"James and Tom were an absolute pleasure to deal with...."
James and Tom were an absolute pleasure to deal with. Having had a terrible experience at BMW Of Silver Spring, we decided to go next door to Audi and were overwhelmed with their attentiveness and overall pleasant and relaxed demeanor. I highly recommend James and Audi of Silver Spring. We will be returning for our next vehicle.
"Best service I've ever had on buying a car would..."
Best service I've ever had on buying a car would definitely return when purchasing another car and use the same salesman Aris. Thank you
"James Sirenne was extremely professional since we started..."
James Sirenne was extremely professional since we started weeks prior over phone and email. Brought in a buddy because of the great service! Sales mgr Tom was also excellent in providing the best options. They both took my "desires", esp with pricing, seriously and gave their best in making it happen, which they did! Additionally, James was happy to accommodate bringing me and my buddy to Mercedes next door to open more options. Ultimately, we kept coming back to Audi. Although Audi Silver Spring is the furthest Audi dealership for me coming from Arlington, I got my vehicle from there because of their professionalism and service. Keep it up, guys!
"Fast, smoothe sales process. Not pushy, respected my..."
Fast, smoothe sales process. Not pushy, respected my decisions. Knowledgeable salespeople that walked me through all aspects of the vehicle and maintenance programs. And LOVE my new Q5!
"I had a great experience dealing with James. He made the..."
I had a great experience dealing with James. He made the process fun and not intimidating. He was very knowledgeable and answered all of my questions patiently. He was able to carry on discussion on the vehicle and general subjects as well which put me at ease. What was a few hours seemed much shorter and enjoyable. I've had several experiences either leasing or buying a new vehicle, and James rates at the top. I'll definitely go back to James and will refer my colleagues and friends as well.
"Great experience! Second time purchaser! Excellent..."
Great experience! Second time purchaser! Excellent service from MJ and Tom.
MJ went above and beyond to streamline the all the details of the purchase process. After purchase, and delivery, MJ follow-up to make sure I was pleased with the drive and functionality of my new Q5!
"Professional, courteous service on our new purchase...."
Professional, courteous service on our new purchase. James took his time and allowed us to drive several vehicles without pressure. Tom also worked with us in getting a good deal on our purchase. Thanks to both.
"James was great to work with made the entire process as..."
James was great to work with made the entire process as early as possible!its great to be driving an Audi I have several different cars Audi always the best glad to be back
"We had the pleasure of working with two sales people on..."
We had the pleasure of working with two sales people on our vehicle, Tom Schweiss and James Sirene. It has been a long journey in getting the car, since it was a special order in the middle of the pandemic with the Audi plant shutting down, but they both were very patient and helpful during the process with our many questions and concerns. We love the car and it was worth the wait. They both helped us navigate buying a car during unprecedented times and we appreciate their outstanding professionalism.
"Alex has an easy going and down to earth that made..."
Alex has an easy going and down to earth that made working with him a pleasure. There should be more salespeople like him. Thanks Alex!