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Audi Turnersville

Turnersville, NJ

Overview
Reviews
4.9
373 Reviews
Call Dealership (856) 649-7940
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3400 New Jersey 42

Turnersville, NJ

08012

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Showing 373 reviews

February 02, 2024

I would rate this location of the Audi dealer as perfect. On time and great customer service 💙 More

by Mj733245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Werner, Alexandra Falvey, Dana McClain, Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your positive feedback about Audi Turnersville. It's rewarding to hear that our timeliness and customer service met your expectations.

Helpful
February 02, 2024

Great service writers and service techs. . Very clear explanation of inspection and services. Vanessa was great. More

by Smi5778rls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa martenez, Dana McClain
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your kind words about the clarity of our inspection and services at Audi Turnersville. It's good to know that our team was able to meet your expectations effectively. Thanks for sharing this positive experience.

Helpful
February 01, 2024

Hello. Had to get a new fob key and they handled everything perfectly, Thank you More

by D D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Parts Dept., Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We're glad you had a smooth experience with your new fob key at Audi Turnersville. Thanks for sharing this review, we value it.

Helpful
February 01, 2024

Our service visit was handled in efficient and professional manner. Our vehicle was returned to us in keeping with time estimate providdd. More

by Mikev10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain, Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your feedback about the efficiency of Audi Turnersville's service. We're glad we could meet your expectations regarding time estimates.

Helpful
January 31, 2024

Absolutely very friendly and courteous and very open and honest with the issues on my Audi Q5 More

by Rays428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa. Martinez
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate the kind review about your experience with your Audi Q5 at Audi Turnersville. Your trust and satisfaction are valued greatly by our team. Thanks for sharing this positive feedback.

Helpful
January 21, 2024

Great experience. However I was told the car would be washed. It wasn’t. The mechanic made quite a mess with his boot markings on the mat and panels on the drivers sid More

by Susanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the girls name at desk. She was awesome
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Apr 13, 2024 -

Audi Turnersville responded

We are glad you had a great service experience with us at Audi Turnersville. Thank you for your patronage. Please feel free to contact us directly if you'd like to discuss the cleanliness of your vehicle.

Helpful
January 19, 2024

The adviser did a good job explaining the service. Happy that I got a loaner car, it made things much easier. Knew the cost ahead of time. It’s always good to know what your costs will be. More

by Pfeil.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Werner, Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your recognition of the in-depth explanation about our services provided by the adviser at Audi Turnersville. We understand how much more manageable a loaner car can make things, and transparency is key to us here. Thank you for choosing us as your auto partners.

Helpful
January 18, 2024

Staff was courteous and served my car in a timely fashion.They picked up my car at my place of work. They communicated with me as to timing, and cost. Everyone was extremely helpful. More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain, Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We're glad to hear that Audi Turnersville's pick-up service was beneficial and the team kept you informed throughout. We appreciate your observation on our timely service and courteous staff - Thanks for choosing us!

Helpful
January 13, 2024

I’ve had experience with Audi of Turnersville for over two years they have been taught notch personally, and professionally they’ve service all my needs and extended me the upmost courtesy highly recommen More

by sirknight1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Solorzano, Dana McClain, Mike Redding
Report | Print
Jan 13, 2024 -

Audi Turnersville responded

We're grateful for your support. It's good to know that you've found Audi Turnersville service up to par, and that we were able to assist with all of your requirements. We appreciate the strong recommendation as well.

Helpful
January 11, 2024

Customer service is awesome. The staff is very friendly knowledgeable and professional. The facility is great More

by juliuscolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaneffa, Dana McClain, Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your positive feedback about our staff's expertise and professionalism at Audi Turnersville. We're also glad you found our facilities up to the mark. Thank you for choosing us for your automotive needs; looking forward to seeing you in future.

Helpful
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