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Audi Turnersville

Turnersville, NJ

4.9
374 Reviews

3400 New Jersey 42

Turnersville, NJ

08012

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Showing 374 reviews

October 14, 2023

Always cordial and helpful and work is usually done when promised. Car wash was broken, but my car was taken to another dealership to be cleaned. One of the staff even helped order an Apple part online fo More

by thurman46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain, Mike Redding
Oct 14, 2023 -

Audi Turnersville responded

Hello and thank you for this fabulous five-star review! We are thrilled our Service Team was helpful and provided efficient services. We're glad you appreciate our team helping with the online order. Please reach out to Audi Turnersville if we can be of any further assistance.

October 12, 2023

Great service, parts, workmanship, and all around a great dealer. Everyone is so nice. I love going to my Turnersville Audi Dealer. More

by johngraham8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Oct 12, 2023 -

Audi Turnersville responded

Thank you for your positive feedback, John. We are so pleased to learn that you have continued to have great experiences with our Service Team at Audi Turnersville and we look forward to assisting you again in the future.

October 10, 2023

Such an enjoyable visit it was almost an out of body experience.!!!! Treated like a VIP the entire time I was there. Josh in parts was an absolute doll. I recommend Audi Turnersville to anyone, any c More

by joshcerankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Gary, Tyler, Rebecca, Carlos, Vanessa , Dana McClain, Mike Redding
Oct 10, 2023 -

Audi Turnersville responded

Hello Josh, thank you for your kind words of recommendation for Audi Turnersville. It is wonderful to learn that you had such an enjoyable and honest experience with our Sales Team and we look forward to working with you again in the future.

October 09, 2023

They were great, easy to book appointment. They went out of their way to wash my car. More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Falvey
Oct 09, 2023 -

Audi Turnersville responded

Hello, Jennie, and thank you for this fantastic five-star review! We are thrilled you had an easy time scheduling an appointment and our Service Team provided great services during your visit. We're glad you appreciate the car wash, and please reach out to Audi Turnersville if we can be of any further assistance.

October 05, 2023

Valet to the shore is fantastic. Super fast turnaround. Sealed the deal for me. Great staff. Excellent communication. Thank you. More

by Shore Q7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali F. , Rebecca Warner , Dana McClain, Mike Redding
September 30, 2023

Frendly customer service personnel. Service department and sales showroom alway clean. Excellent service provided for my Q7. More

by Pasko3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Martinez
Oct 02, 2023 -

Audi Turnersville responded

Hello and thank you for this delightful five-star review! We are glad you enjoyed the showroom. We're thrilled our Service Team of professionals was friendly and provided excellent service to your vehicle. Please reach out to Audi Turnersville if we can be of any further assistance.

September 28, 2023

Overall the experience was good, but it took twice as long as they said it would. We asked if a courtesy vehicle would be available and they said it was not because it would take less than an hour. It to More

by jgmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had no interaction with any of the above people.
Oct 03, 2023 -

Audi Turnersville responded

Hello, Thank you for sharing your feedback with us, as we wish to provide great service for every guest. If you would like to discuss your feedback regarding the timeliness of your service experience or the availability of our loaner vehicles, please feel free to reach out to me. Best regards, Dana McClain Service Manager Audi Turnersville dmcclain@penskeautomotive.com

September 22, 2023

Took my car in for regular services and needed two tires replaced.which coupons I had were applied. Customer service was excellent and kept me informed of the progress the entire time.. I chose to wait for More

by Terra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Sep 24, 2023 -

Audi Turnersville responded

Thank you for taking the time to leave us a five-star review, Terra. It is pleasing to know that our Service Team kept you informed on the progress of your vehicle while replacing two of your tires. We're glad to learn that our team showed you excellent service and was done in a timely manner. Should you need anything, please don't hesitate to reach out to us at Audi Turnersville.

September 17, 2023

The service at Audi of Turnersville has always been excellent. Appointments are made timely, the work done as promised. I live closer to other Audi dealerships, but with 3 Audi's its important that the More

by smcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Werner, Dana McClain
Sep 18, 2023 -

Audi Turnersville responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you consistently leave Audi Turnersville pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle.

September 14, 2023

Mike Redding, the service agent I dealt with was thorough and answered all of my questions. I’m someone who asks plenty of questions and he was very patient with me. More

by geminimargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Sep 14, 2023 -

Audi Turnersville responded

Hello, we are very pleased to know that our Service Team was very patient, thorough, and answered all of your questions on your visit. Thank you so much for the awesome feedback and 5 stars. It is great to know that you enjoyed working with us at Audi Turnersville, and please feel free to reach out to us for any future assistance.

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