Audi Tampa

Update from previous review. After hearing a drying grinding noise, I took my car to both Toyota Dealerships and they both indicated I needed brakes. While replacing the brakes, After hearing a drying grinding noise, I took my car to both Toyota Dealerships and they both indicated I needed brakes. While replacing the brakes, the service tech said I needed a water pump as my water pump was slowly leaking and the reservoir was empty. The Dealership warranty wouldn't pay for it as I was 1 day short of the validation clause, So much for car warrantees. This is my second negative experience with car warranty companies as there are so many denial clause and unacceptable delays. I STRONLY suggest NOT buying a "service warranty". These are things that should have been discovered by Audi Tampa. Selling a car with these issues is totally unacceptable. I no longer can support Audi Tampa and suggest another option. My car sales representative tried to help but was not successful in getting a positive result. I still highly recommend Naomi. More

Going to a car dealer is worse than going to the dentist but not Audi Tampa. It was one of the most positive experiences I have ever encountered. There was a price issue that happened but Allen the General but not Audi Tampa. It was one of the most positive experiences I have ever encountered. There was a price issue that happened but Allen the General Sales Manager honored what I said. Naomi, our sales person, was so nice and secured our offer for us like we were her parents. Ryan, the Sales Manager, was very reassuring and promised we would not leave the dealership without the car we wanted. He was right. We were very pleased. We found the battery was bad the next morning and they sent me to a dealership and paid $456, for a new battery without a question. All I can say is the Audi Tampa dealership was amazing!!! More

This dealer took a deposit and had me place insurance on a Mercedes S550, 2020. Both done since it was Friday evening and I was to wire transfer funds Monday morning. On Monday morning the saleman told me t a Mercedes S550, 2020. Both done since it was Friday evening and I was to wire transfer funds Monday morning. On Monday morning the saleman told me they sold the car to another customer. Undoubtedly they received a better deal. What good was the deposit? Why have me add insurnace? I even took the car for an hour to my house. Where is the ethics? This is fraud: "wrongful or criminal deception intended to result in financial or personal gain" More

I am from Nashville and my car needed an oil top off. KJ and Tyler took care of me, Treated me In an extraordinary manner and made me a customer for life. i will always recommend this dealership to all m KJ and Tyler took care of me, Treated me In an extraordinary manner and made me a customer for life. i will always recommend this dealership to all my friends. Suri More

I scheduled a service appointment online, and received my email confirmation. The day of the appointment (11/14/23 @ 10am) I was told that I didn't have an appointment. I showed the advisor my confirmation e email confirmation. The day of the appointment (11/14/23 @ 10am) I was told that I didn't have an appointment. I showed the advisor my confirmation email on my phone and he says, "well I'm afraid you may have made the appointment on one of our websites which we done use anymore" even though the confirmation email clearly said 'Audi Tampa'. Who is in charge of the IT department and why does Audi have bogus websites out there. Lost a whole day of work, for nothing! Wesley Chapel Audi is farther for me to travel to, but the extra miles are worth it for a better service and customer experience. This is only my second time at Audi Tampa and both time it's been a horrific experience. More

SO FAR HORRIBLE Expiriance, I drove 3h and left with nothing because I pay remaining balance with business check. I offer to pay for the car by credit card, I accept Finance but they said no check is fi nothing because I pay remaining balance with business check. I offer to pay for the car by credit card, I accept Finance but they said no check is fine. After 2h they send me home with nothing. More

The sales rep charged me for 2 tires that should have been covered under my AudiProtection. Fighting tooth and nail to get someone with authority to help resolve this issue. I didn't buy the protection N been covered under my AudiProtection. Fighting tooth and nail to get someone with authority to help resolve this issue. I didn't buy the protection NOT to use it. Ridiculous. More

Great customer service Andres was there for my son and I every step of the way was never pushy and was very helpful throughout the we whole process. We shopped around but decided to go with Audi Tampa due t every step of the way was never pushy and was very helpful throughout the we whole process. We shopped around but decided to go with Audi Tampa due to the level of professionalism provided by Andres. Everyone at Audi Tampa was so welcoming and took their time if you are ever shopping here ask for Andres! More

It was a good experience dealing with Andre. He was very helpful with every aspect of my car experience. He was very helpful with every aspect of my car experience. More

Outstanding sales person. Very knowledgeable and fantastic with follow up and follow through. Finance team outstanding as well Very knowledgeable and fantastic with follow up and follow through. Finance team outstanding as well More