Audi West Houston - Service Center

Audi West continues to grab the best Services staff. Reggie, my Service Rep always keeps me informed and always we leave having a great experience. He is top-notch. Also, the car loaner rep was ou Reggie, my Service Rep always keeps me informed and always we leave having a great experience. He is top-notch. Also, the car loaner rep was outstanding. A future leader in Audi for sure. More

I always have great service when I bring my vehicle in. The people that I deal with at the dealership (specifically in the service Dept) are top notch The people that I deal with at the dealership (specifically in the service Dept) are top notch More

This was my first visit to Audi West Houston. It was a great experience and I look forward to visiting the dealership in the future as the need arises. My service advisor Josh exhibited excellent customer great experience and I look forward to visiting the dealership in the future as the need arises. My service advisor Josh exhibited excellent customer service from our initial interaction and throughout the visit. He provided ongoing updates and followed-up afterward as promised. Each team member I interacted with with exceptionally friendly and made my visit very pleasurable. More

I have always had great experiences at Audi West Houston. Ken helped me today and he was friendly, fast, and explained all options. The waiting room is extremely nice and the wifi is good! Will continue to u Ken helped me today and he was friendly, fast, and explained all options. The waiting room is extremely nice and the wifi is good! Will continue to use this location for all service. More

Another great customer experience at Audi West Houston. Scott is an excellent Service Advisor and continuously gave updates on the progress of the service and estimated timing of completion. Scott is an excellent Service Advisor and continuously gave updates on the progress of the service and estimated timing of completion. More

Really great experience, the best customer service, and fast call back explaining and detailing exactly what was needed. The guys that I worked with went above and beyond and during these times I really ap fast call back explaining and detailing exactly what was needed. The guys that I worked with went above and beyond and during these times I really appreciated it. More

I would highly recommend Audi West Houston. All employees are fantastic, especially Scotty who provided great customer service. I will keep coming back when needed are fantastic, especially Scotty who provided great customer service. I will keep coming back when needed More

Thorough with evaluating the problem, courteous, and mindful of the customer’s needs. Will have my car serviced here again. I highly recommend if you drive an older Audi. mindful of the customer’s needs. Will have my car serviced here again. I highly recommend if you drive an older Audi. More

Joshua was fantastic and worked with me to get my car back on the road! He was able to get me into a loaner which for our crazy schedule was extremely helpful. back on the road! He was able to get me into a loaner which for our crazy schedule was extremely helpful. More

Everyone we dealt with at the Audi West dealership was.friendly and helpful. They all had just a great caring attitude. Like they were happy To be there to take care of me and my car Even taking time was.friendly and helpful. They all had just a great caring attitude. Like they were happy To be there to take care of me and my car Even taking time to Provide me with answers to my questions and make useful suggestions. Made the whole Experience of car care NOT a chore. More