our experience was pleasant with no wasted time. There was no pressure, and he was very patient with our two separate test drives and almost three weeks between our first meeting and final decision on which car to go with. They went to great lengths to ensure everything was done, and when I couldn't find the Roadside Service pamphlet in the glove compartment, on his own volition, James went by my house and dropped one in the mail box. now that's service! More

My Silver Spring BMW Advisor is Amazing The customer experience provided by Thomas Grant is amazing. No matter the reason for my having to bring my vehicle in, I am always greeted with the The customer experience provided by Thomas Grant is amazing. No matter the reason for my having to bring my vehicle in, I am always greeted with the highest level of professionalism. I always feel as though Thomas is treating my vehicle as he would his own. Although I purchased my vehicle from another local dealer, I chose to have all of maintenance done at BMW of Silver Spring because I know that Thomas is going to provide the best possible service and oversight. Thank you Mr. Grant More

From MD to FL! I recently purchased a gently used 2014 Audi S4 with very low miles (8,500). I live in Florida and for approximately 6 months I have been researching I recently purchased a gently used 2014 Audi S4 with very low miles (8,500). I live in Florida and for approximately 6 months I have been researching these cars. I didn't want to buy new and I had a very particular color combination and technology features in mind as well as desiring a 6-speed transmission. I monitored all of Florida's Audi dealerships as well, but the car combination I wanted never came up available used. I initially dealt with Mike Mazak, but finally dealt with salesperson, Thomas Schweiss. I have never bought a car out of State, but I was willing to secure a deal over the phone and make the trip up to purchase the car provided I could come to terms. My experience was very pleasant and Thomas even picked me up from the airport. The car was WAY better in person than in the website pictures and I was able to complete the purchase in less than 3 hours (which is very fast, in my opinion) and drove the car to the Auto Train station on Lorton, VA same day to get the car to Florida. One thing I found very pleasing was that prior to making the trip, I had worked with their financing team to secure financing terms that were to my satisfaction, but when I got there, they were able to get me about 0.75 basis point lower than the financing terms I/we had agreed to. This lowered my monthly payment. I thought it was a very good touch for them to do this as I don't think they really had to since we had "agreed" to terms prior. More

What's to complain about! Our transaction was pretty uneventful. I chatted back and forth with Thomas Schweiss for a day or two via email. We struck a deal contingent to my t Our transaction was pretty uneventful. I chatted back and forth with Thomas Schweiss for a day or two via email. We struck a deal contingent to my trade-in. My wife and I liked the deal so we drove 2 hours and 45 minutes from Ocean City, MD to Silver Spring. We go there at 8:15 PM, test drove the car around the block, did the paperwork, got a really fair price for my trade ($300 more than I was expecting), signed the financing, and drove home. Their team stayed until 10:30 PM to get everything done. Other than that, the facility is nice. The staff is very social and friendly (at least for us it was), and the follow-up communication was there the next day. Not much to review for me which is good I guess. Shawn (Ocean City, MD) More