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Audi Turnersville

Turnersville, NJ

Overview
Reviews
4.9
376 Reviews
Call Dealership (856) 649-7940
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3400 New Jersey 42

Turnersville, NJ

08012

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Showing 376 reviews

September 17, 2023

The service at Audi of Turnersville has always been excellent. Appointments are made timely, the work done as promised. I live closer to other Audi dealerships, but with 3 Audi's its important that the More

by smcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Werner, Dana McClain
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Sep 18, 2023 -

Audi Turnersville responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you consistently leave Audi Turnersville pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle.

Helpful
September 14, 2023

Mike Redding, the service agent I dealt with was thorough and answered all of my questions. I’m someone who asks plenty of questions and he was very patient with me. More

by geminimargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Sep 14, 2023 -

Audi Turnersville responded

Hello, we are very pleased to know that our Service Team was very patient, thorough, and answered all of your questions on your visit. Thank you so much for the awesome feedback and 5 stars. It is great to know that you enjoyed working with us at Audi Turnersville, and please feel free to reach out to us for any future assistance.

Helpful
September 08, 2023

Not the dealership I usually deal with but was closest when car malfunctioned. They were helpful and accommodating. Mike was good to work with. More

by Jbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain, Mike Redding
Report | Print
Sep 09, 2023 -

Audi Turnersville responded

Hello, thank you for this positive review of our Service Team here at Audi Turnersville. Helpful and accommodating assistance is our main goal, and we're glad we were able to provide you with just that. We appreciate you trusting us with your vehicle, should you need any further assistance please don't hesitate to reach out directly.

Helpful
August 31, 2023

Kept me informed of progress and explained why there was a delay on parts Good communication More

by ceck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Sep 02, 2023 -

Audi Turnersville responded

Hello, thanks for this glowing review. Informative and communicative assistance is always valued here at Audi Turnersville. Come see us again soon.

Helpful
August 30, 2023

Chose this dealership over Audi cherry hill because of the customer service that I received between the two dealers. More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Aug 30, 2023 -

Audi Turnersville responded

Hello, Cooper, thank you so much for the feedback and great rating. We are so glad to know that you enjoyed your experience working with our team at Audi Turnersville. Your business is valued, and we look forward to do business with you again in the future.

Helpful
August 23, 2023

Clean, pleasant employees, very transparent about work needed. One draw back is waiting / not offering a loaner. More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Aug 23, 2023 -

Audi Turnersville responded

Hello, thanks for this great review. Transparent and pleasant assistance is always valued by our Service Team. We always strive to keep our environment clean for our customers. Come see us again here at Audi Turnersville for any of your future vehicle needs.

Helpful
August 18, 2023

Easy. Dropped my Q5 off for service and the staff was courteous. No issues at all. More

by eburganjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Aug 19, 2023 -

Audi Turnersville responded

Thank you for the great rating and review. We are happy to see our Service Team at Audi Turnersville was very courteous and provided quality service for your Audi Q5. We thank you for your business.

Helpful
August 16, 2023

Need to more aware of the customer. Say good morning to every customer. Customer feels more comfortable and u guys know they are there. More

by Kcasey228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Aug 18, 2023 -

Audi Turnersville responded

Hello, We take great pride in how we take care of customers, and I would very much like to discuss your recent interactions with our team. If you would like, please reach out to me directly. Thank you, Jimmy Magee General Manager Audi Turnersville Jmagee@PenskeAutomotive.com

Helpful
August 16, 2023

Rebecca, service advisor, was great. Very polite and professional. She kept me updated with my vehicle. More

by Kulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Aug 17, 2023 -

Audi Turnersville responded

Thank you for taking the time to share your positive 5-star review. We're glad to learn that you were pleased with the high level of customer care from our polite and professional Service Team at Audi Turnersville. It's important that we thoroughly communicate the necessary maintenance needs to our customers. It's our hope that you continue to choose Audi Turnersville for all your automotive needs.

Helpful
August 13, 2023

It was very easy to get an appointment. Everything was explained to me in detail and it was a very pleasurable experience. More

by Lgcplgag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
Report | Print
Aug 14, 2023 -

Audi Turnersville responded

Thank you for taking the time to leave us this positive review and appreciate our Service Team for explaining to you in details. We're happy to learn that you had a pleasurable experience and it was stress free getting an appointment. If you ever need help with your vehicle, please reach out to us at Audi Turnersville.

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